1、1,2,Empowered, Knowledgeable Employees,Reduced Overhead,Collaboration tools Self-service applications,Universal Access to Information Corporate Communications,Streamlined Resource Management Administration,Electronic Support Just in time learning Expert Triage,4,44.9%,2.3%,9.4%,15.9%,15.4%,12.3%, ,
2、, ,: ,5,eBiz Service & Solutions,10%,15%,20%,55%,2004,Web Service & Solution,eBiz Consulting,SI Service & Solution,Network Integration,6,2004 1 ,10,000,20,000,Solution,(21,626),(18,122),(9,807),(7,984),(7,467),(10,266),(14,073),(7,810),ERP CRM/DW KMS/GW EDMS WCMS Mailing Community B2B FAX,(: ),7,200
3、2,2003,2004,2005,2006,( : ),5,000,6,800,5,500,8,000,6,500,5,500,Extension,Front end,Back end,B2C / e-Community / Cyber IR Web Business / e-Marketing,System (HW) / Network(LAN,WAN) Solutions / Applications, ,9,000,5,000,4,500,7,500,2004 ,Product,8,2004,IT ,IT,100 90 80 70 60 50 40 30 20 10 0,240 200
4、160 120 80 40 0,143,1,2,3,4,5,6,7,8,9,10,11,133,154,157,147,157,154,153,171,190,186,IT,(:),: ,34.7,27.7,20.8,12.9,16.2,10.0,18.2,27.4,26.7,31.3,24.7,9,Web Agency Service Domain,Web Building,Web Solution,Web Consulting,Web CI Web Design Web application,e-Business Consulting Market Analysis,10,e-Marke
5、ting,E-CRM,e-Marketplace,SCM,Supplier,Customer,Supplier,Customer, , Order Fulfillment ,e-Business Value Chain,11,eBiz Total Service,eBiz Strategy,eBiz Operation,eBiz Consulting,Planning,Contents,Solution,Marketing,eBusiness Integrator,eBiz Building,eBiz total service,12,PACS,ERP,CRM,EIP,Mailing,B2Em
6、all,Integration Developers,Web Service,Enterprise Solution,Business Fields : SI Development & Solutions,13, Data Integration,Enterprise CRM,eCRM,Data Warehousing/Integration,Web Log Data,Data Base,Transaction Data,Customer Profile,14,SM MU,SI MU,NI MU,R&D MU,eBiz Total Service,eBiz Total Service,15,
7、E-Mail,EDMS,GW,KMS,2( ),ERP,1 ( ),CRM,SCM,E-Planning,Office Management System,16,Customer A,Customer B,Customer C,Supplier A,Supplier B,Supplier C,eBiz Consulting,eBiz Solutions,eBiz Integration,eBiz Solutions & Service,Internet Area BSP Area SI Area NI Area,17,eCRM,WCMS,IRM/PRM,Mailing,MES,CTI,PABX
8、,IBS,Network Integration Automation System Enterprise Network,CRM/DW,EIP/EKP,ERP/SCM,GW/KMS,SI consulting SI development SI management,Web consulting Web development Web management,NI Area,SI Area,Web SI Area,eBiz Solutions & Service,Web SI Area SI Area NI Area System Area,18,SI Area NI Area Solutio
9、n Area SM Area Internet Area R&D Area Consulting Area,SI Business Area,SI consulting SI development SI management N/W management New technology,Network Integration - Network Consulting - Network Integration - Network Management,19,CRM,Forecasting, Opportunity Management, Configuration, Generation ,F
10、orecasting, Customer Care Spare Management ,Forecasting Personalization Campaign Management Marketing Encyclopedia,ERP,CMS,SCM,EIP,eStrategy,Solution & Service - SI Development & Solutions,Marketing,Sales,Services,20,Internet Area BSP Area SI Area NI Area,55%,15%,20%,10%,eBiz Solutions & Service,Con
11、sulting for eBiz eStrategy Consulting. eManagement Consulting eBusiness Restructure Consulting e-CRM,e-Marketing Consulting,e-Solution/ e-Infra/ e-Infra,SI consulting & management,Network Integration / Automation System,IT development & management,21,SCM,CRM,e-Supply chain Management,e-Customer Rela
12、tionship Management,E-biz transformation,System,- , - ,- - Supply Chain ,ERP/EIP,e-Business Perspective,22, 2, ,23, 2,3. ,2. ,4. ,5. ,6. ,1. , 2, , (), / , : 100 / : 10, / (),24,Strategy,Contents,Solution,Brand A,Brand B,() ,Ebiz , , ,Brand C,Summary,- ,Integration Branding & Identity,25,Supplier,Cu
13、stomer,eCompany,Partner,Stockholder,Employee,IPS SCM,IRM PRM,e-Marketing,GW+KMS EDMS,Buy Side,Sell Side,ERP EIP,e-Business Sector & Solutions,26,Publish,Interact,Transact,Integrate,Customer Information Access HSE Communication,Customer and Technical Support Supplier Relationship Management,Electroni
14、c Order to Cash Electronic Procurement Supplier Bidding & Selection,Integrated Planning and Forecasting Integrated Plant Management,: ,e-Business _Fulfill Demand,27,e-Business ,Convergence,Industry Transformation,Value Chain Integration,Channel Enhancement, : PwC,eBiz Transformation,28,KMS,EIS,EDMS,
15、Non-formal Information,Enterprise Knowledge/Information Portal,Solution & Service - SI Development & Solutions,GW,EKP-EIP,How convenient would it be, if we can view all the numerous information scattered on the internet, such as Intranet, GroupWare,(ERP),(CRM),(SCM) gathered in single screen?,SCM,CR
16、M,ERP,29,Electronic Decision Making,E-mail,E-board,Schedule Management,MIS,Name Card Management,Career Management,Human Relationship Management,Survey,messenger,Solution & Service - eagleOffice,GW eagleOffice,30,Defense Defense, the Agency for national security institution etc.,Finance Bank, Insuran
17、ce, Security, Credit Card, Investment Trust etc.,Chemistry Petrochemical, heavy chemical/ explosive/energy etc.,Service Distribution /service/leisure/ educational institution etc.,Public sector Government organization/ government investment institution etc.,Industry Machine, construction, assembling
18、, equipment etc.,SI MU Business Fields,Business Fields : SI MU,31,Company Organization,Company,Organization,eBiz Solution,Consulting,Internet Biz,System,Solution Mu,R&D MU,Planning MU,INFRA MU,32,Organization,33,Channel Enhancement,Value Chain Integration,Convergence,Industry Transformation, , Win-W
19、in, (: ) , , ,: PwC, eBusiness ,34,Knowledge Management,e-Commerce services,CRM,ERP,SCM,Business Intelligence,enablement Service,Web + IT Integration,Business Value,Technology Value,Customers,: IBM,e-Business Perspective,Suppliers,35,Mailing,Business,SCM,e- Automation,PABX,e-Market,ERP,MES,IBS,EDMS,
20、Group D,GW,HRM,PRM,DW,IRM,KMS,EIP,WCMS,RMS,ERM,e-IPS,e-Fax,e-Search,e-CTI,e-Community,Employee,Customer,eBiz Solution analysis _CRM,CRM : Customer Relationship Management,e-CRM,CRM,36,eBiz Solution analysis _CRM,CRM ,Customer Relationship Management, , ,37,e- Company System Network,SCM System,EKP/EIP System,CRM System,Supply chain Integration,Enterprise Knowledge Information Portal,Customer DB Integration,38,EUROPE,ASIA,S. AMERICA,OCEANIA,AFRICA,Global network,Los Angeles ARTCOMPT(AMERICA), INC. TEL : 1-714-999-8990 FAX : 1-754-999-9901,N. AMERICA,
