1、 Im so honored. I never expect there are so many people coming here to listen to my talk. And when I sitting there I feel so important. Thank you, thank you very much. Before my talk I would like to ask how many people here have used Alibaba services. Good, not many. Laughs. And how many of you here
2、 have never been to China? Never been, never been to China. Good, thank you very much.Well, 20 years ago I came to America. My first trip to America, to Seattle. Before that I learned so much about America, from my books, from my teachers, from my school, and my parents. And I think I know enough ab
3、out America. But when I came to America I thought totally wrong. America is not what I learned from the books. And in Seattle I found the Internet, and then I came back and tell my friends that Im going to open a company called Internet. I invited 24 of my friends, had a two-hour discussion. And fin
4、ally unintelligible 00:01:19 we had a vote. 23 of them against me. “Forget about it. Theres no such kind of network called Internet. Dont do it.” Theres only one person who said “Jack, I trust you. I dont know what that is, but if you want to try it, go ahead, try it. Because youre still young.” At
5、that time I was 30 years old.So I started my business, without knowing anything about computer, without knowing anything about business. I started my first company, my wife and I and a school mate. We borrowed start from US $1,000 we start the business. It was so difficult. I called myself like a bl
6、ind man riding on the back of blind tigers. Jumping around for the past 20 years I survive today. For the first three years life was really bad. I remember I tried to borrow US $3,000 from the banks. It took me three months asking any friends I know to borrow the money unintelligible 00:02:22.Still
7、failed, coz verybody said “Jack is telling a lie, because theres no such network called Internet in 1996.”So one day, later 1996, China was connected to the Internet. I invited ten media friends to my apartment. I want to tell them Im not telling a lie. There is a network called Internet. We waited
8、three hours and a half to see the first to download the first picture. And people said “Is that thing going to work?” And I say “Yeah, itll work, but not today. In ten years itll work.” But at least it proved that I was not telling a lie.I remember when we tried to help our small business to sell on
9、line. Nobody want to sell because nobody come to buy. So first week we have seven employees, we buy and sell ourselves. The second week somebody start to sell on a website. We buy everything they sell. We have two rooms full of things we bought for New Years, all garbage for the first two weeks. In
10、order to tell people that it works. It was not easy. Since 1995 to 1999 we failed. We go nowhere, our business, because nothing was ready. In 1999 I invited 18 friends of mine who came to my apartment. We decided to do it again. We call the name . And people say why Alibaba? We believe Internet is a
11、 treasure island which opens sesame for small business. And we used Alibaba because its easy to spell, easy to remember. And we want to focus on helping small business.Because at that time we see unintelligible 00:04:26 commerce with the American e-commerce they focus on helping on big companies, th
12、eyre focusing on helping big companies to save the cost. We believed China we dont have a lot of big companies, we have so many small business, and small business its so difficult for them to survive. If we can using Internet as a technology to help small business itll be fantastic. So we start to s
13、ay if America is good at helping big companies, just like America is good at making basketball we should play pingpong in China, we should help the small guys. And we should not helping small guys to save cost, because small business know how to save the cost, but small business should learn how to
14、make money. So our business is focusing helping small business to make money online.And we want to make the company last for 102 years. And people are curious why 102 years? Because Alibaba was born in 1999, last year we had last century we had one year, this century 100 years, next century one year
15、. 102 across three centuries. We give a clear goal to any employees. Dont say we are successful, no matter how much money we raised, no matter how much money we make, no matter how much we have achieved. Dont forget we want to live 102 years. Now, 16 years passed, we have another 86 years to go. Bec
16、ause in next 86 years, if any time we die were never successful. When I heard this club is 108 years old I was surprised and shocked. Theres so much we can learn from that.Well, today nobody believed that Alibaba could survive, because people say “You are free, youre tiny” and, you know, and especia
17、lly when we talk about when we IPOd people say “Ah, you are Alibaba, you are e-commerce. Youre like Amazon.” Because in American point of view Amazon probably is the only business model for e-commerce. But no, we are different. The difference between us and Amazon is that we do not buy and sell, but
18、 we help small business to buy and sell. We have 10 million small business on our site buy and sell every day. And we do not deliver our packages, although ourselves, though we have more than 2 million people help us to deliver over 30 million packages per day.We do not own warehouses, but we manage
19、 tens and thousands of warehouses for other small, medium sized delivery companies. And we do not own inventories, but we do have more than 350 million buyers. We have more than 120 million buyers coming to shop every day on our site. And also, we sell our revenue last our sales last year were US$ 3
20、90 billion. And this year, possibly, we are going to be bigger than Walmart globally. And Walmart manage that size of business have more than 2.3 million people; we grow from 18 people to today 34,000 people.And the difference between Amazon and us the other is Amazon is a shopping center. Because h
21、ere e-commerce is commerce, in China e-commerce is a lifestyle. Young people unintelligible 00:08:08, they using e-commerce to exchange ideas, they communicate, they build up the trust, they build up a record. Its just like Starbucks you never go to Starbucks to test how wonderful coffee is. Its a l
22、ifestyle. And this is how Internet e-commerce is changing China.And what we felt proud of is not how much things we sell. I said this year well be bigger than Walmart yes, we are proud. We know in five years we will sell US$ 1 trillion. This is my goal, which we think possibly we will make it. We ar
23、e proud of that but we are more proud because we create direct and indirect job, 14 million jobs for China. And weve created jobs in the countryside. We created a lot of jobs for women. Over 51 percent of the power sellers on the Internet are women.So we feel so proud of that. And people say okay, n
24、ow Alibaba did that. Whats your next? Whats your future cause you are everywhere. We, 80 percent of the buy and the sell online are created by our company. Our future is that we have to focus on globalizing our business. Its not only sell more things. We want to make, to globalize the infrastructure
25、 of eCommerce. Why Internet eCommerce grow so fast in China than in the USA? Because the infrastructure of commerce in China was too bad. Not like here. You have Click Motors. You have all the shops offline, Walmart, Kmart, everything everywhere. But in China we have nothing nowhere.So eCommerce in
26、the US is a dessert. Its complementary to the main business. But in China it becomes the main course. We created the infrastructure. So we think if we globalize our infrastructure the payment, the logistics center, the transparent platform all around the world. Helping the small business around the
27、world to sell everywhere. Help the global consumers to buy everywhere. Our vision is in ten years we will help two billion consumers in the world to shop online anywhere in the world. Youre shopping online with 72 hours youll receive the product. And anywhere in China you shop online, you will recei
28、ve the products within 24 hours. And we think our globalization is still focused on helping small business. And helping them to do business in the most efficient ways. And we think that we will help another ten million business on our eCommerce platform.We will empower them. Well give them the traff
29、ic. Well give them the payment system. Well give them the logistics system so they can do business anywhere easily and quickly. And we will help. We will have 40 percent of our business outside China. Today we only have two percent of our business outside China. So people keep on asking, now you are
30、 big. You raised that much money. Whats your play in America? People say well are you going to come? When are you going to come to invade America? When I going to compete with Amazon? When I going to compete with eBay? Well I would say we show great respect for eBay and Amazon. But I think the oppor
31、tunity and the, the strategy for us is helping small business in America go to China, sell their products to China.Today in China, the middle class for China is almost the same as the American population. And we think in ten years it will be more than half a billion Chinese people will be middle cla
32、ss. The demanding for middle class, the demanding for good products, good service was so powerful, so strong. And I think China today cannot afford the good products, good service to them. And then next is that China has been focused on exporting in the past 20 years. And I think next ten, ten-twent
33、y years China we should be focusing on importing. Chinese should learn to buy. Chinese should spend the money. Chinese should buy a lot of things from globally. And I think that American small business, American branded products you should use the Internet, go to China.Past 20 years big companies of
34、 America is already all over China. But its the great opportunity for using the eCommerce for small business to go to America. In the past years we have helped a lot of American farmers selling things to China. For example the Seattle cherries, you will never believe that the ambassador, the America
35、n ambassador to China, he came to us say, Jack can you help us to sell the cherries in Seattle. I say how can we sell cherries? The cherries still on the trees. And we started place order, 80,000 families booked the order. And when we got the order we ship, we pick up the cherries and ship to China
36、within 24 hours 80,000 families, 160 tons of cherries were sold. And last year we sold over 300 tons of cherries. And I dont know whats this year about.We also helped Alaska seafood. We helped Canada to sell the lobsters. The lobster we sold probably ten years they cannot sell. And we also have a lo
37、t of American branded companies using our site to sell. Costco the company, they sold 600 tons of nuts on our site for the first month. And for the first month theyre using Alibaba 6.5 million US dollars. So I think if we can help to sell lobsters, if we can help sell the cherries, why we cannot hel
38、p these small, medium size companies to China using our system? So this is what I want, and also I want to take one day for example November, November 11th, the Singles Day. We make that a shopping day. Last year for that day we sold 9.7 billion US dollars. And for the first minute shopping we have
39、24 million people rushed in for the first minute. And this year we guess the number was scary, so my purpose coming here that we need more American products to China.We have a hungry 100 million people coming to buy every day. So this is why we come here. We not come here to compete. We come here to
40、 bring the small business. My vision is that in ten, twenty years anywhere you buy anywhere, sell anywhere. Philippine people can buy salmon on Norway. Norway people can sell things to Argentina. Argentina can buy and sell to China. This is how the Internet is going to change. And lastly I want to s
41、ay we have changed the China. We feel proud of that, and we think that the change, the power of change is so powerful. The first revolution of technology we have the, the organization of business called a factory. And had our first World War because of the strength of the arms and muscles. The secon
42、d revolution energy, we have the organization called companies, and have the second World War.This time Internet. The data, and I think we have a new business called platform. And the third World War is going to happen. And this war is not between nations, this war we work together against the disea
43、se, the poverty, the climate change. And I believe this is our future. The human being, the nations shall unite together. Rely on the young people using not the guns, using computers, using the data to solve the human problem, solve the society problems. And this is what Im passionate about. Its not
44、 about the money, its about dreams. Its not only the technology change the world, its the dreams you believe that change the world. And we know the way, the way is not easy. As I was told in the past 20 years doing Internet business in China, today is difficult, and tomorrow is much more difficult. But the day after tomorrow is beautiful. Most people die tomorrow evening, if you dont work hard. Thank you very much.
