1、 Vtech Communications Ltd.ESD Control ProgramRef No. 文件編號 ： ESD -001 Rev 版本： 00ESD CONTROL PROGRAMESD 控制方案This ESD Control Program is prohibited to copy any section of this Program without the consent of MR. Only master with original approval signature or controlled copies with red “CONTROLLED COPY”
2、 on front page may be used as working documents本ESD 控制方案未經管理者代表許可不得翻印。只有親筆審批簽署之原稿或蓋有紅色受控文件印章之文件方為有效。Prepared By 制訂：Salon/Fannie/FangDate 日期：2009/05/11Approved by批准人Signature签名B5 B6 B7QA ManagerQA 经理_ _ _Management Representative管理者代表_Chief Executive Officer行政總裁_Copy No._Controlled DocumentVtech Comm
3、unications Ltd.ESD Control ProgramRef No. 文件編號 ： ESD -001 Rev 版本： 001TABLE OF CONTENTS 目錄Content內容Section Pages章节頁数Cover Pages 面頁Table of Contents 目錄 1Document Control 文件控制 21. Company Introduction 公司簡介2. Purpose 目的3. Scope 范围34 Responsibility 职责 3-45. Terms and Definitions 術語和定義6. Personnel Safety
4、工作人员安全57. ESD Control Program ESD 控制方计划 5-68. ESD Training Plan ESD 培训计划 6-79. ESD Compliance Verification Plan ESD 符合性验证计划 7-1110. ESD Protected Areas Requirement EPA 防静电保护区要求 11-1211. Grounding Bonding Plan 接地计划 1312. Personnel Grounding Plan 人员接地计划 1413. Working Surface 工作台面 1514. Packaging 包装 16
5、15. Marking 标记 1716. Equipment 设备 1817. Handling 取放 19ESD Control Program Review Form ESD 控制方案修订表 20The organization chart of the Company is shown as below:本公司之組織架構圖如下：(附件一) 21CMS ESD Organization chart 组织结构及主要部门列于下图: (附件二) 22Total Pages 总页数 : 23Vtech Communications Ltd.ESD Control ProgramRef No. 文件
6、編號 ： ESD -001 Rev 版本： 002DOCUMENT CONTROL OF ESD CONTROL PROGRAMESD 控制方案之文件控制Distribution Control 分發控制：1) Distribution control should follow the distribution list as below:分發控制按分發清單如下：Master Copy 原件00 - Document Control Section(CMS) 文件控制組(CMS) B7Internal Copy 內部副本01 - PMT項目管理部 B5 12 - PMT項目管理部 B6 23
7、 - PMT項目管理部 B702 - Purchasing 採購部 B5 13 - Purchasing 採購部 B6 24 - Purchasing 採購部 B703 - QA QA 部 B5 14 - QA QA 部 B6 25 - QA QA 部 B704 - IQCIQC B5 15 - IQCIQC B6 26 - IQCIQC B705 - Production 生產部 B5 16 - Production 生產部 B6 27 - Production 生產部 B706 - SMT表面貼裝技術部 B5 17 - SMT表面貼裝技術部 B6 28 - SMT表面貼裝技術部 B707
8、- MSE制造系统工程部 B5 18 - MSE制造系统工程部 B6 29 - MSE制造系统工程部 B708 - PE 生產工程部 B5 19 - PE 生產工程部 B6 30 - PE 生產工程部 B709 - PMC 生產物料控制部 B5 20 - PMC 生產物料控制部 B6 31 - PMC 生產物料控制部 B710 - STORE貨倉 B5 21 - STORE貨倉 B6 32 - STORE貨倉 B711 - DE 開發工程部 B5 22 - DE 開發工程部 B6 33 - DE 開發工程部 B7Approval Control 審批控制：1) The first approv
9、al of new issue should be on P.1 新版本的首次審批應於第 1 頁上。Version Control 版次控制：1) The whole ESD Control Program should be re-issued when the revision number in the content list reaches 20. The revision number of all pages and appendixes would be reset to 0 when the “Issue” number has been changed. 當ESD 控制方案
10、已修訂多達 20 次，或方案內容有重大改變時。整套ESD 控制方案須重新轉版。轉版時各章節及附錄的修訂號皆重新調整為 00。Documental Format and Number 文件的格式与編號：1) The number of the ESD Control Plan is ESD- XXX and XXX is representative of the number and add from 001.ESD 控制方案編號為 ESD-XXX，“XXX”代表流水号，从 001 开始增加。2）The working instruction of the ESD Control Progra
11、m should be accordance with the quality system.控制方案产生的作业指导书编号以品质管理体系编号原则Vtech Communications Ltd.ESD Control ProgramRef No. 文件編號 ： ESD -001 Rev 版本： 0031. COMPANY INTRODUCTION 公司簡介Vtech Communications Ltd (CMS) is an ODM ESD 控制方案最终批准b) Ensuring the a availability of resources on ESD problem;为解决本公司防静电
12、问题提供必要的资源；c) Point to the personnel who in charge of implemented the ESD control program;委派人员负责实施本方案；MSE 工业工程部:a) The ESD new equipments are checked/installed/monitored for going into the company;负责防静电设备的进厂检查/安装/检测;b) All ESD infrastructures are maintained and calibrated routinely;对所有相关防静设施定期维护和校准；c
13、) The area is marked and checked;负责区域标志和检查；DE 设计发展工程部a) To investigate the sensitive level or get the sensitive information of new parts, and communicate it to relavant department.DE 应负责调查新物料的敏感级别或获取其相关敏感信息, 传达给相关部门.QA/IQC:品質保證部/進料檢驗a) The ESD packaging from vendor is checked IQC 对 vendor 防静电包装进行检验；
14、b) QA training office in charge of ESD training for the new workers and staff;QA 培训室负责全公司新进员工和在职员工防静电培训；Every Department 各个部门：a) All the employee go into the EPA and operate ESDS items with the requirements of ESD control program;要求本部门人员在 EPA 区域内按 ESD 控制方案进行操作；b) The wrist strap is checked routinely
15、;按规定时间检查腕带；5. TERMS AND DEFINITIONS 術語和定義Vtech Communications Ltd.ESD Control ProgramRef No. 文件編號 ： ESD -001 Rev 版本： 0051) The noun of the Program accords with GB/T15463.本方案的名词术语符合国家标准 GB/T 15463。 2) Other term is below 其它有关语如下：a) EPA- ESD Protected Area，the area is acceptable for operating sensitiv
16、e parts with electrostatic discharge or which the electrostatic discharge is a threat。EPA-防静电保护区(ESD Protected Area)，静电放电敏感器件的静电放电或静电场危害控制在可接受的范围内的区域。b) Anti-electrostatic car: Regard metals( stainless steel, aluminum form material etc.) as framework or skateboards, get in touch with loading thing m
17、utually with the anti-electrostatic material,use the car with the anti-electrostatic a conveyance for and ground mutually getting in touch with.防静电车-以金属(不锈钢、铝形材等)为骨架或底板，以防静电材料与承载物相接触，以防静电轮与地面相接触的运输用车。6. PERSONNEL SAFETY 工作人员安全The procedure and equipment described in the document of ESD Control Progr
18、am of CMS may expose personnel to hazardous electrical conditions.MSE department is responsible for selecting equipment that complies with applicable laws, regulatory codes and both external and internal policy.Ground fault circuit interrupters(GFCI) and other safety protection should be considered
19、wherever personnel might come into contact with electrical sources.CMS ESD 控制方案文件中描述的工作流程和设备，或许会导致操作人员暴露于危险的电气环境，本公司工业工程部负责选择符合相关法律，管理条例和内外部政策的设备。无论在哪里，只要操作人员与电源相接的地方，接地漏电保护断路器（GPCI）和其它安全保护措施应被采用。 7. ESD CONTROL PROGRAM ESD 控制方案计划 With the requirements of ANSI/ESD S20.20-2007,the electronic parts fo
20、r electrostatic discharges greater than or equal to 100 volts Human Body Model is effectively protected .All the sensitive parts for Vtech Communications Ltd(CMS) electrostatic discharges greater than or equal to 100 volts Human Body Model. If there are the more sensitive parts, the sensitive parts
21、need use seriously ESD control method.本方案计划依据 ANSI/ESD S20.20-2007 的要求，静电敏感度大于或等于人体模型放电100V 的元器件得到有效保护。本方案确定伟易达 CMS 现在生产过程中所用到的静电敏感器件的静电放电敏感度超过或等于人体模型的 100V。如果有更敏感的器件，则要采取更多的和更严格的 ESD 控制措施。ESD control program plan Guidance is below for Vtech:Vtech Communications Ltd.ESD Control ProgramRef No. 文件編號 ：
22、 ESD -001 Rev 版本： 006本公司 ESD 控制方案基本指导原则如下：1） All the semiconductors are ESDS parts;所有半导体器件都认为是静电放电敏感器件;2） Any worker who operates unprotective sensitive parts must pass initial ESD training and need pass ESD training again during the 18 months 任何操作未保护的 ESD 敏感器件的员工都必须经过 ESD 的初级培训并且在 18 个月内再培训;3） All
23、the workers who operate unprotective sensitive parts must be connected to ground.所有操作人员在操作未保护的 ESD 敏感器件时都必须接地;4） All sensitive parts without ESD protective covering or packaging must be operated on the ESD protected area.操作未保护的 ESD 敏感器件都必须在 EPA 内进行，离开 EPA 时必须有防静电包装;5） Requirements of all the ESD con
24、trol equipments need be routine audited with a compliance verification plan.所有的 ESD 控制设施要按符合性验证计划定期审核;6） All nonessential insulators (e.g. coffee cups, food wrappers and personal items) must be removed from the EPA.与生产无关的绝缘体（如咖啡杯子，食物封包和个人物品）都要从 EPA 中拿走;7） We try to pull vendor who provides the sensi
25、tive parts can establish and implement ESD control program with the standard.我们尽力推动静电放电敏感物件的供货商，能按标准要求建立和执行 ESD 控制方案。8. ESD TRAINING PLAN ESD 培训计划 Initial Training 初次培训：1） All the workers for the CMS who operate ESD sensitive parts must pass initial training, after the completion of training, the op
26、erators shall be tested.For operators pass the test; Operators may operate the ESD sensitive parts.伟易达 CMS 操作 ESD 敏感器件的所有员工都要经过初次 ESD 培训后并通过考试后才能操作 ESD 敏感器件。2） CMS QA training office in charge of ESD initial training and test operators, if operators pass the test, Training office shall issue “Certif
27、ied Card”.伟易达 CMS 的 QA 培训室负责员工的初次 ESD 培训和考试并记录考试成绩，通过者发给培训合格证。3） For operators failed the test, they must be re-train and re-test.没有通过考试的员工可再培训或学习后重新参加考试。Recurrent training 周期性培训:Vtech Communications Ltd.ESD Control ProgramRef No. 文件編號 ： ESD -001 Rev 版本： 0071） All the operators for CMS must attend t
28、he recurrent ESD training every during the 18 months，QA training office in charge of informing relate operators and attend it, After operators need be tested, the overall score is more than seventy, The operators are certified.伟易达 CMS 所有人员都要每 18 个月里参加周期性 ESD 培训，QA 培训室负责提前 15天通知有关部门和人员参加培训。通过考试且成绩达到
29、70 分后才算合格。2） For the operators failed the test, they must be re-train and re-test. If the operators arent certified, they cannot into the EPA and operate the ESDS parts.没有通过 ESD 考试的员工可以重新参加培训和考试，没有经过 ESD 培训合格的员工不能再进入 EPA 进行操作生产。B5 Relevant Document 相关文件 : 1. Human Resource Control Procedure 人力资源控制程序
30、（CSP-005 ）2. ESD Training Material 培訓教材(W5QA-O-009)B6 Relevant Document 相关文件 : 1. ESD Training Material 培訓教材(W6QA-O-0036)B7 Relevant Document 相关文件 : 1. ESD Training Material 培訓教材(W1QA-O-0036)9. ESD COMPLIANCE VERIFICATION PLAN ESD 符合性验证计划1） ESD responsible personnel in charge of routine audit and or
31、ganize ESD auditors who past ESD training to implement ESD audit according ISO9000 inernal audit procedures requirement;ESD 负责人负责定期审核，组织通过 ESD 培训的审核员执行 ESD 审核,根据ISO9000 内部审核程序的要求。2） ESD responsible personnel are responsible for planning and initiate the Audit Schedule base on the importance and stat
32、us of the audit scope.ESD 负责人负责根据审核范围的状况和重要性，策划制定“审核计划”。3） The internal audit should be conducted at least once per year.内审应每年至少执行一次。4） When there is important change in ESD management system of the Company, ESD responsible personnel can arrange additional internal audit for particular functional un
33、it if necessary.若公司之质量系统有重大更改时，ESD 负责人可按需要特别安排对个别部门或场所作针对性之内审。5） Auditor insures non-conforming item shall be sent to ESD responsible personnel and relate department manager, the corrective action request will be sent to the relevant department and the auditor shall monitoring the progress of the im
34、plementation of the corrective actions.Vtech Communications Ltd.ESD Control ProgramRef No. 文件編號 ： ESD -001 Rev 版本： 008内审员保证在审核中发现的不符合项及时报告给 ESD 负责人及部门经理并发出不符合纠正预防措施报告,跟踪纠正预防措施的落实情况。6） Compliance verification plan is below 审核验证具体计划如下：Compliance verification plan 验证计划之具体CMS B5 Compliance verification
35、planVtech Communications Ltd.ESD Control ProgramRef No. 文件編號 ： ESD -001 Rev 版本： 009B5 Relevant Document 相关文件 :1. ESD Implement Requirement (W5MSE-O-009)防静电措施总则2 ESD sytem Measure method (W5MSE-O-038)防静电系统的检测方法3. Wrist strap check Working Instruction (W5MSE-O-039)Check Technical Item检查技术项目Technical R
36、equirement技术要求Test Method 测试方法Verified Frequency验证频率Check Department检测部门Wrist strap system腕带系統30%Rh30%Rh30%Rh70 / Every day 每天Relevant Department 相关部门ESDS Item Packaging对静电放电敏感物品的包装ESDS Packaging requirements按静电放电敏感物品的包装要求/ 目视Relevant Department 相关部门Protective Material EOS/ESD S8.1 / / IQCVtech Comm
37、unications Ltd.ESD Control ProgramRef No. 文件編號 ： ESD -001 Rev 版本： 0012markingB7 Relevant Document 相关文件 :1. Internal Quality Audit 内部审核程序 CSP-0192. Wrist Strap Gage Measurement Working Instruction 防静电带测试仪维护保养规程 W1MSE-O-W-0303 Wrist Strap Check Working Instruction防静电手腕带检测程序 W1MSE-O-W-0274 Air Conditio
38、ner Operate and Maintain Working Instruction空调系统维护保养守则 W1MSE-O-W-0145. ESD Clothes management 防静电工衣管理规定 W1MSE-O-W-0406 Wrist strap and shoes Check Working Instruction测试防静电带与防静电鞋检测程序 W1MSE-O-W-02610. PROTECTED AREAS REQUIREMENT EPA 防静电保护区要求EPA definition EPA 防静电保护区的划分：1) Vtech CMS EPA area defined:（C
39、MS EPA 区域的定义）CMS ESD Protected Area，the area is acceptable for operating sensitive parts with electrostatic discharge or which the electrostatic discharge is a threatCMS 防静电保护区(ESD Protected Area)，静电放电敏感器件的静电放电或静电场危害控制在可接受的范围内的区域。2）CMS EPA Area based on below conditions:(CMS EPA 区需满足下列条件)a) The floo
40、r is ESD floor with less than 1X109ohm 地面是小于 1x109电阻的 ESD 地面；b) In this area,all the personel must wear ESD clothes and ESD hat;在这区域内，所有人员需穿 ESD 工衣和戴 ESD 工帽；c) In this area, all the personel must wear ESD slippers; 在这区域内，所有人员需穿 ESD 拖鞋；d) In this area, may provide to connect ESD wrist strap when ESDS
41、 is be operating;在这区域内，当敏感元器件在操作时是可能联接上 ESD 手腕带；e) Defined CMS EPA area have two signs with ESD line and ESD board,定义 EPA 区域需有 ESD 线和 ESD 标示牌B5 Relevant Document 相关文件 :EPA Erea layout drawing EPA 区布局图ESD Protected Area Requirement EPA 防静电保护区要求：1） Handling of ESDS parts, assemblies and equipment with
42、out ESD protective covering or packaging shall be performed in a Protected Area.应在 EPA 区域中处理没有防静电覆盖或包装的静电放电敏感零件,装置和设备.Vtech Communications Ltd.ESD Control ProgramRef No. 文件編號 ： ESD -001 Rev 版本： 00132） Caution signs indicating the existence of the Protected Area shall be posted and clearly visible to
43、 personnel prior to entry to the protected area.保护区域的警告标志应该张贴在工作人员进入保护区域的入口之前,并且能清晰可见.3） ESDS items shall be packaged in ESD protective packaging while not in a Protected Area.在非保护的区域,静电放电敏感物件应使用防护静电包装.4） Access to the Protected Area shall be limited to personnel who have completed appropriate ESD t
44、raining. Trained personnel shall escort untrained individuals while in a Protected Area.只有完成了适当的静电放电培训的人员,才能进入保护区域.在保护区域里,受过培训的人员应带领着未受过培训的人员.5） All nonessential insulators, such as those made of plastics and paper (e.g.coffee cups, food wrappers and personal items) must be removed from the workstat
45、ion.所有非必要的绝缘体,譬如那些塑料或纸制的必须从工作台取走.Protected Area Guidance EPA 保护区域的指导原则：1） All process essential insulators that exceed 2,000 volts should be kept at a minimum distance of 12 inches from ESDS items.所有必要的绝缘体,如果带有超出两千伏特/inch 的电场,应该与静电放电敏感物件保持至少十二英寸的距离.2） The accurate measurement of electrostatic fields
46、 requires that the person making the measurement is familiar with the operation of the measuring equipment. Most hand held meters require that the reading be taken at a fixed distance from the object.静电场的准确测量,要求该测量的操作人员必须熟悉测量器材的操作.多数测量仪表需要在与物体有一定距离下读取.B5 Relevant Document 相关文件 :1 EPA Essential Insul
47、ator Working Instruction （W5MSE-O-009）EPA 区必要绝缘体界定；B6 Relevant Document 相关文件 :1. EPA setting and management (W6MSE-O-W-020)EPA 区域设置与管理B7 Relevant Document 相关文件:1. EPA setting and management (W1MSE-O-W-039)EPA 区域的管理规定11. GROUNDING BONDING PLAN 接地计划Vtech Communications Ltd.ESD Control ProgramRef No. 文
48、件編號 ： ESD -001 Rev 版本： 00141) ESD system is connected with ground layout in CMS:工場防靜電系統工場防靜電系統生產工場地面電阻 兆欧表 R1000M 歐姆 MSE生產線,工作台,設備与主銅板 兆欧表 R1000M MSE主銅板與大地 阻抗表 R1歐 MSE烙鐵接地電阻 烙鐵測試儀 R20歐姆 MSE防靜電手帶之阻抗 HAKKO498 R35M 員工項目 儀器 范圍 職責主銅板生產線x2設備工作台靜電接地R=1M+/-10%R=1M+/-10%R1生產線x1生產線xX工作台工作台工作台R1工作台与生產線 兆欧表 R10
49、00M歐 MSER2R2R3R32) When all the equipments are connected with ground, grounding impedance is less than one ohm.所有设备都要求接地, 接地阻抗小于 1 欧姆.3) Grounding/Bonding Systems shall be used to ensure that ESDS items, personnel and any other conductors are at the same electrical potential.接地/连接系统被使用,保证静电放电敏感物件/工作人员和所有其他导电体处在同样的电位.4) The new working desk which is installed need be monitored.新安装的工作台在使用前要都要检测。B5 Relevant Document 相
