1、,Wine training program 葡萄酒培训课程,Wine Service/葡萄酒服务 Food and Wine Pairing葡萄酒与食品的搭配,Wine Service葡萄酒服务,There is only ONE thing that will make you great at wine service.只需要一件事就可以使你的葡萄酒服务变得十分完美,CONFIDENCE! 信心，自信,Wine knowledge is useless with out it Wine knowledge is just a way to get confidence 葡萄酒知识并不代表
2、一切，只是可以给你带来自信,There are two kinds of recommendation: 有两种方式可以给客人推荐 Active 积极的 Passive消极的 The first rule in active recommendation is. 当然排在第一的是积极的推荐ASSUME WINE!,您喜欢什么样的酒，红的还是白的？,白酒,清爽，淡雅，容易入口的,含有果味，酒香浓郁的,您喜欢什么样的酒，红的还是白的？,红酒,酒体饱满 浓重的,丰富的， 浓厚的,清爽的,您喜欢法国的，澳大利亚，意 大利还是美国的葡萄酒？,您喜欢什么口味的 葡萄酒呢？,您不喜欢什么口味的葡萄酒？,De
3、aling with corked wine 如何处理corked wine,If wine is corked it smells like a wet dog, or wet news paper. It is very musty and dank smelling. 如果葡萄酒corked了，会闻到湿报纸或潮湿发霉的味道。 About 3% of wine is corked or tainted, so it is very rare, but it does happen. 虽然只有很少一部分葡萄酒corked，但corked的酒还是有发生的 Tell the guest you
4、go to get another bottle. 告诉你的客人，你会给他换一瓶新的 Bring the corked bottle to the back and see for yourself. If it is corked bring a new bottle out, if it is not then tell the guest you are out of the wine and recommend a similar wine. 把corked 的酒拿到吧台，自己品尝一下，如果酒corked给客人换一瓶新的，如果没有，告诉客人这款酒已经售空，并向客人推荐一款类似的酒 So
5、metimes a wine is supposed to have a slightly musty flavor and a guest may not like that, or know that its ok. 有时有一些葡萄酒本身就带有一种发霉的味道，有些客人可能不喜欢，或者知道酒本身是没有问题的,Best recommendation: 最好给给客人推荐： Australia, Chile, Argentina,Why? Because they make soft wines that are VALUE FOR MONEY 因为这些国家生产柔和，容易入口的葡萄酒,Wine S
6、ervice葡萄酒服务 Retrieve根据客人点的酒给客人取正确的酒 Carry如何拿着酒走向客人 Present向客人展示葡萄酒 Open开启葡萄酒 Pour the taste 给客人尝酒 Pour the table给客人服务葡萄酒,Last word: please enjoy your- -the name of the wine !,Cork Screw,Your wine opener is your best friend during service. 葡萄酒服务中，开瓶器是你最好的朋友 Have it on you at all times. 时刻随身携带开瓶器 When
7、 approaching a table to open wine, have it in your hand so you dont have to dig through your pockets at the table to find it. This will also save time. 当给客人开酒之前，把开瓶器提前准备好以节省时间。,Wine Service葡萄酒服务,Always have the label facing the customer. 酒标永远向着客人 Pour the taste to the person whom ordered the wine. 给
8、点酒的客人品尝葡萄酒 Serve ladies and elderly guests first, then the men, and the host last. 先给女士和年长者服务，点酒的人永远是最后一个服务,Decanting醒酒,Mostly a show. 大多是一个展示 Helps put air in to the wine. 可以让酒液与空气充分接触 Removes sediment from older wines. 可以虑出酒中的杂质，尤其是酒龄较长的酒 Always leave the bottle on the table facing the guest. 切记：将
9、酒瓶放到客人的视线范围之内,Food and Wine Pairing 葡萄酒于食物的搭配,Forget red wine with meat and white wine with fish. 红酒配红肉，白酒配白肉并不是最好的搭配 Match based on textures and weight rather than just flavors. 与食物的搭配不仅仅要考虑到食物的味道，还要考虑到葡萄酒的结构，质地与味道Acid bring out flavor and makes spicy food seem spicier.Alcohol will also make spicy
10、food seem hotter酸度高的葡萄酒会使辛辣的食物吃起来更显辛辣,One wine to share,If a table wants to get one bottle of wine but everyone is having different dishes, a light bodied red or full bodied white is a good bet. 针对不同的食品我们可以给客人推荐味道清爽的红葡萄酒，或者口感浓郁的白葡萄酒 Recommend Pinot Noir from Burgundy or a Chardonnay from a new world
11、 region like Australia. 可以推荐Burgundy的 Pinot Noir 或者新世界的 Chardonnay Half bottles are a great way to please many guests at the same time and will increase your check. 半瓶装的葡萄酒对客人来说也是一个不错的选择，也可以提高你的人均消费,Let the Guest be,If a guest is having a light piece of fish and insists on having a big, block-buster
12、 Shiraz, let them have it. Taste is a matter of opinion and the guest is paying for what THEY want, not what YOU want, even though you may be right. 当你对客人点的酒与食品的搭配有异议时，不要觉着客人是错的，因为客人会为他喜欢的酒付钱，而不是为你喜欢的酒付钱 Just smile! 保持微笑！,Cheese In General,Soft, ripe cheese like Brie, Camembert, and Chevre go well w
13、ith most white wines a few light bodied red wines. 柔软，成熟的奶酪可以搭配多数白葡萄酒和清爽的红葡萄酒 Harder, aged cheeses like Parmigiana go well with bigger red wines. 坚硬，陈年的奶酪可以搭配口感浓郁的红酒,A few Last Tips,High acid food with high acid wine. 高酸度的食物搭配高酸度的葡萄酒 Fatty rich food with rich, full-bodied wines. 高热量，高脂肪的食物搭配丰厚，酒体浓郁的
14、葡萄酒 If it grows together, it goes together.(This means that usually foods and wines from the same region tend to match well and bring a level continuity to the table) 如果生长在一起，搭配起来更好（意思就是同一地区的葡萄酒与食物的搭配会非常好） Most Asian dishes go well with sweeter, white winesthink Alsace and Germany. 大多数澳大利亚的食品可以和甜白葡萄
15、酒搭配 If the dessert wine is sweeter than the dessert you should be ok. 如果甜酒比你的甜品还要甜是没有问题的,Test,How to recommend the wine to the guest? (Active) If the guest said the wine is corked, what does that means and how should we do? List the steps to service the wine. When we need to decant the wine?,红葡萄酒搭配表,白葡萄酒搭配表,
