1、,ENGLISH FOR CAREERS,旅游英语,Unit 3,Check-in at the hotel,Warming-up,Reading A,Listening,Speaking,4,1,2,3,Reading B,5,Writing,6,Project,7,Vocabulary and Structure,8,Self-evaluation,Grammar,10,9,Warming-up,Task 1,Task 2,Warming-up,A. 假日酒店 B. 香格里拉大酒店 C. 希尔顿酒店 D. 梅里亚酒店 E. 沙威饭店 F. 里兹卡尔顿酒店,Task 1,Key,Readin
2、g A,Text,Task 1,Task 2,Task 3,Task 4,Background Information,Background InformationSustainable travel is now in the first stages of yet another revolutionmoving from eco-friendly greenhotels to completely carbon-neutral hotels. Hotels have long been cashing in eco-friendliness, touring things from en
3、ergy-efficient light bulbs to dual-flush toilets. Some of them really do care, and go out of their way to get LEED certification. But that still leaves at least some impact on the environment every time you stay at a hotel. The time has now come for every hotel to start offering a completely carbon
4、neutral experience.,Reading A,Task 1,Steps: Get Ss to go through the directions. Circulate in the classroom to offer help if necessary and write useful words on the board. Do a whole-class feedback, and get one or two Ss to give a brief report.,Objective: Ss get to know the characteristic of a carbo
5、n-neutral hotel. Time: 10 minutes,Suggested Answers,Every part of a carbon-neutral hotel is devoted to recycling or saving energy. Whether you are sleeping, eating or drinking, you are paying attention to environmental protection.,Reading A,Task 1,URBN Hotel Shanghai is Chinas first carbonneutral ho
6、tel. It opened in spring 2008. It is located in the city center, close to shops, restaurants, colonial lane houses and Shanghais famous French concession area. The hotel is developed from the shell of an old post office. The owners aim to operate it as an innovative, stylish hotel, combining locally
7、 sourced and recycled materials with modern design. The materials used are part of the local environmenthardwoods and bricks from old Shanghai houses.,URBN Hotel Shanghai,翻译,声音,By doing so, the energy and materials used in the reconstruction have been minimized. URBN is in partnership with Climate B
8、ridge, an international company offering eco-friendly solutions and “green” energy development projects for companies to reduce greenhouse gas emissions. URBN has committed itself to reducing all carbon emissions related to its operation by investing in emission reduction projects to achieve the goa
9、l of “zero emissions”.,URBN Hotel Shanghai,翻译,声音,When the hotel first opened, the owners signed an agreement with Carbon Green, a carbon trading company, to work together in making URBN Chinas first carbon-neutral hotel. Carbon Green helps the hotel calculate its yearly carbon footprint and f ind su
10、itable environmental protection projects. Besides, the hotel has also installed things like a water-based air conditioning system, heat recovery ventilators and roof insulation to maximize its energy efficiency and reduce the hotels carbon footprint.,URBN Hotel Shanghai,翻译,声音,Of course, as well as U
11、RBN being an ecofriendly hotel, the welfare and satisfaction of the guests are not ignored. The hotel offers unique free services such as basic Mandarin lessons, Chinese cooking classes, bike tours and other similar experiences. The hotel also offers uniquely designed rooms. The rooms are all extra
12、large, with huge beds and a super-comfortable seating area suitable for entertaining small groups of guests or watching a DVD on the flat screen TV.,URBN Hotel Shanghai,翻译,声音,上海雅悦酒店上海雅悦酒店是中国首家碳中性酒店，于2008年春季开业。酒店位于城市中心，毗邻店铺、餐馆、殖民屋巷和著名的旧上海法租界区。这家酒店是在一家旧邮局的框架上改造起来的。经营者利用当地可回收材料，结合现代设计，力图把它建成一个新颖、时尚的酒店。
13、他们使用的部分材料取自当地上海老房屋的硬木和砖瓦，这样可使重建中使用的能源和材料最少化。该酒店与环保桥一家为其他公司提供生态友好解决方案和“绿色”能源开发项目的公司合作，以减少温室气体排放。雅悦酒店一直致力于通过投资减排项目减少酒店在运营过程中所有的碳排放，以实现“零排放”的目标。,酒店开业之初，经营者就与一家叫碳绿的碳交易公司达成协议，共同努力将雅悦酒店打造成中国首家碳中性酒店。碳绿公司帮助酒店计算其每年的碳消耗并寻找合适的环保方案。此外，酒店还安装了水循环空调系统、热回收换气机、屋顶隔热装置等设备，从而使能源效率最大化并减少酒店的碳排放。当然，作为一家生态友好型酒店，雅悦酒店也没有忽视客人
14、的舒适度和满意度。酒店提供诸如基础普通话课程、中式烹饪班、自行车旅游等独特的免费服务。酒店还有设计独特的客房，所有的房间都为超大型，配有大床和一个超舒适的休闲区，可供小群客人娱乐或通过纯平电视观看DVD。,Reading A,Objective: Ss scan the passage to find supporting details for main ideas. Time: 10 minutes,Task 2,Steps: Clarify the assignment for Ss. Ss work in pairs. Ss compare their work with others
15、. Check the answers by getting individual Ss to read the answers aloud. Provide the points Ss have missed.,Key,Reading A,Reading A,Objective: Ss skim the passage for specific information. Time: 5 minutesSteps: Ss work individually. Check the answers with the whole class by getting individual Ss to c
16、orrect the false statementKey 1. T 2. T 3. T 4. F 5. F,Task 3,Reading A,Objective: Ss get more information on eco-friendly hotel. Time: 10 minutes Steps: Go through the directions with the whole class. Ss work in small groups to explore this topic. Circulate in the classroom while Ss are discussing
17、and write useful words on the board. Ss write a brief report or make an oral presentation to the class. Make comments. (open),Task 4,Task 2,Task 3,Task 4,Task 5,Task 1,Listening,Task 1,Objective: Ss can accurately write down the missing information in the conversation. Time: 10 minutes,Key 1. 20 sin
18、gle rooms 2. check in 3. receptionist 4. porter 5. delivered,声音,Listening,Task 1 Script,Wang Min: Mr. White, can we confirm the rooms, please? Weve booked 20 single rooms according to the name list you sent us. Is that right? Mr. White: Yes, thats right. Wang Min: Then, lets go to the desk to check
19、in. . Mr. White, the receptionist would like to see the group visa, please. Mr. White: Certainly, here you are. Wang Min: Thanks. Here are the registration cards. Could you ask the members of the group to fill them in? Mr. White: Sure! Wang Min: Here are the keys and the list of room numbers. Mr. Wh
20、ite: Thanks. But what about the luggage? Wang Min: Thats taken care of. The porter will take the luggage up to the rooms immediately. Just ask the guests to identify which is their luggage and it will be delivered to the correct rooms. Mr. White: Thank you very much. Wang Min: My pleasure.,Listening
21、,Task 2,Objective: Ss can understand specific information and make correct choices for relevant questions. Time: 10 minutes,Key 1. C 2. B 3. B 4. C,声音,Listening,Mr. Green: Excuse me, Ms. Wang, would you please tell the porter to take my luggage up to my room? I cant do it by myself. Wang Min: Certai
22、nly. Is that all yours? Mr. Green: Yes, three pieces. Wang Min: May I know your room number, please? Mr. Green: Room 3102, on the 16th floor. Wang Min: OK, Ill contact the porter. Please take this elevator to the 16th floor. Your room is on the right when you exit the elevator. The porter will bring
23、 your luggage up in just a few minutes. Mr. Green: Thank you very much! Wang Min: Youre welcome.,Task 2 Script,Script Mr. White: Ms. Wang, can you spare me a minute? Wang Min: Sure. What can I do for you? Mr. White: All our tourists have gone to their rooms for a rest except Mr. Black. He asked if h
24、e could change to a better room with a computer. Wang Min: May I ask why? Mr. White: Oh, he wants to chat online with his daughter for a while before sleeping. Wang Min: OK. I will talk to the receptionist to see if there is an empty room with a computer. But Mr. Black has to pay for the extra expen
25、se, Im afraid. Mr. White: No problem. Mr. Black has already said he agrees to pay the extra money. Wang Min: OK, I will try to persuade the receptionist to give a discount. Mr. White: That would be better! Thank you so much!,Listening,Task 3,Objective: Ss can understand specific information and deci
26、de whether the given statements are true or false. Time: 10 minutes,Key 1. F 2. F 3. F 4. F 5. F,声音,Listening,Task 4,Objective: Ss can find specific information from listening to answer the given questions. Time: 10 minutes,声音,Listening,Task 4 Script,Wang Min: And the room numbers are from 3102 to 3
27、121, right? Mr. White: Yes, thats right. Wang Min: OK, Ill contact the operator. Will you inform the tourists? Mr. White: I will. Wang Min: Could you also tell the tourists well gather in the lobby by the main door at 6:45 am? Our bus will be there for us. Well have breakfast in a restaurant at the
28、foot of the mountain. Mr. White: Thats fine. Ill tell the tourists. Thank you!,Wang Min: Mr. White, according to the itinerary, we will go to visit Mount Tai tomorrow morning. Do you think we need morning calls for everyone? Mr. White: Yes, I think so. Wang Min: What time? Mr. White: Im not sure. Yo
29、ure familiar with the situation here. I think you had better decide. Wang Min: What do you think about getting up at 6:00 am? Were quite far away from the mountain. If we get up early, we can avoid getting stuck in the rush hour traffic. Mr. White: Good idea.,Listening,Task 5,Objective: Ss can recor
30、d specific information in the conversation. Time: 10 minutes,Key 1. the itinerary 2. four 3. Summer Palace 4. two 5. the Bund,声音,Listening,Task 5 Script,Mr. White: Thank you. Then, we stay in Xian for two days, visiting the Terracotta Warriors and Big Wild Goose Pagoda. Then go to Shanghai by air an
31、d stay for two days, visiting the Shanghai World Expo and the Bund. OK, that all seems as it should be. Wang Min: Great.,Script Wang Min: Good morning, Mr. White. Did you sleep well last night? Mr. White: Yes, thank you. How about you? Wang Min: Very well! Mr. White: Have you got the itinerary you p
32、repared for our group? Wang Min: Yes, I have. Heres a copy of the itinerary. Please read it to see if any changes are needed. Mr. White: (Reading the itinerary) Yes, we stay in Beijing for four days, visiting the Forbidden City, the Birds Nest, the Water Cube, the Summer Palace. Wang Min: A visit to
33、 the hutongs in Beijing has also been arranged at your request.,Task 2,Task 3,Task 4,Task 1,Speaking,Task 1,Objective: Ss know how to help tourists check in at a hotel. Time: 15 minutes,Steps: Ss read Speaking Task 1 Ss choose the roles. Ss make a conversation. Ss role-play the conversation in class
34、.,Sample Tour guide: Now we have reached the hotel. Please show your passport and I will help you check in. Tourist: Oh, I cant find my passport. Tour guide: Could you check your handbag again? Tourist: Ive checked it three times, but still cant find it. Tour guide: Dont worry. Have you checked the
35、suitcase? Tourist: No, let me check it. Oh, its here. Im so careless. Tour guide: It doesnt matter. We can check in now. Please be careful with your passport. Tourist: Thank you very much!,Speaking,Speaking,Task 2,Objective: Ss know how to help tourists solve problems at the hotel. Time: 15 minutes,
36、Steps: Ss read Speaking Task 2 Ss choose the roles. Ss make a conversation. Ss role-play the conversation in class.,Sample Tourist: My room is too dirty. Ill change to a clean one. Tour guide: Could I ask the waiter to clean it? Then you still live in this room. Tourist: No, I really cant stand it.
37、I want to change the room. Tour guide: OK, Ill ask if there is an empty room. (Several minutes later) Tour guide: Sorry, there is no empty room. Could you live in my room? I didnt move anything. If you think my room is clean, I can change the room with you. Tourist: OK. (Several minutes later) It is
38、 clean. I can live in this room. Thank you. Tour guide: You are welcome.,Speaking,Speaking,Task 3,Objective: Ss know how to deal with the plan changes. Time: 15 minutes,Steps: Ss read Speaking Task 3 Ss choose the roles. Ss make a conversation. Ss role-play the conversation in class.,Sample Tour gui
39、de: Mike, we have made a reservation for 10 double rooms, is it OK? Tour leader: Well, Im afraid we have to make some changes. I need a connecting room for a family of four. Tour guide: Sorry, there is no this kind of room in the hotel. How about the suite instead? Tour leader: What about the rate?
40、Tour guide: Its the same as the two rooms. Tour leader: OK. Besides, we want you to change the morning call time from 6:00 to 6:30. Because we are so tired, we dont want to get up so early.,Speaking,Tour guide: OK, no problem. Ill confirm it. Your rooms are on the fourth floor, altogether eight twin
41、 rooms and one suite. You will get a morning call at 6:30 tomorrow morning. Tour leader: Right. Thank you very much. Tour guide: You are welcome. One more thing, because the itinerary on the first day is quite full, could we move the visit to the city history museum to the second day? Tour leader: O
42、K, its up to you.,Speaking,Speaking,Task 4,Objective: Ss know how to help tourists check in at a hotel. Time: 15 minutes,Steps: Ss read Speaking Task 4 Ss choose the roles. Ss make a conversation. Ss role-play the conversation in class.,Sample Tour leader: Shall we start discussing tour itinerary of
43、 tomorrow morning? Local guide: Certainly. Tomorrow morning we will have breakfast at 6:50 am. The dining hall is on the second floor. Tour leader: OK. When shall we get together? Local guide: Ill wait for you in the lobby at 7:30 am. Tour leader: Whats the definite route? Local guide: We will go to
44、 the Tiananmen Square first, and about one hour later well go to the Forbidden City. After visiting it for two hours, we will go to the Qianmen Street. Well come back at 11:30 at noon. And well have lunch at 12:00 am. Tour leader: OK. See you tomorrow.,Speaking,Task 1,Task 2,Text,Reading B,Task 3,Ho
45、tel Reservation LetterDear Sir/Madam, We would like to book ten double rooms and three single rooms for 23 American tourists for two nights. This tour group will arrive on January 1 at approximately 3:00 pm. Departure will be on January 3 at 9:00 am. Please arrange five quiet double rooms far away f
46、rom any entertainment facilities as there are some elderly tourists in the group. We are enclosing a copy of the tourists name list with their details. We understand that the room rates are 300 yuan for a double room and 270 yuan for a single room per night, including taxes and buffet breakfast. Wel
47、l pay the hotel bill by credit card when the group checks out. Thank you for your prompt attention and we look forward to receiving a letter confirming our reservation.Yours sincerely,John Smith,Reading B,酒店预订函 尊敬的先生/女士： 我们想为23位美国游客预订10个双人间和3个单人间，共计两晚。该旅游团将于1月1日下午3点左右抵达，1月3日上午9点离开。由于团里有一些老年游客，因此请为他们
48、安排5个远离任何娱乐设施的安静的双人房。现随信附上游客名单和他们的详细资料。 我们知道双人间的房费是每晚300元，单人间的房费是每晚270元，其中包括税和自助早餐，我们会在退房时用信用卡与酒店结账。 请从速办理，期盼早日收到贵方确认函。 此致 敬礼 约翰 史密斯,Reading B,Task 1,Objective: Ss scan the passage to find aspects mentioned in it. Time: 5 minutes,Steps: Ss read Reading B Task 1. Ss tick off the aspects mentioned in R
49、eading B. Check the answers with the whole class. Key 3 4 6 7 8,Reading B,Task 2,Objective: Ss know some useful terms needed to understand the passage. Time: 5 minutes,Steps: Ss read Reading B Task 2. Ss work individually and then compare answers with others. Check the answers with the whole class. Key 1. j 2. i 3. f 4. e 5. g 6. b 7. c 8. a 9. d 10. h,Reading B,Task 3,Objective: Ss can correctly understand a passage and translate it into Chinese. Time: 30 minutes,
