1、1,商务英语听力清华大学出版社,2,Unit 1 Business Travel,3,In this unit you will learn:,At the Airport Booking a Flight Ticket Understanding Airport Announcement Going through Customs Customs Declaration Claiming Baggage Meeting at the Airport,4,In this unit you will learn:,At the Hotel Making a Reservation Checkin
2、g-in Checking-out Hotel Service,5,Unit 1 Business Travel,公司慨况,Warm-up,Airport Announcements,Workshop,Traveling By AirAt the Hotel,Further Development,6,Warm-up,Airport Announcements Listen to some airport announcements and complete the following chart with the information you hear. Worksheet 1 Table
3、,7,Workshop,Traveling By Air A. Ticket Booking Answer the following questions according to the conversation you hear. What does Anne Jackson want to do? When did she plan to fly? Can she take Flight 802 on Monday? Why or why not? How much is the fare?,8,Workshop,Traveling By Air A. Ticket Booking De
4、cide whether the following statements are True (T) or False (F) according to the conversation you have just heard and correct the false ones. ( ) 1. Anne Jackson will take the 9:30 flight on Monday.( ) 2. The woman requires to put her on the waiting list for the 12th.( ) 3. She prefers economy class
5、.( ) 4. Her telephone number is 52638012.,9,Workshop,Traveling By Air B. On-board Announcement Choose the right pictures that best describe the on-board announcement you have just heard.Worksheet 2 Table,10,Workshop,Traveling By Air C. Going through the Customs Fill in the table according to the con
6、versation you have just heard.,11,Workshop,Traveling By Air D. Customs Declaration Circle all the gifts the traveler has taken along. gloves hat handbag clothing perfume Decide whether the following statements are True (T) or False (F) according to the conversation you have just heard.( ) 1. The tra
7、veler doesnt have to declare the perfume as it is for personal use. ( ) 2. The traveler will have to pay a tax of 25 pounds for the perfume. ( ) 3. The perfume is duty-free both from Britain and the country the traveler is arriving in.,12,Workshop,Traveling By Air E. Claiming Baggage Listen to the c
8、onversation and fill out the form. Worksheet 3 Form,13,Workshop,Traveling By Air F. Meeting at the Airport Listen to the conversation and match the following information by putting a proper letter in the parentheses accordingly. ( ) 1. PR Manager a. Lily Wang( ) 2. Sales Manager b. Robinson( ) 3. Tr
9、aveller c. Alex Li,14,Workshop,Traveling By Air F. Meeting at the Airport Choose the best answer to each of the questions you will hear. 1. a. It was very comfortable.b. The service was very good.c. It was delayed.2. a. Because of the heavy fog.b. Because of the heavy rain.c. Because of the heavy sn
10、ow.3. a. 6 hours non-stop.b. 16 hours, transferred in London.c. 16 hours non-stop.,15,Workshop,At the Airport A. Making Reservation Listen to the following conversation and fill in the form with the information you hear. Worksheet 4 Form,16,Workshop,At the Airport B. Checking in & Checking out Liste
11、n to the first part of the conversation. Fill out the form for check-in. Listen to the second part of the conversation. Fill out the form for check-out. Worksheet 5 Form,17,Workshop,At the Airport C. Room Service Decide whether the following statements are True (T) or False (F) according to the conv
12、ersation you have just heard. ( ) 1. The woman lives in Room 1118. ( ) 2. The laundry man will dry-clean the silk dress because it is soft. ( ) 3. The express service and same-day are not the only choices. ( ) 4. The woman chooses the express service for her laundry.,18,Workshop,At the Airport D. Ro
13、om Service Decide whether the following statements are True (T) or False (F) according to the conversation you have just heard. ( ) 1. If you take two pieces of baggage, youll have to pay the bellman at most one dollar. ( ) 2. Its unnecessary to go through the hotel switchboard when making long dist
14、ance calls. ( ) 3. Telephoning from a hotel room can be expensive as the hotel charges on top of phone rates.,19,Further Development,Listen to a short passage, and then fill in the missing words and phrases in the space provided. Before the foreign guests arrive, its necessary to book proper rooms f
15、or them. Rooms that are comfortable, (1) , and equipped with private bathrooms are highly (2) . When the foreign guests arrive, its good (3) to meet them (4) _ , or at least, to send someone to meet them at the airport. On the way to the hotel, topics (5) _ their flights, trips, as well as schedules
16、 are good (6)_ . Before meeting a foreign guest, (7) and to understand the visitors objectives and his desired itinerary. When receiving a foreign guest, it is polite for you to open the door and (8) _ _. Please use a little strength but not too tightly when shaking hands with the visitor. It is not appropriate to (9) _. On formal occasions, (10) _ .,20,Please Check Your Answers.,
