1、Facilitating Change and Innovation,This workshop provides the participants with the tools and resources needed to facilitate change and lead innovation in the organization.,Purpose & Target Outcomes,Target Outcomes Explain the difference between facilitating change and leading innovation Understand
2、the best practices of effective change initiatives Explain the importance of executive sponsorship in a change initiative Describe how important communication is for the change team and the stakeholders Define a change management process for the team to follow Understand how to deal with employee re
3、sistance in a change initiative Utilize various change tools with an actual change initiative,1. What are the best and worst change initiatives you have personally experienced?What made these experiences different from each other?,Please answer the following two questions in your group. Be prepared
4、to share your answers with the group.,Activity: The Best & The Worst,High,Low,Low,High,Impact on Performance,Difficulty of Implementation,The Scale of Change,Executive Sponsorship,The ToolsWhos on the Team Backwards Imaging More of / Less of,Executive Sponsorship,Whos on the Team,This tool captures
5、who the Executive Sponsor is, along with the Project Leader and the Project Team. It also allows you to define what responsibilities everyone has and the expectations of the team.,Executive Sponsorship,Backwards Imaging,This tool helps the team to translate an idea or images of the future state into
6、 a concrete description of what people will be doing once success has been realized. It asks people to describe the future as they expect to see it when the project is successful, and to do so in specific behavioral terms.,1. Imagine a point in the future when the project has been very successful. W
7、rite words or phrases that describe what you would see, hear, feel as you observe employees and stakeholders functioning in the new, changed state.Collate the various views of this future state and discuss and debate similarities and differences.,Executive Sponsorship,More of / Less of,This tool ask
8、s the team to describe the future state by listing what they expect to see more of and less of when the project is completed.,Communication,The ToolsThe Elevator Speech Communication Plan,Communication,The Elevator Speech,The Elevator Speech helps the team link the need for change with the outcome o
9、f the change initiative. The metaphor of the elevator speech is useful in challenging the team to be clear, concise, and motivating in a timeframe of less than two minutes.,Communication,Communication Plan,The Communication Plan is used to outline the messages and events that will help mobilize comm
10、itment to the change initiative. Once the plan is developed, the Project Leader and the Project Team will have accountability for delivering the messages as designed and planned.,Change Management Process,8D Problem Solving Process,Employee Resistance,The ToolsThreat vs. Opportunity Matrix SWOT Anal
11、ysis,Employee Resistance,Threat vs. Opportunity Matrix,The best change organizations finds way to frame the need as a threat and opportunity over both the short and long term. By taking this approach, employees can look beyond the crisis or urgency mindset (short term) and more into what can be gain
12、ed by taking a long term approach to the change.,Employee Resistance,SWOT Analysis,It is important in any change initiative that the need for change must exceed the resistance to it. Identifying the Strengths and Weaknesses, and examining the Opportunities and Threats is something that will help the Project Team to create a shared need.,Facilitating Change and Innovation,
