1、民航乘务英语,综合教程,Translate the following sentences into English,1空中乘务员与乘客进行面对面的交往。（ make contact with） 2乘客对航空公司的看法基于乘务员的言谈、举止和服务标准。（ base on） 3除了对身体有严格的要求外，乘务员应在工作中具有必需的基本素质。（ as well as） 4他们必须为乘客提供礼貌而高效的服务。 5空中乘务员必须熟悉与飞行有关的信息。（ acquaint.with）1. Cabin attendants make face-to-face contact with passengers.
2、 2. Passengers opinion of an airline is based on their speech, behavior and service standard. 3. Cabin attendants should possess essential qualificaitons for their work, as well as rigid physical requirements. 4. They must provide a courteous and efficient service to the passengers. 5. Cabin attenda
3、nts must be acquainted with information about the flight.,6为避免误解，他们要用简单词语而不是航空系统用的行话。（ instead of） 7空中乘务员必须对乘客的实际需要做出反应。（ respone to） 8在紧急情况下他们起着重要的作用。（ play a role in） 9乘务员必须履行指定的职责。（ perforn） 10人们期望乘务员能讲几种语言。（ expect）6. They ought to use simple words instead of airline jargon to avoid misunderstan
4、ding. 7. Cabin attendants must respond to the actual needs of passengers. 8. They play an important role in an emergency. 9. A cabin attendant must perform her own assigned duties. 10. The cabin attendants are expected to speak several languages.,1广播词给乘客提供最新的飞行信息。（ provide.with) 2飞机即将起飞时，提醒乘客系好安全带。（
5、 remind） 3乘务员在指定的时间给乘客读广播词。（ specified） 4当飞机正飞越在名胜景点上空时，乘务员告知乘客。（ advise） 5由于天气不好，飞机将在备降机场降落。（ due to）1. Announcements provide the passengers with updated information about the flight. 2. When take-off is inminent, passengers are reminded to fasten their seat belts. 3. Cabin attendants read announce
6、ments to passengers at specified times. 4. Passengers are advised when the plane is flying over the scenic spots. 5. The airplane is going to land at an alternate airport due to unfavorable weather conditions.,6为防发生火灾，请迅速离开飞机。（ in case of） 7通告包括预计到达时间，当地的时间和天气状况。 8乘务员向乘客简单介绍飞机即将到达的机场和城市。（ approach）
7、9由于等待飞行许可，飞机推迟起飞。 10飞机现在有些颠簸，请您回原位坐好，系好安全带。（ meet with）6. Leave the aircraft quickly in case of fire. 7. The announcement contains estimated time of arrival, local time and weather conditons. 8. Cabin attendants give the pssengers a brief introduction to the airport and the city the airplane is appr
8、oaching. 9. The departure is delayed due to waiting for departure clearance. 10. The airplane has met with some turbulence. Please return to your seat and fasten your seat belt.,1. 在椅背的袋子中你可以找到安全手册和杂志。 2. 照明灯在头顶上，照明方向可以调整。它可以用来阅读，由于灯光集中，不影响别人。 3. 你可以根据需求调整通风口。 4. 为了安全起见，餐桌在降落前应折叠收起。 5. 如果需要帮助，可以按按钮求
9、助。1.You may find the safety instructions leaflet and some magazines in the seat-pocket. 2. The light is over your head, with adjustable directions. It may be used for reading. Since the lighted is concentrated, it will not interfere with other passengers. 3. You may adjust the air blower (nozzle) in
10、 accordance with your need. 4. For the sake of safety, the small table should be folded up. 5. If you need any help, press the assistance button.,Complete the following sentences, using present simple or past simple tense.,1. A plane (travel) faster than a ship. 2. If the air (get) bumpy, please fas
11、ten your seat belt. 3. Helen often (fly) from one country to another because she (be)a cabin attendant. 4. She spoke much more fluently than I (do). 5. The flight was supposed to take off at 8 oclock but in fact we (have to)wait until nine. 6. I (lose) my hand bag in the terminal building yesterday.
12、 7. We watched as the plane (disappear)behind the clouds. 8. Our plane (be) bound for Haikou at 9: 00 every morning. 9. you (have) to look after the sick passengers on board? 10. After a fifteen-hour flight, Tom finally reached Ireland, 1890 miles from his starting pointing, (land)safely. I l. The p
13、lane left the runway. It rose over the grass and the buildings and (climb) higher and higher. 12. It usually ( take) much less time to fly from one country to another than to travel by train. 13. Because the cabin pressure (drop)suddenly, we are making a rapid controlled descent for a few minutes to
14、 a safer altitude. travels gets flies, is did had to lost disappeared is Do, have landed climbed takes drops,Complete the following sentences, using present progressive or past progressive tense.,1. The plane (taxi) the runway. I can see it quite clearly. 2. While the stewardess was serving food for
15、 the passengers, Tom (read) a magazine. 3. Passengers are advised when the plane (fly) over the scenic spots. 4. A transit passenger is one who (take) the same, onward flight. 5. Two of the hijackers (rest) in the shade under the wings of the plane, when the police disscovered them. 6. My brother (b
16、e) at the airport now. I (think) he (have) a briefing at the moment. 7. Please dont disturb them. They (talk) about some important things. 8. 1 (wait) for a friend at the airport at ten yesterday moming. 9. When I came in he (take)a bath. 10.We now (announce) the immediate departure of flight 010, t
17、o Shanghai.is taxiing was reading is flying is taking were resting is, think, is having are talking was waiting was taking are.announcing,Fill in the blanks with the correct voices of the verbs in brackets.,1. The plane (divert) to an alternate due to heavy thunderstorm en-route. 2. Dont worry. All
18、your luggage (take) on board. 3. The life jacket demonstration (show )both in the first and economy class. 4. The megaphone (use) for speaking to passengers in emergency. 5. The type of aircraft (determine) the minimum number of cabin attendants working on a particular flight. 6. For take-off, cabin
19、 attendants must (seat) with seat belts secured. 7. All announcements (print) in the manual and the stewardess should know which one to choose. 8. Cabin attendants (require) to be acquainted with necessary information about the flight. 9. It (prohibit )to use the walkman during the flight according
20、to the CAAC regulations. 10. The cabin attendants (ask)the passengers to have their yellow books ready at hand. 11. This slight vibration (cause) by locking up the landing gear. There is absolute nothing serious about that. 12. The position of the stairs or air bridge should (check )for safety befor
21、e boarding.diverted will be taken will be shown is used determines be seated should be printed are required is prohibited ask is caused be checked,Choose the best answer from the four choices that best completes the sentence (present perfect or past perfect tense exercise.),1. you ever across the At
22、lantic? A. Are.flying B. Have . flown C. Do.fly D. Will. fly 2. This is the third time that I your flight. A. take B. am taking C. have taken D. had taken 3. When we arrived at the airport, the plane (depart). A. departed B. has departed C. is departing D.had departed 4. We the passengers that the p
23、lane has been delayed by the mechanical trouble. A. already have informed B. had already informed C. have informed already D. have already informed 5. All passengers before yesterday afternoon. A. arrived B. had arrived C. has arrived D. were arriving,6.He his suitcase and had to borrow mone to buy
24、the ticket. A. had lost B.has lost C. was lost D. loses 7.We with some turbulence. Please return to your seat and fasten your seat belt. A. are meeting B. will meet C. have met D. meets 8.By the end of last year, she as a cabin attendant for 10 years. A. worked B. had worked C. was working D. has wo
25、rded 9.It the policy of our airline to provide the best service to the passengers. A. has always been B. had always been C. had been always D. always has been 10.John some Chinese before he came to China. A. has learned B. learned C. had learned D. would learnBCDDB ACBAC,Heavy Precipitation Thunders
26、torm and well-developed cumulus clouds produce heavy precipitation at all levels, in the form of hail or very heavy rain. When an airplane encounters huge hailstones, especially in tropical latitudes, damages may run up tomillions of dollars. It may lead to aircraft being grounded for very expensive
27、 repairs that can include the need to re-skin part of the wing, fuselage or tail. In some parts of the world, thunderstorms are so frequent and widespread that airliners cannot avoid them. In these cases a careful pilot will slow the aircraft to a safe speed so as to minimize damage and will ensure
28、that passengers and crew use seat belts and loose articles are stowed. Very heavy rain is less dangerous to flight although there is evidence to suggest that the heaviest rainfall reduces aircraft performance. This has consequences for safety during take-off and landing but not normally during cruis
29、ing flight. The risks of heavy rainfall are minimized by good design of runways and the use of porous (多孔的) runway surfaces. However, sometimes pilots have to delay take-off or landing until the excess water has drained from the runway surface. When flooding does occur on runways, tires can be damag
30、ed by water trapped between the tire and the runway turning to super-heated steam. In 1992, Boeing sent a warning to all operators of CFM56-3 powered B737s. There had been three dual engine flame-outs and one single engine flame-out on that airplane type over a two-year period. Modifications and cha
31、nges to operating procedures were necessary and a system to warn of low engine speed was installed. Heavy rain obscures pilot vision through the windshields. In the worst case, this can cause optical illusions from refraction that are particularly troublesome at night. To counter these effects, spec
32、ial liquids are sprayed onto windshields in the worst conditions of very heavy rain. The liquid used is difficult to handle and is not environmentally friendly. A later development is the use of a hydrophobic coating on windshields that is as effective. These coated windshields are standard on all n
33、ew-built Boeing airplanes.,Decide whether the following statements are true or false.,1. Huge hailstones do little damage to the aircraft in flight. 2. Very heavy rain is more dangerous to flight than a thunderstorm. 3. The risks of heavy rainfall are minimized by good design of runways and the use
34、of porous top surfaces. 4. Heavy rain may cause pilots to experience an optical illusion. 5. All new-build Boeing airplanes are fitted with coated windshields.F F T T T,How to Increase the Chances of SurvivalAccording to airline industry statistics, almost 90% of airline accidents are survivable or
35、partially survivable. But passengers can increase their chances of survival by learning and following certain tips. Experts say that you should read and listen to safety instructions before takeoff and ask questions if you have uncertainties. You should fasten your seat belt low on your hips and as
36、tightly as possible. Of course, you should also know how the release mechansim of your belt operates. During takeoffs and landings you are advised to keep your feet flat on the floor. Before takeoff you should locate the nearest exit and an altemative exit, count the rows of seats between you and th
37、e exits so that you can find them in the dark if necessary. In the event that you are forewarned of a possible accident, you should put your hands on your ankles and keep you head down until the plane comes to a complete stop. If smoke is present in the cahin, you should keep your head low and cover
38、 your face with napkins, towels or clothing. If possible, wet these for added protection against smoke inhalation. To evacuate as quickly as possible, follow crew commands and do not take personal belongings with you. Do not jump on escapeslides before they are fully inflated, and when you jump, do
39、so with your arms and legs extended in front of you. When you get to the ground, you should move away from the plane as quickly as possible, and never smoke near the wreckage.,1. What is the main idea of the passage? A. To please travelers. B. To give the information of airline industry statistics.
40、C. To guide people to survive fires. D. To provide safety advice. 2. According to the experts, when should travelers read and listen to safety instructions? A. Before takeoff. B. In an emergency. C. Throughout the flight. D. During landing. 3. Which exits suggested in the passage should an airline p
41、assenger locate before takeoff? A. The ones that can be found in the dark. B. The two closest to the passengers seat. C. The ones ate the back of the plane. D. The nearest one.,4. Judging from the passage, people have more chance to survive fires in aircraft if they . A. fasten their seat belt tight
42、ly B. read airline safety statistics before takeoff. C. keep their feet flat on the floor D. keep their heads low 5. Airline passengers are specifically told NOT to . A. ask questions about safety during the flight B. jump in any circumstances C. carry personal belongings in an emergency D. locate the nearest exit DABDC,Thank you！,
