1、品管專用術語縮寫,International Standard Organization (ISO) 國際標準化組織 Occupational health and safety management system (OHSAS18001) 職業健康安全管理體系 Society Accountability (SA8000) 社會責任體系,Restrict of Hazardous Substance (RoHS) 有害物質限用標準 Society and Environment Responsibility (SER) 社会与环境责任 Electronic Industry Code of
2、Conduct (EICC) 电子行业行为准则 Quality System (QS) 品質系統 Quality System Assess (QSA) 品質系統稽核 Quality Process Assess (QPA) 制程品質稽核,Sub-Tier Supplier Management (STSM) 二階供應商稽核 Quality Assurance (QA) 品質保證 Quality Control (QC) 品質管制 Quality Engineer (QE) 品質工程 Incoming Quality Control (IQC) 進料品質管制 In Process Qualit
3、y Control (IPQC) 制程品質管制,Final Quality Control (FQC) 成品品質管制 Out-Going Quality Control (OQC) 出貨品質管制 Supplier Quality Engineer (SQE) 供應商品質工程 Joint Quality Engineer (JQE) 客戶品質工程 Process Quality Engineer (PQE) 制程品質工程 Total Quality Management (TQM) 全面品質管制,Quality Control Cycle (QCC) 品管圈 Quality Management
4、 Plan (QMP) 品質管制計劃 Process Management Plan (PMP) 制程管制計劃 Design Of Experiment (DOE) 實驗設計 Continuous Improvement Plan (CIP) 持續改善計劃 Business Process Improvement (BPI) 業務流程改進,New Project Introduction (NPI) 新產品導入 Project Management (PM) 專案管理 Six Sigma 6 Define Measure Analysis Improve Control (DMAIC) 定義
5、測量 分析 改善 管制 Main Black Belt (MBB) 主任黑帶 Black Belt (BB) 黑帶,Green belt (GB) 綠帶 Quality Function Deployment (QFD) 品質功能展開 Advanced Product Quality Plan (APQP) 產品先期品質計劃 Production Part Approval Procedure (PPAP) 生產件批準程序 Supplier Quality Record Card (SQRC) 供應商品質報告 Failure Model & Effect Analysis (FMEA) 潛在失
6、效模式及效應分析,Design Failure Model & Effect Analysis (DFMEA) 設計失效模式及效應分析 Process Failure Model & Effect Analysis (PFMEA) 制程失效模式及效應分析 Measurement System Analysis (MSA) 測量系統分析 Gage Reproductability & Repeatability (GR&R) 量具再現性與重復性 Statistical Process Control (SPC) 統計制程管制 Specification (SPEC) 規格,Tolerance (
7、T) 公差 Upper Specification Limit (USL) 規格上限 Lower Specification Limit (LSL) 規格下限 Upper Control Limit (UCL) 管控上限 Lower Control Limit (LCL) 管控下限 Capability Process index (CPK) 制程能力指數,X-R Chart 均值，全距管制圖 P Chart 不良率管制圖 Material Safety Data Sheet (MSDS) 物質安全資料表 Plan Do Check Action (PDCA) 計畫 執行 查核 處置 Stan
8、dard Inspection Procedure (SIP) 檢驗標準 Standard Operation Procedure (SOP) 作業標準,Work Instruction (WI) 作業指導書 Acceptable Quality Level (AQL) 允收水準 Accept (ACC) 允收 Reject (REJ) 拒收 Conditionally Accepted (CA) 有條件接收 Use As It (UAI) 特采,Seiri/Seiton/Seiso/Seikeetsu/Shitsuke/Safety /Saving (7S) 整理/整頓/清掃/清潔/素養/安
9、全/節約 Material Review Board (MRB) 材料復驗 Cost Of Poor Quality (COPQ) 不良品質成本 Defect Parts Per Million (DPPM) 百萬分之一(不良率) Critical Defect (CR) 嚴重缺點,Major Defect (MA) 主要缺點 Minor Defect (MI) 次要缺點 First/Final Article Inspection (FAI) 首/末件檢驗 Pre-production 試跑（PP) Mass Production 量產（MP） Work In Process (WIP) 半
10、成品成,Bill Of Material（BOM） 物料清單 Zero Defect (ZD) 零缺點 Incoming Failure Rate (IFR) 來料不良率 Lot Reject Rate (LRR) 批退率 Verified Line Reject Rate (VLRR) 上線批退率 Supplier Verified Line Reject Rate (SVLRR) 供應商上線批退率,Field Failure Rate (FFR) 客戶端不良率 Line Failure Rate (LFR) 上線不良率 Failure Analysis (FA) 不良分析 Closed L
11、oop Corrective Action (CCA) 閉環改善措施 Corrective Action (CA) 糾正措施 Corrective Action Report (CAR) 改善報告,Vedor Defect Correction Sheet (VDCS) 供應商來料異常改善單 Monthly Quality Review (MQR) 月度品質檢討 Quarterly Business Review (QBR) 季度業務狀況檢討 On-going Reliability Test (ORT) 信賴性測試 Design Validation Test (DVT) 設計驗證測試 Open Box Audit (OBA) 開箱檢驗,Return Material Authorization (RMA) 退貨許可 Approval Vendor List (AVL) 合格廠商清單 Vendor Managed Inventory (VMI) 供應商管理庫存,
