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9.letter_of_Complaints_&_resignation&_recommendation投诉信.辞职信推荐信.ppt

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1、Greetings,What did you do in Qingming Festival?,1. The activities during Qingming Festivalgo back to hometown to pay respect to/visit the graves of the deceased/the dead/the loved ones/the ancestorsmake and eat the Ching Ming Guogo spring outings 2. The origin of Qingming Festival,Qingming or Thanks

2、giving?,Qingming is popularly associated with Jie Zidui in the Spring and Autumn Period, who saved his starving lords life by serving meat cut from his own leg. The lord, known as Jinwengong, was later able to take power and decided to reward Jie but he declined. Jinwengong tried to force Jie out of

3、 a forest by fire but instead burned him to death and felt deep regret. He ordered all his people to ban the use of fire and eat cold food that day to mark Jies death. It is the origin of Cold Food Festival, which starts one or 2 days before Qingming and later merges with Qingming. Qingming then bec

4、ame an important holiday from a simple farming day. Also called “Tomb-sweeping Day”.,Orchid Basin Festival 日本:盂兰盆节,Falling at July 15th according to the lunar calendar, Orchid Basin Festival is one of the big events in Japan all people observe. Japan usually gives people 3 days off to go back to the

5、ir hometowns to pay respect to their ancestors. It is said that the ancestors spirits will return home, and so each household put fire basins outside at the gate and hang lanterns for the spirits to find their way back.,Diwali-Festival of Lights 印度: 点灯节,Diwali or Deepavali, the festival of rows of l

6、ights, is one of the most important of all Hindu festivals. People place candles on the stairs, hallway and balcony at home when nights falls that day to pay respect for the deceased and pray for the family. Lighting lamps and candles during the festival is also considered auspicious(吉利的) by bringin

7、g light, knowledge and eternal life from darkness, ignorance and death.,All Souls Day 墨西哥: 万灵节,All Souls Day, also called the “Day of the Dead” usually occurs on November 2, when families fondly remember the deceased by praying before an altar. Its also a time marked by festivities(joyful events; ce

8、lebrations庆典), including parades of skeletons. In one notable tradition, revelers(merry-maker) lead a mock(not real) funeral procession with a live person inside a coffin.,Other similar festivals,All Saints Day in Poland (on November 1) 波兰: 万灵节 Memorial Day in US (on the last Monday of May) 美国: 阵亡烈士

9、日,Todays quotation,Many hands make light work. The voice of one man is the voice of no one. Unity is strength.,Letter of Complaints,A letter of complaint is to complain about the poor quality of a certain product or service to sb. who is responsible for it. Q: What points should be covered in a lett

10、er of complaint?,Letter of Complaint,写作要点: 首段指明所投诉的事件; 接着将问题清晰,简洁,公正地描述出来; 表述时以理服人,坚持事实,保持礼貌; 清楚地表明你想如何得到解决; 提供重要的信息,例如事情发生的时间,经过和你的联系方法; 信的结尾表达你对对方最终圆满解决问题的期望.,Letter of Complaint,Dear Sirs, The microwave oven No. Ae/4637/28 which I ordered from you arrived on Nov.16th.I very much regret to inform

11、you that the machine has been badly damaged. When I opened the packing-case I found that the lid of the microwave oven had been cracked and the surface of the machine had been scratched. Would you please let me know whether or not you would be willing to send me a new microwave oven and if I should

12、arrange to return the damaged one to you? In the meantime, I shall hold on to the machine you sent until I hear from you. Yours faithfully, Walter Sutton,March 23,2009,Letter of complaints: Written task (2003),Directions: You are preparing for an English competition, so you bought a laser disk about

13、 Business English from a department store. However, two weeks later, the laser disk did not work any longer because of a small crack in the disk. Write a letter to the customer service manager of the department store to ask for one of the following service: Send you a new laser disk soon. Refund the

14、 full price that you paid. You should write about 100 words on Answer Sheet 2. Do not sign your own name at the end of the letter. Use “Li Ming” instead. You do not need to write the address. (10 points),Model letter,Dear sir/Madam,On August 25, 2005, I bought a laser disk of Complete Business Engli

15、sh Handbook for 99 yuan from the Costal Season Department Store. Unfortunately, the laser disk can not work properly now, because a small crack appeared in the disk after I had used it in a normal way for about two weeks. I am now preparing for an English department in the near future and this laser

16、 is a very important reference for me.,Therefore, the purpose of writing this letter is to request your department store either to send a new laser disk to me as soon as you can or to give all my money for the disk back. Thanks! Yours faithfully, Ling Ming,Letter of resignation,A letter of resignati

17、on is to inform someone of your decision to quit a certain job. In writing a letter of resignation, youd better state the reason why you want to give up the post clearly and briefly. express your thankfulness for the help or opportunity given by your superior. apologize for any troubles or inconveni

18、ence caused by your resignation.,Sample letter of resignation,8th February , 2002 Dear Mr. Wang, I would like to let you know how much I have enjoyed my last three years at the Hero Company. Hero Company is an invaluable place for enriching my knowledge about financial field, I enjoyed working with

19、my colleagues and I have learned so much things here.,Because I would like to take a new challenge and I want to meet people from all walks of life, I have accepted an offer from an Insurance firm as a Personal Financial Consultant. I would therefore appreciate it if you would accept my resignation

20、effective from 8 March, 2002. I would be very much obliged if you would kindly give me a reference letter before I leave. Thank you for all that you have done to make my work here both interesting and enjoyable.Yours sincerely, Alexander Fung,Letter of resignation: Written task (2005),Directions: Tw

21、o months ago you got a job as an editor for the magazine Design & Fashions. But now you find that the work is not what you expected. You decide to quit. Write a letter to your boss, Mr. Wang, telling him your decision, stating your reason(s), and making an apology. Write your letter with no less tha

22、n 100 words on Answer Sheet 2. Do not sign your own name at the end of the letter. Use “Li Ming” instead. You do not need to write the address. (10 points),Letter of resignation (model letter),Dear Mr. Wang, I would like to inform you that I will be resigning as the editor of WTBX Designs & Fashions

23、. I have been employed from November, 2004, and I plan to leave on January 31, 2005. Thank you very much for having given me this opportunity to be an editor of such a respected magazine. However, I find that the working style in the fashion circle is totally different from what I have experienced b

24、efore, and I find it very challenging to communicate with those fashion designers and people in the fashion circle. Besides, working overtime frequently makes it impossible to keep myself healthy and energetic, which I believe is not beneficial to the magazine. Please accept my apology for any incon

25、venience caused by my resignation. Yours faithfully, Li Ming,March 10,2008,Letter of Recommendation,A letter of recommendation is to recommend someone for a certain post or scholarship or opportunity to further study in some university.,Letter of Recommendation,写作要点: 开头写明写作意图, 并说明推荐人与被推荐人之间的关系; 接着列举

26、推荐原因,写出被推荐人的专长和人格魅力; 表明推荐人的态度,并表示感谢和期待.,Letter of Recommendation,Dear Sir,I take pleasure in recommending to you one of my graduate students Mr. Chen, who is applying for a graduate program in physics. Mr. Chen graduated from the Physics Department of Liaoning University and passed with honors in ma

27、thematics and in all major courses of physics. He has a clarity of style and is strong in mathematical analysis. When I needed an assistant to set up our apparatus and prepare our samples, Mr. Chen volunteered. I was impressed by his skills and attitude. Not only is Mr. Chen intelligent but he is fu

28、ll of initiatives. He is young and physically fit, too. I should be most grateful if you would consider my recommendation. Faithfully yours, Long Zhonghai Prof. of Physics,March 16,2009,Written assignment,Directions: Suppose you were Zhang Lei. Write a letter of resignation within about 100 words to Mr. Lin, the manager of your department, telling him that you want to quit the current post because of your illness and that you will try to hand over all the work to the other personnel in the company.,Thanks a lot!,

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