1、供应商 A8D 问题分析报告问题编号：0X0000问题名称：贴错标识 483 CA/AA提出日期：11/22/00受理人：QR Team（质量研究小组）生产线：0X00产品名称：夹紧环（2）问题描述：零件被标识为 0X00-7D483-CA（C型） ，实际应为 0X00-7D483-AA（A 型）。退回批准编号为 0X0011-00需要确认接下来 4 批货状态。（1）小组成员：Mike Paulson, Joan Huber, John Decarlo, Denise Roxbury, Amy Bloom, Louis Keller, Michelle Fargo, Justine Willi
2、ams（3）确认并核实控制措施：检查 11/22/00 库存贴错标识的包装，发现了 4 个托盘，标识均未贴错。质量提醒下发时间 11/22/0011/28/00 Joan Huber 到美国的利沃尼亚对零件标识进行更换 不需要退回零件。共 39 个包装需要更换标识。完成时间：（4）确认根本原因：交货部门在每班次都使用了部分新员工，没有经验的包装人员使用了错误的标识。（如果需要进一步分析，要求填写完成时间）（5）各种原因所占的比率100%（6）执行整改措施：11/29/00 与经理及主管开会，通知他们访问利沃尼亚时讨论的问题。11/30/00物料经理与各班的包装人员开会，对正确贴标识及包装进行再
3、次培训。通知他们未来任何包装贴错标识都将进行惩罚。（7）预防措施：采购可以悬挂在托盘或桶前的纸夹，以便于确认。纸夹 12/12/00 之前应送到。报告人：Joan Huber日期：12/12/00批准：主管日期：（8）恭喜你的团队 q:顾客整改措施报告8D 空白表格.xls（文件存储路径）Supplier A8D Concern Analysis ReportConcern No.:0X0000Concern Title:Mislabel 483 CA/AADate Opened11/22/00Assigned To:QR TeamProduction Line:0X00Product Nam
4、e:Snap ring（2）Describe Concern:Parts are labeled as 0X00-7D483-CA (Style C), parts are actually 0X00-7D483-AA (Style A).Return authorization 0X0011-00Need to certify next 4 shipments（1）Team MembersMike Paulson, Joan Huber, John Decarlo, Denise Roxbury, Amy Bloom, Louis Keller, Michelle Fargo, Justin
5、e Williams（3）Define and Verify Containment Action:Checked inventory 11/22/00 for mislabeled totes, 4 pallets found, all marked correctly.Quality Alert issued 11/22/00.Joan Huber in to Livonia to relabel parts 11/28/00 no need to return parts. There were 39 totes to relabel.Completion Date:（4）Define
6、Root Causes:Shipping department has put several new employees on all shifts, inexperienced packers used incorrect labels.(If additional analysis is required indicate completion dates)（5）% Contribution(each cause)100%（6）Implement Corrective Actions:Conducted meeting with managers and supervisors 11/2
7、9/00 to inform them of the issues discussed during the Livonia visit. Materials Manger conducted a meeting 11/30/00 with each shift of packers to retrain them on correct labeling and packaging. They were informed that any further problems with incorrect packaging will result in disciplinary action.（
8、7）Preventative Actions:Purchasing paperwork holders that will be hooked on the front of the pallets and tubs for easier identification. Holders to be delivered weeks of 12/12/00.Reported By:Joan HuberDate:12/12/00Concurrence:SupervisorDate:（8）Congratulate your team q:Customer Corrective Action Reports8D Blank Form.xls
