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商务英语口语.doc

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1、第一篇A: I am A. I am here to see B. B: I am B.A: Miss B, nice to meet you. We have spoken on the phone.B: Nice to meet you, too.A: Welcome to our company. So shall we have look around?B: That would be very nice.A: This is our personal department. Miss B, this is C, the personal manager. This is B, she

2、 is our new client. C: How do you do?B: How do you do?Let me give you my name card.C: Thank you, and here is mine. Oh Miss B, its time for lunch. Shall we have lunch together?B: Its my honor.A: I am your waitress,madam. Here is the menu.C: Miss B, what would you like to eat?B: Ah, let me seeId like

3、Black Pepper Steak and medium-well.C: Id like the same. And wed like red wine.A: Get it. Please wait a minute.C: Miss B, I heard you like playing golf?B: Thats right. I do.C: Im a member of a very good club. Thats not far from your hotel. Would you care for a round?B: Thank you very much.C: Then how

4、 about tomorrow?B: Yes, thats fine.A: Miss B, you play golf very well.B: Oh, thank you.C: Miss B, if I could just touch on business for a second?B: Please do.C: Let me be open. Our new product will launch in next week. What do you think?B: Thats ok. Our company will fit the date.C: Thats very nice o

5、f you.第二篇C: Can I speak to D?B: Sorry, there is no one here called D.C: Is that 123?B: No, youre got the wrong number. This is 122.C: Im sorry.C: Hello, Miss Bs office.A: Hello, my name is A. I would like to speak to B, please.C: Im sorry, but Miss B is not available. Can I take a message or wound y

6、ou like to ring her on her mobile phone?A: Ill try her mobile. Can I have the number please?C: 135A: Just let me check that, 1-3-5?.C: thats it.A: Thanks.B: HelloA: Hello, Miss B, This is A.B: Oh, yes.A: Miss B, Im very sorry, there is some problem about our new product. We cant arrive in time. So c

7、ould you delay the time of the meeting?B: Thats no problem. Well discuss on the new schedule. Then Ill tell you.A: Yeah, thats fine. Thank you very much!第四篇A: Hello, this is Lukou airport. Can I help you?B: I have an enquiry about flights to Beijing. Are there any flights tomorrow morning? And one p

8、assenger traveling business class.A: Please wait a minuteYes, there are two flights tomorrow morning.B: Ok, I want to the earlier flight.A: Please wait a momentMadam, I have arranged this for you. Your flight to Beijing is at eight sharp tomorrow.B: Thank you.B: Hello.C: Hello, could you send a taxi

9、 in 15 minutes, please?B: Yes, where are you now? And where would you want to go?C: Im on the 12 street, and I want to go ABC Bank.B: From 12 street to ABC Bank?C: Yes.B: OK, a taxi will be over there in 15 minutes.C: Thank you!C: Good evening, madam.A: Good evening. I have a reservation. The name i

10、s A. A room for one night.C: Ill just check. Yes, there is a reservation under that name. How will you pay, Madam?A: Credit card.C: Ill have the bell hop see to your bags.A: No, thanks. I only have one bag.C: Enjoy your stay第五篇C: Before we begin, are you sure that you are in a position to conduct th

11、is negotiation?B: Yes, I have the authority to negotiation with you.C: Right, lets get down to business. I want to know whats the unit price if I order 10000 units?B: The price is 25. But if you want discount, you must make the order more.C: The price is too high. Ok, whats your discount?B: If you b

12、uy 40000 units, the represents a discount of 20%.C: Offer me a unit price of 20 on 25000 units and we can do business.B: I cant do that. Im sorry.C: Lets break for a few minutes. Help yourself to the phone if you want to make a call. B: Thanks.A: Hi, B. How is the meeting?B: Hes definitely intereste

13、d. Were having a break.A: Whats the situation?B: Its a little difficult. She wants a unit price of 20 on an order of 25000.A: That sounds good to me.B: I think we can push him further.A: Do you think so? Be careful. Shes a clever woman. Good luck!B: Miss C, we have agreed on a unit price of 20 for 3

14、0000 and I cant go below that price for an order of this size. Now lets look at terms of payment.C: 30 days.B: Im sorry, Miss C. but thats completely unacceptable. Our standard policy on discounts of 20% is payment within 15 days of delivery.C: This is not a standard situation. I am making a very la

15、rge order.A: May I come in? Im sorry Im late.C: I cant believe that this is your final offer, Miss A. Id rather do business with you than this young man.A: Well, Miss C. B is a very good staff. Where do you talk about now?B: We are discussing the terms of payment, Miss A.A: Thats OK, please continue

16、.B: Miss C, I know youre making a large order but you also get an excellent product at a very well discount.C: Well, this is my last offer, 30000 at 20 days payment. Take it or leave it.A: I think that offer will be acceptable, B. Well, lets discuss the details tomorrow.C: Ok. You really get a very

17、good staff, Miss A. See you tomorrow.A and B: See you.Ladies and gentlemen, welcome to our company. Im very honored to have the opportunity of making this presentation to you. In the next hour and a half, we hope to show that:1. Our company has the right product range for todays market place, and am

18、bitious plans for the future.2. That our Market Share in Asia is growing at a steady rate.3. That our marketing strategy in the Japan is very successful.And lastly, 4. That we can be a major player in Western markets.And we are sure that we can be a major player in these markets. If you have any que

19、stions, please feel free to interrupt at any time.Now, lets take a look at this product. The computer we produced is characterized by its high quality, compact-sized, energy-saving and it also easy-to-learn and easy-to-operate. They are not only as low-priced as other makers, but they are distinctly

20、 superior in more aspects. So we have a product that can give the user more than anything else on the market. There is nothing that can touch it. Our competitors cannot deliver the technology. They cannot match our price and they cant compete with our television campaign. Our products will get a great success in the New Year.

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