1、根据固定价格开票的服务 SAP最佳业务实践通用版 （中国）,SAP最佳业务实践,业务情景概览 1,用途 在系统中记录客户的报价请求并创建一个通知记录对所需工作进行计算，然后基于固定价格对客户进行报价，在服务完成的最终阶段,根据绑定的报价一次性向客户开票收款。 优势 客户服务管理 销售和服务订单管理 服务时间表 库存管理 固定价格开票,用途和优势：,业务情景概览 2,SAP ECC 6.0 EhP3,需要的 SAP 应用程序：,处理流程中涉及的公司角色：,服务代表 销售文员 服务员工 开票员 应付账款会计,包含的关键处理流程:,创建服务通知 创建报价（服务请求） 客户决策 检查任务清单 创建销售
2、订单 检查服务订单 更改服务订单 时间记录 (211) 确认服务订单的附加时间（可选） 货物移动 销售订单的开票 关闭服务订单 技术完成,业务情景概览 3,含固定价格开票的服务 根据服务提供商所提供的服务组合创建报价。它包括一系列的服务产品。向客户提供的价格考虑报价服务的固定价格。谈判过程会影响最终的价格。最终提供的报价将会发送给客户来批准。 如果报价被拒绝，则需要在销售凭证中选择一个拒绝的理由来取消该报价，这样，该过程将结束。如果客户接受报价，将会创建一个销售订单，并自动创建一个服务订单。该服务订单包括资源、时间和物料，它们包含在报价服务中。 在服务最后交货时，根据报价中绑定的总额范围进行开
3、票。,详细过程描述：,处理流程图,含固定价格开票的服务,服务代表,销售文员,开票员,事件,服务员工,是否接受报价？,时间记录 (211),创建服务通知,客户决策,货物移动,创建报价（服务请求）,检查任务清单,创建销售订单,检查服务订单,更改服务订单,确认服务订单的附加时间 （可选）,创建销售订单开票,结算服务单 技术完成,应付帐款,关闭服务订单 业务视图 (189),结算服务订单 (189),客户决策,图例,图表连接,硬拷贝/凭证,实际财务,预算计划,手动处理,现有版本/数据,系统批准/拒绝的决策,功能,SAP 外部,业务活动/事件,单位处理,处理参考,子处理参考,处理决策,附录,服务工厂 物
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