1、Chapter 1 Organizational Behavior,组织行为学,What managers do?,Management functions Management roles Management skill,Management functions,Planning Organizing Leading controlling,Management roles & skills,Roles: Interpersonal roles Informational roles Decisional roles Skills: Technical skills Human skill
2、s Conceptual skills,Define organizational behavior (OB),OB is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organizations effectiveness. OB 是探讨个体、群体以及结构对组织内部行
3、为的影响，从而运用这些知识来实现组织行为的有效性。这里的组织包括政府组织、民间组织、工商企业、教育机构、医疗卫生机构等。,Describe primary behavioral disciplines contributing to OB,Micro (individual) Psychology Macro (group processes and organization) Sociology Social Psychology Anthropology Political Science,Psychology,Sociology,Social Psychology,Anthropolog
4、y,Political Science,Individual,Group,Organization System,Study of Organizational Behavior,Learning Motivation Personality Emotions Training Individual decision making Leadership effectiveness Job satisfaction Performance appraisal Attitude measurement Job design Work stress,Group dynamics Work teams
5、 Communication Status Power Conflict,Formal organizationtheory Organizational technology Organizational change Organizational culture,Behavioral change Attitude change Communication Group decision making Group processes,Comparative values Comparative attitudes Cross-cultural analysis,Organizational
6、culture Organizational environment,Conflict Intraorganizational politics Power,Behavioral Science,Contribution,Unit of Analysis,Output,Toward an OB Discipline,Challenges and Opportunities,Increasing age of typical worker More women and minorities in the workplace Requirements to meet global competition Severed loyalty bonds between employees and employers,3 Goals of Organizational Behavior,Control,Prediction,Explanation,研究组织行为学的意义,有助于加强以人为中心的管理 有助于知人善任 有助于改善人际关系 有助于提高领导水平 有助于组织变革和组织发展,Case study: 油漆厂工人为什么闹事？,如果你对组织行为学有所研究，你认为你的相关知识会对改变此油漆厂的现状有何帮助？,
