1、11.道歉1） 直接诚恳表达歉意；2） 解释事情发生的原因，消除误会或矛盾；3） 再次表示遗憾和歉意，表明愿意补救的诚意。Useful sentences:I am writing to apologize/say sorry forI am truly sorry to have doneTo make up for the mess I have made, I would like toI wish I could be given a chance to make up for my inconsiderateness.Please allow me to say sory again
2、.Let me apologize again for the inconvenience that I have brought you.I sincerely hope that you understand me and excuse/forgive me.Writing task:You are writing a note to make an apology for keeping your neighbor awake a whole night owing to the big noise your stereo made.2July 6, 2008Dear Mr. And M
3、rs. Williams,Please accept my sincere apologies. I cant tell you how sorry I was to learn that my stereo kept you awake last night. Ill do my best to keep the noise down from now on. Please allow me to say sorry again and thank you for your patience.Yours faithfully,Peter32.感谢1） 表示自己诚挚的谢意，提及受到的帮助；2）
4、 回忆该帮助，高度评价、赞扬对方，表达自己的感受；3） 再次表达谢意。Useful sentences:I am writing to thank you forI am writing to express my sincere gratitude/thanks for (your help)I am greatly indebted to you forWithout your help/kindness, I couldnt have My heartfelt thanks are beyond words.I must thank you again for your generous
5、 help.Writing task:You are supposed to write a thank-you note to your friend Nancy to thank for for her hospitality when you were in Shanghai.4July 9th, 2008Dear Nancy,I am writing to convey my thanks for your hospitality. Without your kindness, I couldnt have enjoyed my stay in Shanghai so much. To
6、 my gratitude, you even guided me to view the beautiful night scene of the Bund. Again, please accept my heartfelt thanks for what you have done for me.Yours,Lily53.祝贺1） 点明要祝贺的事情，向对方道贺；2） 表示对对方付出的努力的赞扬和多取得成功的羡慕；3） 再次表示祝贺。Useful expressions:Congratulations on I am writing to you to express my heartfe
7、lt congratulation.I am extremely glad to hear thatCongratulations!Please accpet my sincere congratulations.With the greatest pleasure, I offer you my sincere congratulations onPlease allow me to extend my hearty congratulations to you.Your diligence , intelligence and devotion have at last yielded s
8、weet fruits.Writing task:Your classmate, Li Ming, is admitted to thr 6graduate school of Hong Kong University. Write him a note to express your congratulations . Do not sign your own name, using “Zhang Wei” instead.May 22, 2009Li Ming,I was delighted to learn that you were admitted to the graduate s
9、chool of Hong Kong University. I am writing to you to express my heartfelt congratulation. Your remarkable achievement is the result of your painstaking efforts and perseverence. I hope that you will make great academic progress in Hong Kong University. Again, please accept my sincere congratulation
10、.Sincerely yours, Zhang Wei74慰问1）点明要慰问的事情2）安慰对方3）表达良好的祝愿Useful sentences:I am extremely sorry to hear thatOur deepest smpathy is with you.We wish to express our sympthy and to let you know that u thoughts are with you.Writing task:Your classmate Lily did not pass the TEM-4. Write a note to comfort h
11、er. Do not sign your name, using “Linda” instead.8Aug. 10, 2009Dear Lily,I was sorry to learn that you were not successful in TEM-4. I feel you ought not to be unduly distressed at the result. You are still eligible to sit again for the exam and I am confident that at this time next year, I shall be
12、 sending a letter, not of sympathy, but of congratulation. My kindest regards and best wishes.Sincerely yours,Linda95询问1) 说明询问的目的；2）询问具体内容；3）表达获取信息的强烈愿望，并对有关人员表示感谢。Useful sentences:I am writing to see if it is possiblt for you to provide me with information regardingWould you mind sending me?Would y
13、ou be kind enough to give me some information about?I should be obliged if you could let me have details ofI am eagerly waiting for your reply.Could you please inform me/let me know as soon as possible so that I could make an arrangement?Writing task:You are a graduate from Nanchang University and s
14、aw an ad. for the post of 10sales manager in Yangguang company. Please write a note to inquire about it and get some detailed information about the post.Aug. 24, 2009Dear Sir or Madam,I am a graduate from Nanchang University. I saw your advertisement for a sales manager in Yangguang company of July
15、8th and I would like to apply for the position. I would be grateful if you could send me an application form and further information about the requirements of the position. I look forward to hearing from you in the near future.Yours faithfully,Allan Austin116建议：1）引出建议并简介原因；2）具体陈述自己的建议；3）希望自己的建议能有所帮助
16、。（注意：尽量避免 YOU MUST， YOU SHOULD 等生硬说教的口吻！）Useful sentences:You have asked me for my advice with regard to I feel that it would be beneficial if If I were you, I wouldI think it would be betterMay I syggest?I suggest so becauseI hope you will find the suggestions/proposals/recommendations helpful.I do
17、 hope you can take my suggestion into consideration and make a final wise decision.12Writing task:One of your friends Lily is going to take TEM-4 and asks you for suggestions on how to make preparations. Write a note to her. Do not sign your own name at the end of your letter, using Jenny instead.Ma
18、rch 16, 2009Lily,You have asked for my advice with regard to the preparation for TEM-4. In my opinion, to get fully prepared for the test, you need to first enlarge your vocabulary. Second, in order to improve your test skills, you need more exercises of reading comprehension. Then youd better pract
19、ice writing constantly. I hope you will find these suggestions useful. Good luck with your exam.13Yours sincerely,Jenny7投诉1）表明本信的目的；2）交代投诉内容，提出解决问题的建议，表明希望如何处理；3）表达希望上述问题得到尽快恰当解决的愿望，并告知自己的联系方式。(语言尽量委婉，切勿使用过激语言，youd better 比 you must/should 好)Useful sentences:I am writing to complain about/ thatI am
20、writing to inform you that I am dissatisfied withI am writing to make a complaint aboutI am totally disappointed to findTo my great dissatisfaction/disappointment, To solve the problem, it is advisable for you to take the following measures:14I would very much appreciate it if you wouldI would like to have this matter settled by the end of I would like to see a prompt settlement of the issue.Writing task:You are George and you ordered a book a month ago, but havent received it up to now. Write a note to complain about it.
