1、1、这套房子净高3米。,It is three meters in height. The net height of this flat is three meters .,2、请问您喜欢住哪一层？,Which floor are you interested in? Which floor do you like?,3、房子面积约110平米，设计有一个客厅、一个饭厅、两个睡房、一个厨房、一个洗手间。,This flats gross area is 110 m2,which is designed as one living room, one dinning room, two bedr
2、ooms, one kitchen, one wash room.,4、这套房子符合您的要求。,This flat suits your requirement.,5、这么高的品质，这样的价格很值。,It is worthwhile because of its high quality.,6、简单来说，物业是指一个人所拥有的资产。,In plain terms, property is what one owns.,7、物业管理公司主要负责对业主的房地产进行全方位的管理。,A property management company is tasked with the responsibil
3、ity of managing the multiple aspects which com along with the ownership of real estate.,8、物业管理公司的职能包括收取租金，对维护事项作出反应和处理、为业主发布招租广告、对承租人进行信用和背景调查。,Duties of property management companies include accepting rent, responding to and addressing maintenance issue, advertising vacancies for landlords, and doi
4、ng credit and background checks on tenants.,Week 3,1、物业管理营销的指导原则是：以服务为宗旨，以经营为手段，以效益为目的。,The guiding ideology（principle） of property management marketing is to take service as an aim; management as means; benefit as purpose.,2、物业管理遵守“顾客至上”的原则。,The property management abides by（observes） the principle
5、 of customer priority.,3、物业管理公司的工作可涉及居住小区、高层建筑、综合楼、商务办公大楼以及酒店、工厂和仓库的管理。,A property management company may deal with the management of housing estates, high-rise building, complex buildings, office and commercial building as well as hotels, factories and warehouses.,Week 4,更确切地讲，物业管理公司的业务可以分为以下四种类型：1
6、、一般业务，包括房屋的维护和公共设施的分段维修；2、特殊业务，包括保安、清洁、绿化和停车；3、居民委托的专项服务，例如，递送报纸或预定机票等；4、其他业务，如内装饰和维修，房屋交易，租赁和出租等。后两项业务需要额外收费。,More specifically, the business of a property management company may be classified into the following four categories: (1)general business, including maintenance of houses and piecemeal rep
7、air for public facilities;(2)particular business, including security, cleaning, gardening and parking;(3) special services entrusted by residents, for example, delivering newspapers or booking air tickets, etc; (4)other business like inside decoration and repairing, house exchange, leasing and renti
8、ng, etc. The latter two items are charged additionally.,Week 5,一名合格的房地产管理经理至少要有一批值得信赖、有资质的人员和公司为其所用： A quality estate manager will have at minimum a list of trusted and licensed people that they have used in their possession: 庭园设计师和园艺师 landscapers and gardeners 车辆维护和推销员 vehicle maintenance and detai
9、lers 木匠 carpenters 石匠 masonry and stone care experts 水管工人和水利专家 plumber and water specialist 电气师 electricians 金工 metal workers 漆匠 painters 计算机技术和支持人员 computer tech and support 安全装置、监视和维修人员 security installation, monitoring, and repair 活动和晚会出租人员 event and party rentals 游泳池和水文专家 swimming pool and water
10、 feature specialist 家庭自动控制专家 home automation specialist 地质学家和民用建筑结构工程师 geologist and civil and structural engineer 树艺专家 arborist 能够随时获得临时或永久性物业管理员工的人员 a resource for obtaining temporary or permanent estate staff,A: 早上好，这里是维修部门。 B：早上好，我是Lisa，住在268号房。今天早上，我的厕所堵塞了。请问你们可不可以派水管工过来疏通呢？ A：好的。我先记下来。Lisa，268
11、号房，厕所堵塞。今天下午3点怎样？你那时有空么？ B：没问题。我会等着。谢谢。 A：我们时刻为您效劳。再见。,对话练习1,A: 早上好，这里是维修部门。 A：Good morning, Maintenance Department. B：早上好，我是Lisa，住在268号房。今天早上，我的厕所堵塞了。请问你们可不可以派水管工过来疏通呢？ B: Good morning. This is Lisa, living Number 268. My toilet was plugged this morning. Could you please send your plumber to unstop
12、 it? A：好的。我先记下来。Lisa，268号房，厕所堵塞。今天下午3点怎样？你那时有空么？ A: Ok. Let me put it down. Lisa number 268, toilet was plugged. How about 3:00 pm this afternoon? Will you be available at that time? B：没问题。我会等着。谢谢。 B: No problem. I will wait. Thank you. A：我们时刻为您效劳。再见。 A: We are always at your service. Bye.,A: _after
13、noon. Mrs. Smith! What the _ with you? B: Yeah, Im going to be crazy_ the big noise made by my neighbors. They really drove me furious. A: Oh, Im _ to hear that. How could they make so much noise! B: That too _. The up stair neighbors dance at night and frequently hold parties in their house lasting
14、 for quite a long time. A: Yes, that too bad. But dont _, we will take an investigation with regard to this matter. B: Ok, I hope the problem can be solved as soon as possible. A: Anyway, I will. Have you got _ else annoying you? B: No, its all fine except_. A: We promise that it will be solved as _
15、 as possible. B: That will be fine, thanks!,对话练习 2,A: 罗夫人，我能为您做点什么吗？ B：是有关你们维修部门的。这周五上午，我打电话让人来修马桶，他们说维修人员很快就来。我等了一整天，但是没人来。 A：非常抱歉给您带来的不便。您能告诉我是谁接的电话么？ B：我不确定。是一位年轻的女性，她姓王。 A：好的，我知道了。我会警告相关的工作人员，并马上派人去你家。 B：你最好马上这样做。真是太糟糕了。 A：我向您保证，维修人员马上就会到的。,翻译练习 3,A: 罗夫人，我能为您做点什么吗？ A: What can I do for you, Mrs.
16、 Luo? B：是有关你们维修部门的。这周五上午，我打电话让人来修马桶，他们说维修人员很快就来。我等了一整天，但是没人来。 B: Its about your maintenance department. This Friday morning I called for the repair of the toilet and was told the repairman would come soon. I waited for the whole day, but nobody came. A：非常抱歉给您带来的不便。您能告诉我是谁接的电话么？ A: Im so sorry youve
17、been inconvenienced. Would you tell me who answered your call? B：我不确定。是一位年轻的女性，她姓王。 B: Im not sure. It is a young woman, surname is Wang. A：好的，我知道了。我会警告相关的工作人员，并马上派人去你家。 A:OK,I see. We will warn the relative clerk and send someone to your house as soon as possible. B：你最好马上这样做。真是太糟糕了。 B: Youd better
18、do it right now. It is really awful. A：我向您保证，维修人员马上就会到的。 A:I assure you, the repairman will arrive in no time.,Week 7,Task 4 1、未经允许，禁止张贴广告。 No unauthorized advertisement. No advertisement without permission. 2、爱护公共财物。 Protect public property. 3、禁止乱扔果皮。 No leave about seedcase. 4、请勿用手摸。 Hands off.,co
19、-op n. 1. 俚消费合作社 2. 合作公寓，屋主没有产权，只有股份，根据单元大小算出占有大楼的股份比例；合作公寓是美国城市中低收入居民最主要的居住方式，也是租赁市场最主要房源。目前纽约大多数合作公寓依然保持着一栋大楼里有买有租的混合状态。,Task 3 1、禁止攀爬假山。 No climbing rockery. 2、及时打捞水面漂浮物。 Please salvage the floater on the water timely. 3、定期维护雕塑。 Maintain the sculpture regularly. 4、保持水质清澈。 Keep the water quality l
20、impidity. 5、维持泳池的池底和池壁完好。 Keep the bottom and wall of the swimming pool well.,补充： 可以接受的回收物品 回收箱内：玻璃瓶、铁盒、塑料容器、牛奶和果汁硬纸盒 回收箱外：纸张和纸板的混合物、报纸、不需要的信件、信封、杂志等，可以放入纸袋内。 不可以接受的回收物品 塑料袋、聚苯乙烯泡沫塑料 、比萨饼盒,Acceptable items for pickup Inside recycle bin :glass bottles、mental can、plastic containers 、milk and juice paper cartons Outside recycle bin：mixes paper and paperboard、newspapers、unwanted letters、envelopes、magazines etc. may be placed in paper lags Unacceptable items for pickup Plastics lags、styrofoam、pizza boxes,
