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剑桥商务英语中级unit-6.ppt

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1、Module 6,Reading,Vocabulary,Listening,Grammar,6.1 Recruitment,Employment news,Hiring and firing,Employment case studies,Passives,Vocabulary Preparation,Cell phone 手机Migraine n. 偏头痛Body-piercing studio 人体穿环工作室(人体美容)Arrange an interview 安排会面Voicemail 语音信箱Automated message 自动信息Lottery n. 彩票Win lottery

2、中彩票,Car plant 汽车制造厂Pay off 还清欠债,取得成功Mortgage n. 抵押Cutback n. 削减,减少Disciplinary procedures 惩戒程序,纪律程序Carry out 执行,实行,Reading: Employment news,Read the three news stories and match each extract A, B or C to a person described below. In 1 and 5 there are two correct answers. Underline the words in the t

3、ext which give you the answer.,Which person1. has stopped working? _2. has started working? _3. doesnt need to work? _4. has lost a job? _5. didnt speak to their employer face to face? _ _,Worker receives unwelcome text messageKaty Tanners cell phone beeped with a startling message youve fired.Tanne

4、r, 21, had a migraine headache and took a sick day last week from her job at Blue Banana, a body-piercing studio, she said on Monday. She turned on her cell phone the next day to discover shed been fired from her sales position. Weve reviewed your sales figures and theyre not really up to the level

5、we need, shp manager Ale Barlett wrote in the message. As a result, we will not require your services any more. Thank you for your time with us.,Text A,Dont call us; well call you!When most people apply for a job they expect to go in for an interview. But not Jenny Jamieson. When a company rang her

6、to arrange an interview they heard her voicemail and she was hired. Jenny came from a singing family and was trained in speech and music. She is now the voice of the company on all its automated messages and call centre systems. I suppose Im always cheerful and smile a lot and I think people hear th

7、at on the phone, says Jenny.,Text B,Car Plant workers Win Lottery,Harry Lane was one of six employees at a UK car plant who received their 9.5 million winnings from last Saturday nights lottery and announced they wouldnt be going back to work. 61-year-old Harry said, Ive been retired for two days no

8、w. I thought Id have to work for another four years but this like a dream!Harrys only plans so far are to pay off the rest of his mortgage and take his grandchildren on holiday. No one at his old factory was available to comment on how they would be replacing the six workers.,Text C,Vocabulary: Hiri

9、ng and firing,Put these verbs for talking about hiring and firing in the table.,hire recruit give notice dismiss walk out sack fire lay off resigntake voluntary redundancy employ take someone on make redundant,hire,recruit,employ,dismiss,sack,fire,lay off,make redundant,give notice,walk out,resign,t

10、ake voluntary redundancy,Grammar: Passives,1. Complete sentences 1 8 with the passive form using the verb in brackets.,1. If we catch an employee stealing, they _ (give) a verbal warning.2. At present, the policy on dismissal _ (review).3. I _ (offer) a redundancy package i simply cant refuse it!4.

11、The company _ (set up) by the familys great-grandfather.5. The new performance-related bonus means that we _ (give) a further 10% extra every month.6. Im not sure what happened exactly. The incident needs _(look) at quite carefully.7. It _ (hope) by the whole board that you will accept our generous

12、offer.8. It isnt like her to be late. She must _ (delay) at the airport.,are given,is being reviewed,ve been offered,was set up,will be given,to be looked,is hoped,have been delayed,2. Complete this report by underlining the correct from, active or passive.,Report on the dismissal of Ludwiga Chuhova

13、Introduction The aim of this report is (1) to assess / to be assessed whether Ms. Chuhova (2) unfairly dismissed / was unfairly dismissed and if the correct procedure (3) followed / was followed by her line manager.Findings First of all, it (4) has found / has been found that Ms. Chuhova (5) had fai

14、led / had been failed to arrive for work on three occasions.On the first occasion, when the manager gave a verbal warning, she (6) reports / is reported to have said that it was none of his business. On the second occasion, the line manager (7) gave / was given her a written warning. When she failed

15、 to arrive for work a third time, she (8) dismissed / was dismissed with immediate effect.Conclusions and recommendations In conclusion, the manager (9) appears / is appeared to have followed the correct course of action. However, it (10) recommends / is recommended that in the future, any disciplin

16、ary procedures (11) should carry out / should be carried out in the presence of one other person. This (12) will help / will be helped to avoid any similar situations.,Reading,Writing,Are you an email addict?,Vocabulary,Reading,6.2 Emailing,Emailing terms,International communication and emails,An em

17、ail,Vocabulary preparation,Email vt 发电子邮件Inbox 收件箱Recipient n. 收件人CC the email 转发邮件In case 如果,万一Email addict 电子邮件狂Save emails 保存电子邮件File emails 给电子邮件归档Delete emails 删除邮件Subject line 主题栏Charity n. 慈善机构Tribunal n. 法庭,裁判机关,Compensation n. 赔偿In the loop 在圈内Fire off 发送(信件,电子邮件等)Internal communication 内部交

18、流Warehouse n. 仓库,大商店Storage n.仓库,储存处With regard to关于,至于Lorry n. 卡车,运输卡车Stock n.现货,存货,Reading,1. Are you an email addict? Complete this quiz and find out.,Are you an email addict?,1 Do you know all you friends email addresses, even if you cant remember their phone numbers?,Yes,No,2 Do you stay online

19、 even when you are not using your computer because you dont want to miss incoming messages?,Yes,No,Yes,Yes,Yes,Yes,Yes,No,No,No,No,No,3 Do you have email relationships with people youve never met in person?,4 Do you have to check you inbox between Friday night and Monday morning?,5 Do you prefer to

20、CC your emails to other people, just in case?,6 When you send an email with a question, do you sit in front of your computer waiting for the reply?,7 Is the number of emails you save and file higher than the number you delete?,2. Read the article on page 61 and write in the correct letter, A F, for

21、the missing sentences.,A. This is where we first find out about decisions that have been made, deals struck and the direction being taken.B. In the past few months, 290 employees at a government department have been sacked via their office intranet, while a car equipment firm laid off the workforce

22、by email.C. Then suddenly you send an email to the wrong person.D. They are typical of the average employee who sends 34 emails a day.E. Sending mail CC has only made it worse.F. Two letters were attached, one saying her contract had been cancelled, the other that she should return any work items.,C

23、licking the habit Email makes many things so much easier including making someone redundant. (1) _. In the case of Helen Saxon-Jones, she was checking her inbox from home one day when she read the subject line: “This email is only to be opened during office hours.” But she clicked on it anyway. (2)_

24、. Unable to believe it, the 29-year-old, who had been working as a project development officer with a charity, took the case to a tribunal. She finally received 12,000 in compensation from her former employer. But these bosses who dismiss workers by email arent necessarily evil, cowardly people they

25、re mostly people just like you and me who have developed the habit of using email too much. (3)_. They meet people and exchange email addresses rather than phone numbers. They email CVs to prospective employers. In a survey of workers last week, almost half admitted they email the person sitting nex

26、t to them to avoid making verbal contact, and one in five of us uses email just to gossip about work colleagues.,Regardless of the field in which you work, it is a safe bet to guess that your first course of action on any given workday is to log on to your PC and begin checking your inbox. (4) _. We

27、 send a question and become offended if the recipient does not respond within hours. We have become slaves to the inbox, dependent on a constant flow of typed communication. So type-type-type, even when it is unnecessary. Workers type up their every thought and send off emails with tremendous inaccu

28、racy or complete pointlessness. (5)_. We are copied in on emails that do not directly affect us in the vague interests of keeping everyone in the loop. Email allows us to continue to work at home. Constant access leads to a compulsion to keep the communication going. Youre at home, and theres nothin

29、g good on TV, so you decide to have a glass of wine and do a little work. As you review your inbox, you start firing off responses. (6) _. You dont want them to read it and the next thing you know youre sending even more emails to try and undo the damage. Another round of emails has begun!,Vocabular

30、y: Emailing terms,Underline one incorrect word in each group.,0. check your: button, inbox, email1. click on: a link, a computer, an icon2. delete, save, click: an email3. send, copy, shut down: an email to (someone)4. log on to a: mouse, computer, website5. restart, delete, register: the computer6.

31、 back up, save, break: a document7. fire off, send, dismiss: a reply8. attach a: sender, file, document9. type in your: username, icon, address,Reading: Internal communication and emails,To: Dear HansI understand theres a problem with stock blocking the entrance. Please arrange to move this before M

32、onday morning. Would you like me to arrange for some extra staff to help move it?RegardsInga,To: All production staffFrom: Valter RinckesCC: Inga PalgimiSubject: Health and Safety InspectionWould all staff note that our annual health and safety inspection will take place on Monday, 23 February start

33、ing at 9.30. Id be grateful if team leaders would check all exits are clear including the warehouse and storage areas. We appreciate your help in this matter.,1. What order were these pieces of internal communication sent in?,Hi ValterPlease give me details of the next health and safety check. I kno

34、w its coming up soon. If production doesnt clear those exits at the back of the warehouse in time, well be in trouble. In fact, why dont you send them a memo?Inga,Thursday 19 FebruaryDear ValterWith regard to your memo about the inspection, Im afraid were unable to make space in the warehouse around

35、 the entrances. The reason is that the lorries have been delayed this week so we have stock waiting to leave. Im hoping that it will be picked up before 9 on Monday.Hans,2. Look at the underlined phrases in the internal communication and write them next to these functions.,Request information: _Anno

36、unce: _Request action (x 2): _ _Suggest: _Thank: _Refer to: _Explain reason: _Offer: _Apologize: _,Please give me,Would all staff note,Please,Id be grateful if,Why dont you,We appreciate,With regard to,The reason is,Would you like me to,Im afraid,Writing: An email,Work in pairs and write a series of

37、 emails between a manager and his assistant. Write the first email and then swap your book with your partner. Write the second email and swap books again. Continue and write five emails in total.,1,2,3,4,5,Assistant: Request details of next health and safety training event from manager.,Manager: Giv

38、e details and ask assistant to inform all department managers.,Assistant: Announce event to all department managers and request they tell their staff, CC manager.,Manager: Apologize to assistant that date of training has changed. Explain reason and give new date.,Assistant: Write another email to al

39、l department managers with new date, CC manager.,Dear nameWould you please send me details of the next health and safety training event? Im aware that it is due in the near future.Regardsname,Dear nameThanks for reminding me. The training event takes place on the 3rd September from 9-5 in the confer

40、ence rooms. Please inform all department managers and forward the attached documents which are to be read before the event.Thanksname,Dear Department Managers,Would you all please note that the next health and safety training event takes place on the 3rd September from 9-5 in the conference rooms. A

41、s you know this is a legal requirement. Please also find attached documents which you should be familiar with before the event.Thanks for your cooperation.name,1,3,2,4,5,Dear nameThanks for informing the managers. Unfortunately, the training event has been postponed. The reason is the trainer is una

42、vailable. He has suggested the 23rd September, so can you let all managers know?Sorry for the inconvenience.name,Dear Department Managers,Following my previous email, I am writing to inform you of a change in date to the health and safety training event. Due to the unavailability of the trainer on the 3rd September, the event will now take place on the 23rd. All other details remain the same.Apologize for any inconvenience caused.name,Thank You !,

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