1、Your passport ,please,NINA,How does flying compare to other forms of transport?,Do you think there will be more people traveling by air in the future?,How do you think the food being served in plane ?,Vocabulary,airport signs international airport domestic airport international terminal internationa
2、l departure domestic departure entrance exit; out; way out,arrivals nothing to declare Customs gate; departure gate departure lounge FLT No (flight number) departure todeparture time delayed boarding,Vocabulary,money exchange; currency exchange hotel reservation luggage locker check-in boarding pass
3、 (card) passport control immigration luggage claim; baggage claim international passengers,transfer passengers transfer correspondenc transit goods to declare V.I.P. room ticket office cash Taxi pick-up point,How to take international airplane,booking flight ticket Are you traveling alone? Will this
4、 be one way or round-trip/ When would you like to depart? When would you like to return? Do you mind a stopover? Or would you prefer direct? Would you prefer economy, business, or first class?,Lets do the role play!,Id like to reserve two seats to New York. Will that be one way or round trip? How mu
5、ch is a round trip ticket? Its $819. Will you pay by check or by credit card? Heres my Visa Card. Can we get an aisle seat please? You can choose your seat when you check in.,Booking Air Travel,What are the best ways to book air travel? What are the different types of air travel websites? What are s
6、ome terms to be aware of when booking air travel? What does “advance purchase“ mean? What does “non-refundable“ mean? What is an “e-ticket“?,What is a “boarding pass“? What is the difference between a “non-stop“ and a “direct“ flight? What is a “red-eye“ flight? What if I need to cancel or change ai
7、r travel plans? What pitfalls should I look out for when making a reservation for air travel? What are the differences between classes on an airline?,Check-in/Boarding pass,Can I see your ticket and passport, please? Do you have an e-ticket? Here they are. Can we get one seat near the aisle? Yes, th
8、ats no problem. Youre in seats 27B and 27C. Thanks. Where do we go next? Go to Gate A8, straight ahead then turn left. How many bags are you checking? Did you pack these bags yourself? Do you have a carry-on bag? (a bag or purse to take on the airplane) Do you require special assistance? (example a
9、“wheelchair”),Problems you may hear:,Your baggage is overweight. (Remove some contents or pay a fine.) Your carry-on luggage is too large. Your flight is delayed. (Its late.) Your flight has been cancelled. (You must rebook a new flight) Your connecting flight/connection has been cancelled/is delaye
10、d. Your ticket is expired. Your passport is expired.,S :Good morning P :Good morning. Can I check in here for CA941 to New York S :Yes, may I have your ticket and passport, please? P: Here you are. S :Do you have any baggage to check in? P :Yes, I have 2 pieces. S :Please put your two pieces of bagg
11、age on the conveyor belt one by one,Dialogue,P :OK, Could I take this briefcase as my hand baggage? S :Thats all right. What kind of seat do you prefer? P :Please give me a first row, aisle seat. S :Im sorry. No more aisle seats are available. Will the window seat be all right? P :Thats okay. S :Her
12、e are your ticket and passport, and here are your boarding pass and baggage checks. P :Thank you very much. S :Have a nice trip.,Lets do the role play!,Commands and questions at the Security Checkpoint,You need to put your hand luggage through the x-ray machine. Some items cannot be taken on board a
13、s hand luggage (such as knives, aerosol cans etc.) As you pass through security, you may set off the alarm. When this happens, the airport personnel search you.,attention,Boarding pass, please. ID please. (show your photo ID) Spread your arms out please. (Put your arms up and out to the sides of you
14、r body) Take your shoes off. Open your bag. Take off/remove your belt. Do you have any change in your pockets? Do you have any metals? Do you have any food/produce? Do you have any liquids or medicine? Walk through. You must dump all food or beverages. (You cant bring it through the gates.),At depar
15、ture lounge,Ladies and Gentlemen, may I have your attention please: flight MU7766 alternated from Shanghai to Sanya is now boarding. Would you please have your belongings and boarding passes ready and board the aircraft No.17 through gate NO. 4. We wish you a pleasant journey. Thank you.,Announcemen
16、t,When you pass through security, and before you board your flight, you can wait in the departure lounge. At international airports there is duty free shopping, where you can buy goods without paying taxes.,Ladies and gentlemen, may I have you attention please: Flight MU7766 to Sanya will take off s
17、oon. Please be quick to board through gate No. 4. This is the final call for boarding on flight MU7766. Thank you.,Ladies and gentlemen, may I have your attention please: We regret to announce that flight MU7765 to Shanghai can not leave on schedule due to the aircraft maintenance at our airport. Wo
18、uld you please remain in the waiting hall and wait for further information. If you have any problems or questions, please contact with the service counter. Thank you.,Going through Immigration,Whats in the small bag? I have a laptop computer and some books. Could you open it please and turn on your
19、computer. Sure. It will take a few moments to boot up. Okay, everything seems okay. You can go.,Getting through Customs,Do you have anything to declare? I just have one bottle of wine. Its a gift for my friend. How much wine is in the bottle? It contains 750ml. Thats fine. Have a nice stay.,Getting
20、your luggage,At which carrousel will our luggage be? At number 5, over there. Great! Ill get a cart right away. Be sure you have your luggage ticket. Yes, its right here attached to my plane ticket.,More information,Basic Air Travel What is the process for checking in at the airport? What other type
21、s of check-in are available at the airport? Is there a limit to the amount of luggage I can check? What are rules for “carry-on“ luggage?,What happens if the airline loses my luggage? What does “overbooking“ mean? What is “standby“? Why do I have to be at the airport so early? What happens if I miss
22、 my connecting flight because my first flight was late? What are “blackout“ dates? What is the standard “connection time“ between flights?,announcement,Ladies and Gentlemen, may I have your attention please: We are now ready for checkin for flight CA2986 to Shanghai at counter No. 17. Thank you. Lad
23、ies and gentlemen, may I have your attention please: Due to 1.the poor weather condition at our airport 2.the poor weather condition over the air route 3.the poor weather condition over the Shanghai airport 4.aircraft reallocation 5.the maintenance of the aircraft 6.the aircraft maintenance at our a
24、irport 7.the aircraft maintenance at the Shanghai airport 8.air traffic congestion 9.the close-down of Shanghai airport munication trouble（11）,the flight CA2986 to Shanghai has been delayed. The check-in for this flight will be postponed to 16:20. Please wait in the departure hall for further inform
25、ation. Thank you.,Ladies and Gentlemen, may I have your attention please: Check-in for flight CA3387 to Shanghai will be closed at 17:10. Passengers who have not been checked in for this flight, please go to counter No. 29 immediately. Thank you.Ladies and Gentlemen, may I have your attention please
26、: flight MU7766 alternated from Shanghai to Sanya is now boarding. Would you please have your belongings and boarding passes ready and board the aircraft No.17 through gate NO. 4. We wish you a pleasant journey. Thank you.,Ladies and gentlemen, may I have your attention please: We regret to announce
27、 that flight MU7765 to Shanghai can not leave on schedule due to the aircraft maintenance at our airport. Would you please remain in the waiting hall and wait for further information. If you have any problems or questions, please contact with the service counter. Thank you. Ladies and Gentlemen, may
28、 I have your attention please: We regret to announce that flight CZ5327 from Guangzhou can not arrive on schedule due to aircraft reallocation. This flight will be delayed to 13:30 Thank you.,等待后再次安全检查广播： Ladies and Gentlemen, We will take off shortly. please turn off your mobile phones /and fasten
29、your seat belts, ensure that /your tables and seat backs /are in an upright position /and open the window shades. 起飞前再次确认广播： Ladies and Gentlemen, We will take off shortly. Please make sure that /your seat belts are securely fastened/ and keep your mobile phones powered off. 飞行下降阶段提示广播： Ladies and G
30、entlemen, For your safety, please sit down /and fasten your seat belts. We are descending now /and we may encounter some turbulence. 落地前再次确认广播： Ladies and Gentlemen, We will be landing shortly. Please make sure that /your seat belts are securely fastened/ and keep your mobile phones powered off.,More information,Flying With Kids And Pets Can I fly on a commercial airline with my pet and what is the cost? What should I know before traveling with my pet?,Thank you !,
