1、Introduction 序文This document is Ford Automotive Operations (FAOs) Materials Management System Assessment (MMSA). It is intended to allow an organization to assess their materials management systems conformance to FAOs Materials Management System Requirements (MS-9000).本文書、自動車事業部門（FAOs）材料管理評価（MMSA）。
2、、自社材料管理FAO材料管理要求条件（MS-9000 ）合致、組織評価目的。FAOs goal in offering the Materials Management System Assessment (MMSA) is to promote the development of fundamental materials management systems that provide for outstanding delivery performance, exceptional customer satisfaction and continuous improvement. FAO
3、s intent is to establish a high standard for materials management systems, in line with our goal of being the worlds leading automotive company. In order for FAO to achieve its goals, it is vital that our supplier partners reach for similarly high standards.材料管理評価（MMSA）提供FAO 目的、卓越納入実績、桁外顧客満足及改善提供基本的
4、材料管理開発推進。 FAO目標、世界自動車会社当社目標従、材料管理高基準確立。 FAO目標達成、当社納入業者同様高基準達不可欠。Ford Automotive Operations created the MMSA in order to accomplish several objectives:自動車、目標達成、MMSA作成。： Assist FAO facilities and the FAO supply base by providing a summary of the essential elements of a robust materials management syst
5、em. 確固材料管理本質的要素大要提供、FAO施設及FAO補給基地支援。 Allow Ford and supplier manufacturing, vehicle assembly and warehousing facilities to self-assess their materials management systems against a recognized standard. 公認基準従、納入業者製造部門、車両部門、倉庫施設、自社材料管理自己評価。 Provide a method for assessing the materials management capabi
6、lities of potential new facilities prior to sourcing. 調達前可能性有新規施設材料管理能力評価方法提供。 Serve as a basis for recognizing Ford and supplier facilities with exceptional materials management systems AND exceptional Delivery performance ratings, through Fords Q1 and TQE awards. Q1 及TQE表彰通、卓越材料管理及桁外納入実績格付、納入業者施設認
7、知根拠。The MMSA is designed to be fully compatible with the Ford/GM/Chrysler Quality System Assessment (QSA), which is used by FAO and supplier facilities to assess their quality systems. FAO believes that robust and capable materials management systems are critical to total quality and customer satisf
8、action, and therefore offer this assessment which goes beyond traditional product quality systems to focus on the complementing materials system. It is intended that this assessment be used in conjunction with, not in lieu of, the QSA. MMSA、/ /品質評価（QSA）完全合致作成、FOA納入業者施設、自社品質評価使。 FOA、強固有能材料管理全体的品質及顧客満
9、足度重要考、材料補完中心伝統的製品品質、本評価方法提供。 本評価方法、QSA代用、QSA 併使用。For all new facility MMSA self-assessment must be implemented and on-going improvement assessment is also requested for current suppliers to self assess every year in August. 80 points and no less than 1 point for each question are minimum requirement
10、. Assessment and Implement Plan of Improvement need to be presented to CAFs MP&L for review if on site assessment is necessary. 全新規施設、MMSA自己評価実施、現行納入業者、継続的改善評価毎年8月自己評価。 80点及各質問点以上最低条件。 現地評価必要場合、CAF MP&L改善評価実施計画提示。The MMSA is an important element in Fords Reward and Recognition Award programs. Both t
11、he Q1 Award for Excellence and the Total Quality Excellence (TQE) Award, Fords highest award, require assessments using the MMSA. A summary of the Q1 and TQE award programs, their requirements and how the MMSA fits into the total award program, can be found in the program manuals for each, available
12、 from Ford Motor Quality Publications. To reach Q1 Reward facility must pass MMSA and achieve 100 points plus each single question no less than 2 points. MMSA、表彰及認証重要。 最優秀賞、 Q1卓越性表彰全体品質卓越性（TQE ）表彰両方、MMSA使評価必要。 Q1TQE表彰概要、要求条件及MMSA全体表彰適合、自動車品質出版部入手可能、述。 Q1表彰施設到達、MMSA合格、100点及各質問二点以上達成。Applicability and
13、 Scope 適用性適用範囲Applicability 適用性:This assessment may be applied to 本評価、下記適用: FAO and supplier facilities supplying production or service parts to FAO. FAO生産品及納入FOA及納入業者施設 warehouses which store or handle product destined for FAO. FAO仕向地製品保管及運搬倉庫。 FAO and affiliate vehicle assembly facilities which pr
14、oduce vehicles for sale in an FAO sales channel. FAO営業販売用車両生産FAO及関連車両工場。Scope 適用範囲 :The scope of this assessment is intended to apply at the facility level, for each such facility. Where a supplier has multiple facilities involved in providing product to Ford, such as a facility which produces produ
15、cts and ships them to a warehouse, which in turn ships them to Ford, BOTH facilities must comply with the MS-9000 requirements, and both should self-assess to the MMSA separately.本評価適用範囲、上記各施設、施設適用目的。 納入業者、製品生産、倉庫出荷施設、製品提供上関係複数施設有場合、全施設MS-9000要求条件従、MMSA従個別自己評価。Table of ContentsIntroduction 1Applicab
16、ility and Scope 1Table of Contents 2Scoring Guidelines 3Assessment Questions4.1 Management Responsibility 44.2 Materials Management System 54.3 Contract Review / Customer Interface 54.4 Scheduling System 64.5 Document Control 74.6 Purchasing / Subcontractor Management 74.8 Product Identification and
17、 Trace ability 84.9 Shipping 84.10 Manufacturing Flexibility / Inventory Management 94.11 Inspection, Measurement and Test 104.14 Corrective and Preventative Action 104.15.1 Handling 114.15.2 Storage and Preservation 114.15.3 Packaging 114.15.4 Delivery 124.16 Control of Material Records 124.17 Inte
18、rnal Materials Audits 134.18 Training 134.20 Statistical Techniques 13MMSA Scoring Summary Sheet 14Appendix A - Glossary 16Scoring Guidelines 採点Scoring Each Individual Question 各個別質問採点:Assessment involves the review of procedures and implementation of each requirement, using the questions set forth
19、in this document as a guide. The scoring system for this assessment is based on that of the Ford/GM/Chrysler Quality System Assessment (QSA). The words “shall“, “will“ and “must“ in the standard (MS-9000) indicate mandatory requirements. The word “should“ indicates a preferred approach. Organization
20、s choosing other approaches must demonstrate that their approach meets the intent of the standard in order to score full points on this assessment. 評価、本文書述質問使、手順検証各要求条件実施含。 本評価採点、/GM/品質評価（QSA）採点。 規格（MS-9000）内“shall”（）、“will ”（）及“must”（）言葉、必須条件示。 “should”（）、好手法示。 組織他手法選場合、本評価法満点取、手法規格意図満足実証。Questions
21、 may be scored “NA“ only if that particular function does not apply to the assessed organization. The rationale for each question scored “NA“ must be presented to a Q1 or TQE verification team during verification. The thought process for scoring each question not scored “NA“ is detailed below and on
22、 the process flow on the facing page:質問、特定機能評価組織適用場合、“NA”記載良。 “NA”記載各質問論理的根拠、Q1 TQE検証、検証中提出。 “NA”記載各質問採点思考過程、下記詳述、次過程図通。ASSESSMENT 評価 QUESTION SCORE質問採点The requirement is not met at all, or there are major inconsistencies in implementation 要求条件満足、実施大不一致点。OThe requirement is met, but there are minor
23、inconsistencies in implementation要求条件満足、実施上、小不一致点。MThe requirement is met and effectively implemented 要求条件満足、効率的実施。CThe requirement is met, effectively implemented, and shows improvement over the past 12 months that is meaningful to the customer 要求条件満足、効率的実施、顧客重要過去 12月渡改善示。CIFurther definition of te
24、rms utilized in scoring can be found in the glossary (Appendix A).採点使用用語詳細定義、用語集（付録A）参照。Overall Scoring for Each Element 各項目全体的採点:Each of the elements (e.g.: 4.1 - Management Responsibility) is then given an overall score from 0 to 3 points, based on the scores for each individual question in that e
25、lement. The process for scoring each element where all of the questions are not scored “NA“ is detailed below and on the process flow on the facing page:各項目（例：4.1-経営責任）、各項目各個別質問得点、通算03点。 全質問NA記載各項目採点過程、以下詳述、次図通。INDIVIDUAL QUESTION SCORES 個別質問採点 ELEMENT POINTS項目得点One (or more) question with a result
26、of 0, or 4 or more questions with a result of M O 結果質問一（以上） M結果質問 4以上0One to three questions with a result of M M結果質問13 1No 0, M or CI results O 無、M Cl結果 2No 0 or M results and one (or more) CI result O M結果無、及一（以上） Cl結果3Overall Assessment Score and Result 全体評価採点結果:The overall score on this assessmen
27、t is calculated by taking the average score per element scored other than “NA“ and multiplying the result by 50. This yields a score range of from 0 to 150 points.本評価全体得点、NA以外項目毎平均得点結果50掛計算。 、0150点得点範囲得。An overall evaluation of “PASS“ will be given when the overall score equals or exceeds 100 points
28、, with no element scored less than 2. An “OPEN“ status may be given when no more than one major nonconformity and/or multiple minor nonconformities exist. This can be converted to a “PASS“ within 90 days, or an otherwise agreed time frame, with the acceptance of satisfactory evidence of conformity.
29、This may include on-site verification at the discretion of the assessing activity. An overall evaluation of “FAIL“ will be given if more than one major nonconformity is identified, or for a lack of nonconformity resolution within a specified time frame. “合格”全体評価、2 未満項目無、項目全体得点 100点以上場合与。 “OPEN”（未決）格
30、付、主要不一致及/ 複数小不一致場合、与。 、90日以内別途合意期限内適合十分証拠受入、“合格”変更。 、評価活動任意、現地検証含。 複数重大不適合見場合、指定時間枠内不適合対策採場合、“不合格 ”全体評価与。 Assessment Questions 評価質問Management Responsibility 経営責任 Element 4.1Question 質問 Assessor Notes評価者注記Result結果1. Does the facilitys management structure recognize the importance of and place appropr
31、iate emphasis on the Material Planning and Logistics function? 施設経営組織、材料計画及物流機能、重要性認識且適切重視？2. Are there clearly defined job descriptions for all personnel involved in the Material Planning and Logistics function? 材料計画及物流機能関係全担当者用明確規定職務記述書？3. Is an up-to-date listing of contact personnel, including s
32、enior management, with day and night numbers, provided to the customer or maintained in the customers system? Does the contact information cover the entire operating time of the customer? 日中及夜間連絡先（電話番号）付上級管理職含担当者最新、顧客提供、顧客保管？ 連絡先情報、顧客全体稼動時間？4. Does the Materials organization formally participate in,
33、 and sign off during the organizations Advanced Product Quality Planning process? 材料部門、通常、社内先行製品品質計画過程（APQP）参加、承認？5. Is the science of ergonomics used to assure efficient employee operations in the materials management area? 材料管理場所、効率的従業員作業保証、人間工学使用？6. Are key materials measurable defined and tracke
34、d? Are they reviewed by senior management on a routine basis? Have these measurable been correlated with customer expectations? Are the most important measurable part of the facilitys Quality Operating System (QOS)? 測定可能主要材料明確、追跡？ 、日常業務上級管理職検証？ 測定可能、顧客期待内容合致？ 測定可能最重要、施設品質作業（QOS）一部？7. Does the genera
35、l level of housekeeping in the facility send a strong positive message to the workforce regarding managements commitment to a quality work environment? Is there an efficient trash removal system to support this goal? 施設内一般的清掃業務、質良作業環境対経営陣点、作業者強力前向送？ 本目標支援効果的排除？Assessment Questions Materials Manageme
36、nt System 材料管理 Element 4.2QuestionAssessor NotesResult1. Is there a documented materials management system for the facility? Does the facility have a Materials Management manual that clearly articulates the Materials Management policy of the facility? 施設用文書化材料管理？ 施設、施設内材料管理方針明確規定材料管理持？2. Does the fa
37、cility have documented procedures consistent with the requirements of the MS-9000? Are these procedures effectively implemented? 施設、MS-9000 要求条件合致手順文書化？ 手順効率的実施？3. Does the supplier have a material flow layout diagram for the facility? Does the facility design optimize the flow of material through t
38、he operation? Have actions been taken to improve facility layout for material flow? 納入業者、施設材料図持？ 施設設計、業務通材料最適化？ 材料施設改善活動行？Contract Review / Customer Interface 契約見直/顧客窓口 Element 4.3QuestionAssessor NotesResult1. Are potential problems, including requirements, which may not be met, communicated to the
39、 customer as soon as they are identified at the suppliers location? Does the facility immediately notify the customer regarding any requirements data, which appears to be erroneous? 要求条件含、満足潜在的問題、納入業者施設明顧客情報伝達？ 施設、間違明条件関、迅速顧客連絡？2. Is there disposal or rework of tooling for past model or inactive parts without proper authorization by all affected customers? 影響受顧客事前承認無、過去使用部品関、金型（tooling）廃棄手直？3. Are interactive inventory management systems, such as Direct Data Link (DDL), utilized where available from the customer? 顧客利用可能場合、直接（DDL）双方向在庫管理使用？4. (Where interactive inventory systems are in u
