1、Unit One,Introduction,About the course Vocabulary Learning goals Organization Teaching arrangements,课程考核 考试时间150分钟，满分100分。主要题型如下：,翻译术语（英译中或者中译英）。10题，每题1分。主要考察应试者对基本商务知识的掌握。 多项选择题。15题，每题1分。主要考察应试者对商务词汇、常用商务信件缩略语的掌握。 情景对话（如第一次见面，打电话，提供帮助，请求帮助，商务谈判等）。12题，每题1分。主要考察应试者在商务情景中，各种沟通技巧的运用。 阅读理解。一共5篇文章,其中长篇阅读
2、2篇，每篇5题，3篇快速阅读，每篇3题。共19题。每题2分，共38分。主要考察应试者对日常的商务文章的理解能力。 翻译（英译中）。5题，每题2分。主要考察应试者对长句的理解。 情景写作。1篇，15分。主要考察应试者商务信件的写作能力,The price of the catalogue is _ against your first order. A. removable B. replaceable C. rechargeable D. refundable freight forwarder International Chamber of Commerce proforma invoic
3、e trade representative,If a Canadian businessman keeps stepping backwards while hes talking to a Mexican businessman, this means that _. A. he doesnt like Mexicans B. the Mexican is trying to be too friendly C. Northern people dont feel comfortable standing as close to another person as Southern peo
4、ple do D. Canadians are less friendly than Mexicans,1.1 First impressions,welcoming appointment efficient sincere aggressive co-ordinator sales office head of department superior,surname badge vice chairman personnel public relations colleague,Try to be,alert distinct friendly confident calm honest,
5、skilful intelligent nice helpful polite,Try not to be,sleepy unclear lazy dishonest clumsy stupid prejudiced,inefficient nasty unhelpful off-hand rude,Expressions,How do you do? What do you do? Id like you to meet Mrs. Ive been looking forward to meeting you Its good to see you again. Where do you c
6、ome from in Did you have a good journey?,1.2 Its a small world,manners offence increasingly demanding gymnastic demonstrations tricky chewing apparently,disaster syllable aperitif,1.3 What do you enjoy about your work?,accountant day-to-day tackle a job deadlines finance generate trouble-shooting ba
7、ke-up routine,data loose cable challenge hectic be confronted with problems hands-on programming,Vocabulary,without exception fascinate respond to be scheduled for generate the work installation take hours to do the nice part of job,fix problems ideally at the extreme run training courses have direc
8、t contact with encounter develop applications a stimulating environment,1.4 Its not just what you say,delegate blinking concentrate sigh indigestion reliable yawn,tap your fingers click sniff conversationalist,Appropriate behavior,Style of language and words: Other people feel comfortable, dont feel
9、 you are competing with them; Tone of voice Expression: Unchanging silly smile, frown Noises you make: sign, click pens, tap feet Body language: arms crossed, slump, sit upright Your appearance: dress codes The way you smell: body odour; different culture find different smells unpleasant,1.5 Develop
10、ing relationships,flu on-going terminal sketch Border Wrap up Hard-and-fast rules必须遵守的 Deferential 恭敬的 Submissive 顺从的,common interests senior junior business associates Clerical staff Authoritarian Be senior to Be junior to Have time off Give me regard to,1.3C Good manners, good business,Cause offen
11、se Ever more A demanding task This can be a demanding task in a crowed room, may require gymnastic ability if the farthest hand is to be reached. Something other than the business deal Chew over Give importance to Counterpart Be notable for the amount of formality Outsider/insider Disaster may be only a syllable away.,Unless you are prepared to eat in silence you have to talk about something, that is, other than the business deal which you are continually chewing over in your head. 吃饭时你必须随便谈与生意无关的事情，否则你只能埋头吃饭。你什么都可以谈，但就是不能谈你脑子里一直在反复琢磨的生意。,
