1、一、选择题（每题 1.5 分，共 10 题）( ) 1. G: Hello. Let me . My name is Klein Gunther.S: Pleased to meet you. Im Geoff Snowdon.A. introductionB. introduce meC. introduce myselfD. self-introduction( ) 2. Klaus Fischer introduces himself to an American visitor:Klaus Fischer: How ? My name is Klaus Fischer.American
2、: Nice to meet you. Mines Brenda Cole.A. old are youB. do you doC. are youD. are you doing( ) 3. R: Im sorry, the line is busy.C: Can I a message?A. liveB. callC. giveD. leave( ) 4. Whats in the picture?A. Fire extinguisherB. Fire alarmC. SmokeD. Fire( ) 5. R: Ill ask Mr. Smith to call you back when
3、 he gets back.C: . Goodbye.A. Its Owen speaking.B. Ill call back later.C. Thank you very much.D. Id like to speak Alex Smith.( ) 6. Which sign tells you where to go in an emergency?A. C. B. D. ( ) 7. This sign tells you .A. about a danger or hazardB. what you mustnt doC. where to find help for minor
4、 injuriesD. what to do if you see a fire( ) 8. S: Jane, I dont know anyone here. .J: Of course, Ill introduce you to Roger first. He is the host.A. You will have to introduce me.B. My name is Susan.C. Could you introduce me to the Marketing Manager?D. Nice to meet you.( ) 9. R: Smith & Sons. C: Hell
5、o. Id like to speak to Alex Smith.A. Can I help you?B. Whos calling, please?C. Does he have your number?D. Im sorry the line is busy.( ) 10. T: Hello, Im Tom.F: . My name is Francine.A. Of course.B. Thank you very much.C. Very nice to meet you.D. Yes, that is right.二、选词填空（每题 1.5 分，共 10 题）arrive fire
6、 alarm protective clothing smoke temperaturewarehouse hard hat fire extinguishers waste material food and drink1. Visitors must sign in when they at the plant.2. You should come to the assembly point when you hear the .3. You can only consume in the canteen.4. Always put all into the bins.5. The mus
7、t be kept clean and tidy.6. You cant enter the production area if you arent wearing .7. You mustnt anywhere.8. You must always wear a when you are moving around the plant.9. At a low , water turns into ice.10. The school building is equipped with a lot of .三、根据短文完成以下题目（共 20 分，第 1 小题 5 分，第 2 小题 15 分）
8、Dear Mr. Kahn:I am writing to complain about our stationery order of 12th March. Following my telephone conversation to your office on 12th March. I expected to receive the correct goods. However, that was a week ago and we are still waiting for delivery. Could you please assure me that the order wi
9、ll be sent correctly and as soon as possible? If not, we will be forced to look for another supplier in the future. Yours sincerely,Peter Paxman1. Peter Paxman 写信给 Mr. Kahn 的主要目的是什么？ ( )A. to cancel an order.B. to return an order.C. to complain about the non-arrival of an order.2. 请根据短文，写一封回信，就客户提出的问题给予解释并道歉，同时，可以提供给客户适当的折扣。不少于 60 个单词。
