1、,WESTERN DINING ETIQUETTE 西餐用餐礼仪,Scope 目录,Business Etiquette & Protocol 商务礼节和礼仪 Small Talk 闲聊 Arrival & Seating 到达和就坐 Basic Table Manners 基本餐桌礼仪 The ten golden rules 十条黄金法则 Menu composition 菜单构成 Food & Wine Harmony 食物与葡萄酒的协调 How to handle tricky foods 怎样掌握棘手食物,Business Etiquette & Protocol 商务礼节和礼仪,U
2、nderstanding the handshake 了解握手 Using titles and correct forms of address 使用头衔和正确的称呼语 Exchanging business cards 交换名片 Valuing time 珍惜时间 Honoring space issues 尊重私人空间,Small Talk 聊天, Balance of Qs and As 问题与回答的平衡 Acknowledgement responses 确认响应回应 Show 显示 - Genuine interest 真的感兴趣 - Give-and-take on inform
3、ation 交换信息 - Basic courtesy and manners 基本的礼貌和礼仪,Dining Protocol Arrival 用餐礼仪-到达,10 minutes before 10分钟以前Check everything is in order核对每一件事都恰当Find out waiters name找出服务员的名字,Dining Protocol 进餐礼仪,Reservation checklist 预定单 Number of pax 人数 Time, day & date 时间和日期 Smoking or non-smoking 吸烟与非吸烟 Contact num
4、ber 联系电话 Exact location 准确位置 Parking 停车 Confirm day before 一天前再次确认,Aperetif 开胃酒,BEST 最好的 White wine 白葡萄酒 Mineral water 矿泉水 Spritzer 汽水 Champagne 香槟 Gin tonic 金汤力 Whisky water/soda 威士忌 水/苏打水,Aperitif 开胃酒,QUESTIONABLE有问题的 Dry sherry 干雪利酒 Beer 啤酒 Red wine 红酒,AVOID 避免 Cocktails 鸡尾酒 Other mixed drinks其他混
5、合酒 Fruit juices 鲜果汁 Soft drinks 软饮料 Coffee / Tea咖啡/茶 Hard liquor 烈酒,Seating 就坐,The male guest of honor sits on the hostess right. 男主宾坐在女主人的右侧 The next most important man sits on her left. 第二男主宾坐在女主人的左侧 The female guest of honor sits on the hosts right. 女主宾坐在男主人的右侧 The second most important woman sit
6、s on the hosts left. 第二女主宾坐在男主人的左侧 Men and women should be alternately seated. 男女应该交替就坐,Seating 就坐,Couples should be separated. 夫妻（情侣）应该分开就坐 Use of round tables puts everyone on an equal basis. 使用圆桌让每个人保持平等 There may be place cards at a formal dinner or your host/hostess may indicate where you shoul
7、d be seated. 正式晚宴可能会有座位卡，或者主人/女主人会表明你应该坐哪 Social manners are expected: males should seat females and rise when they leave and return to the table. 社交礼仪期望：男士应为女士拉椅让座，当女士离开或回到座位时，男士应该起立,Basic table manners 基本餐桌礼仪,Eating 吃饭方式 Serviettes, crockery, and cutlery 餐巾，陶器和餐具 Passing dishes and food 传递菜肴及食物 Po
8、sture and behavior 姿势及行为举止 Placement and procedure 位置及程序 Accidents 意外事件,Ten golden rules 十条黄金准则,Sit up straight 坐直 Dont speak with mouth full 不在嘴里有食物时说话 Chew quietly, dont slurp 安静的咀嚼，不发出声音 Keep bites small 小口进餐 Keep your elbows off the table 不要将手肘放在桌上 Dont reach 不要够物品 Dont forget please and thank y
9、ou 不要忘记说请和谢谢 Excuse yourself when leaving the table 离开座位时要致歉 Compliment the cook 称赞厨师 Wipe your mouth before drinking 喝东西前要擦嘴,Menu Composition 菜单组成,Host 主人 Guest first 客人优先 Sequence of dishes 菜肴顺序 Avoid 避免 - Quantity 过多 - Difficult to eat 吃起来困难 - Most or least expensive 最贵或最便宜的 Ask about wine 询问葡萄酒,Food & Wine in Harmony 食物与酒的搭配,Food & Wine in Harmony 食物与酒的搭配,How to handle tricky food 怎么处理棘手的食物,Vegetables蔬菜 Meats肉类 Seafood海鲜类 Miscellany混合类,Placement of flatware 扁平餐具的摆放,a,a,a,r,r,a,
