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亚马逊邮件回复模板1.docx

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1、Dear,I am very sorry, we ship from China, beacuse of the stong and heavy snow, factory has to stop working and the Chinese traditional Festivalis on the way, our supplier is going to have holiday. So I think, give you full refund rather than wait for long time, will be better.Sorry for any inonvenie

2、nce.要好评邮件 Hi here,Thanks for your support to purchase our products, and we would like to make improvements in terms of products, service, quality, sourcing,etc.It would be highly appreciated if you could leave us a positive feedback and product review which will be a great encouragement for us to do

3、 better in the future.Please feel free to contact us, if there is anything we can do for you. Sorry for any inconvenience caused.Have a nice holiday! .Best regardsDear,Sorry to trouble you . We ship from china, and the estimate delivery date is ( January 15, 2016 - Feb 3,2016) in Amazon,sorry for th

4、e long time,but beg your understanding!We sell abiding by Amazon sales rules. Hope you can understand and support our business.Really sorry for this. We have given you a refund. Pls check your account later. Any question pls contact me, I am here for you all the time.Thanks for your support and unde

5、rstanding! Have a nice day! :)BemallHi here,Sorry to trouble you again. We ship from Hongkong, and the estimate delivery date is ( Monday, January 4, 2016 -Wednesday, January 20, 2016 ) in Amazon. Sorry for the long time, but beg your understanding! We sell abiding by Amazon sales rules. Hopeyou can

6、 understand and support our business HiI have contacted customer already and with the inform of estimate delivery date, sorry but please check it again. Thank you Hi here, Sorry to trouble you,It is said shipping time too long, I have checked the order already, it is in the standard delivery time, a

7、nd have contacted the customer to explain for this issue. We have given the customer full refund.Have a nice day! :) hope a nice year for both you and me! 要好评Hello,Thanks for your continuous support to our products, and we would liketo make improvement in terms of service,quality,sourcing,etc.It wou

8、ld be highly appreciated if you could leave us a positive feedback and product review that is a great encouragement for us.Please kindly to contact us, if there is anything support needs.Sorryfor any inconvenience caused.Have a nice dayQBest regardsDear,Do not worry,We will send you the Correct prod

9、uct.We have send you the Tibet bracelet which you buy,not a pendant. Dear, we have cancel the order,and have give you a refund.please check your account later. 差评邮件 Dear,Sorry to trouble you again. I am writing to confirm that have you received the refund yet?And could you please remove the feedback

10、 as an important support and encouragement? I am a new seller and just out of college in June,2015. As a proverb says“Everyone deserves a second chance.“ could you please give me the second chance?Look forward to your reply. Thanks for your support and understanding! Wish a happy life!Kindness regar

11、ds,kubaier 已经退款,求好评 Dear,First of all, please accept my deepest apologies for the long delivery time.As a seller, we really hope every clients could be satisfied with our product and services, and the product could be arrived on time. But the item shipped from China. Its a long way, the logistics ca

12、nt be controlled. I can totally understand your feeling if I were you. And beg your understanding, too.Really sorry for this. We have given you a refund.I am a new seller and just out of college in June,2015. It is my first job, maybe I could not do better than the other sellers, but I will do my be

13、st to do my work to improve product and service. And will be very grateful if you can leave me a 5 star feedback if you are satisfied with my service.Happy New Year! Hope a nice year for both you and me! Have a nice day :)Best regardskubaierDear,Sorry to trouble you again.I am writing to confirm tha

14、t have you received the refund yet? And pls let me know if there are something I can do for you.Really sorry for the delay and my poor service. Beg your forgiving and understanding!And could you please remove the feedback as an important support and encouragement? Look forward to your reply. Thanks

15、for your support and understanding! Wish a happy life!Kindness regards,Amstyle Hello,First of all, please accept my deepest apologies for your unsatisfaction. We are really sorry about the trouble. For this part give you big problem, we are really sorry. I am a new seller and just out of college. It

16、 is my first job, maybe I could not do better than the other sellers, but I will do my best to do my work to improve product and service. We have given you a refund. Pls check your account later.And could you please remove the feedback as an important support and encouragement? Look forward to your

17、reply. Thanks for your support and understanding! Wish a happy life!Kindness regards,amstyleDear In light where there is a sheet, you need to remove the thin, light can be purchased to work!you can try. If still not work, pls contact me,Thanks for your support and understanding!DearReally sorry for

18、this.Pls try the button on the button of the helmet, if does not work, pls change a new battery. Hope this helps. If still not work, pls contact me, will soon resend or refund it to you. Really sorry for this. Beg your understanding! Thanks in advance. Have a nice day! :)Best regardsamstyleHi here,Y

19、ou misunderstood me,I have already given you a refund。We do not have any information about you card, so we refund and we can just refund to your Amazon account, which you used to pay for thisorder. Pls check it. could you please remove the feedback as an important support and encouragement? Hope thi

20、s helps.Thanks. Dear,First of all, please accept my deepest apologies for the long delivery time.As a seller, we really hope every clients could be satisfied with our product and services, and the product could be arrived on time. But the item shipped from China. Its a long way, the logistics cant b

21、e controlled. I can totally understand your feeling if I were you. And beg your understanding, too.maybe it get lost due to the long shipping distance. We have given you a refund. Pls check your account later. Really really sorry for this issue. Thanks for your support and understanding! Have a nice

22、 day! :)Best regards,amstyle We have resent the items to our customer on June 14th as promised, however, she is not willing to wait for more, so we have issued full refund already.Hi here,You misunderstood me,I have already given you a refund。We do not have any information about you card, so we refu

23、nd and we can just refund to your Amazon account, which you used to pay for thisorder. Pls check it. could you please remove the feedback as an important support and encouragement? Hope this helps.Thanks. Dear,First of all, please accept my deepest apologies for the long delivery time.As a seller, w

24、e really hope every clients could be satisfied with our product and services, and the product could be arrived on time. But the item shipped from China. Its a long way, the logistics cant be controlled. I can totally understand your feeling if I were you. And beg your understanding, too.maybe it get

25、 lost due to the long shipping distance. We have given you a refund. Pls check your account later. Really really sorry for this issue. Thanks for your support and understanding! Have a nice day! :)Best regards,amstyle We have resent the items to our customer on June 14th as promised, however, she is

26、 not willing to wait for more, so we have issued full refund already.删差评1. Go to A and click Your Account in the upper right hand corner.2. Click Your Orders.3. On the right, select a date range from the Date drop-down box. Click Go.4. A list of orders appears.5. Locate your order and click View Ord

27、er Details in the left-hand column, under the Order Placed date.6. Scroll down to Your Seller Feedback and click Remove.7. The Remove Feedback page appears.8. Select a reason for removing the feedback, and then click Remove Feedback.HI dear,I feel so sorry to hear that, maybe it get lost during the

28、long distance. I will re-ship a new one to you today.Pls be patient. Thanks.Sorry for any inconvenience and trouble.Have a nice day! Best regardsAmstyle退款 Hi here,We do not have any information about you card, so we refund and we can just refund to your Amazon account, which you used to pay for this

29、 order. Pls check it. Hope this helps.Thanks. 货物丢失 Dear,First of all, please accept my deepest apologies for the long delivery time.As a seller, we really hope every clients could be satisfied with our product and services, and the product could be arrived on time. But the item shipped from China. I

30、ts a long way, the logistics cant be controlled. I can totally understand your feeling if I were you. And beg your understanding, too.maybe it get lost due to the long shipping distance. Would it be ok if I resend it to you or give you full refund? Look forward to your reply. Really really sorry for

31、 this issue. Thanks for your support and understanding! Have a nice day! :)Best regards,amstyleHi dear,Really sorry to hear that. The brand name is on the helmet, GREENROAD, popular with the young man. And this helmet is just like decribed,lightweight, cool and safe enough. And would it be ok if I g

32、ive you $10 refund and you do not need to return it back to us? When take the long distance, high post fee and high cost into consideration? Really sorry to trouble you. Pls feel free to tell me your thoughts.Thanks in advance.Have a nice day! Best regardsAmstyle追踪号 Hi dear,I have updated the tracki

33、ng information for you. The tracking number is * by EMS. Pls check it later. Hope this helps.Any question pls feel free to contact me, will reply at first time退款删差评 Hello,First of all, please accept my deepest apologies for your unsatisfaction. We are really sorry about the trouble. For this part gi

34、ve you big problem, we are really sorry. I am a new seller and just out of college. It is my first job, maybe I could not do better than the other sellers, but I will do my best to do my work to improve product and service. could it be ok if I give you full refund.And could you please remove the fee

35、dback as an important support and encouragement? Look forward to your reply. Thanks for your support and understanding! Wish a happy life!Kindness regards,amstyle 要求退货的 Hi dear,First of all, really sorry for this issue. Of course you can return it. We ship from China, and you can go to the post offi

36、ce to ask for the post fee, which I am afraid you should pay. Then I will give you address to return.Hope this helps. Any question pls feel free to contact me. I am here for you all the time.Thanks for your support and understanding!Have a nice day! Best regardsAmstyle 要求改地址的 Hi dear,I feel so sorry

37、 for this issue. We ship from Hongkong, and it has been shipped already, so you can see, I can not change the address for you when it is on the way. Beg your understanding! And really sorry for this.Maybe you can contact the local post office to ask for some help. Sorry.Thanks for your support and u

38、nderstanding! Have a nice day! 6Any question pls feel free to contact me.Kindest regardsAmstyle货物没到 Dear,First of all, please accept my deepest apologies for the long delivery time.As a seller, we really hope every clients could be satisfied with our product and services, and the product could be ar

39、rived on time. But the item shipped from China. Its a long way, the logistics cant be controlled. I can totally understand your feeling if I were you. And beg your understanding, too.Your order had been shipped already and will be arrived soon. Pls wait with patience for last week.If still not arriv

40、ed for you,maybe it had lost in the long shipping distance. Then we will give you refund or resend asap.Any question contact me any time is ok.Thanks for yoursupport and understanding! Wish a beautiful day!Best wishes,Mustbe延时给差评的 Hi,dearWe are really sorry about the long time to deliver. As a selle

41、r, we really hope every clients could be satisfied with our product and services, and the product could be arrived on time. But the item shipped from China. Its a long way, the logistics cant be controlled. For this part give you big problem, we are really sorry. we are a new seller and try our best

42、 to do our jobs to improve ad andservice. Could you remove the review? Give us another chance to do better! Thanks for your support and understanding!Best regardsAmstyle不是正版商品 Hi dear,Sorry for disturbing you,We own no factories, so buy it from other suppliers. pls feel free to tell me your thoughts

43、, I am here for you all the time. Thanks for your support and understanding. Have a nice day! O(_)OBest regardsamstyle邮件不清楚的Hi dear,Sorry to trouble. I am a little confused by your last e-mail as below. Please limit your text to less than 300 characters.Please contact me at 559.429.1709So could you

44、pls make it clear? Then I can help you with this issue in time. Look forward to your reply. Thanks in advance.Have a nice day! Best regardsAmstyle已经退款 DearReally sorry for this. We have given you a refund. Pls check your account later. Any question pls contact me, I am here for you all the time.Than

45、ks for your support and understanding! Have a nice day! :)Amstyle问坏产品的数量 Hi here dear customer,Really sorry for this trouble,It is really our fault, sorry for this. Could you pls tell me the number, not work? Then we can give you retransmission Look forward to your reply. Thanks in advance. Have a n

46、ice day! :)Best regardsamstyle 让人耐心等待 Dear customer,Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office). International shipping information may not update so prompt, usually it takes around15-25 days for shipping.

47、 Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regardsamstyle 问重发的邮件 Dear,Really sorry to hear that, maybe it get lost due to the long shippingdistance. As you know,

48、 we shipped from China,usually takes 14-21 working days to receive the item. Would it be ok if I resend it toyou? Look forward to your reply. Really really sorry for this issue.Thanks for your support and understanding! Have a nice day! :)Best regards,重发不打折扣的 Hi dear,I feel so sorry for this issue.

49、And we will soon resend it to you. Pls wait with patience.About the discount, I can understand your feeling, really sorry for the trouble, and beg your understanding,too. We ship from China, the post fee is extreme high. Sorry, we could not give you a discount. Sorry!Thanks for your support and understanding! Have a nice day! Best regardsamstyle退半款的 Hi dear,I feel so sorry to hear that. As you know, we ship from China, take the long distance and high post fee into consideration, could it be okif I give you half refund and you do not need to return it

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