1、Q. A. Introduction,ESON,Wuxi Shin Guan Metal Technology Co.,Ltd,ESON 1,Content,. Quality Policy & Quality Target . QA Organization Chart . Quality Certification . DCC Flow Chart . IQC Flow Chart . IPQC Flow Chart . FQC&OQC Flow Chart . Customer Complaint Procedure .Calibration System . Questions & A
2、nswers,ESON,Wuxi Shin Guan Metal Technology Co.,Ltd,ESON 2,Quality Policy Satisfy Customers Requirement & Continue Improvement,Environment Policy raising consciousness 、 obey laws 、 Continue improvement 、 reducing waste 、 saving energy. Environment Target : Zero hazard.,ESON,Wuxi Shin Guan Metal Tec
3、hnology Co.,Ltd,ESON 3,Quality Target of Company Carry out suppliers evaluation and management practically. Encourage and promote the supplier to improve the quality of material which make the percent of pass over 98%. Reducing process LRR to less than 5%. Reducing the final LRR to less than 3%. Pro
4、mote the quality of products and service , Complaint less 3 event per month.,ESON,Wuxi Shin Guan Metal Technology Co.,Ltd,ESON 4,QA Organization Chart,ESON,Wuxi Shin Guan Metal Technology Co.,Ltd,ESON 5,Quality Certification,OHSAS 18001,ISO 9001,ISO 14001,ESON 6,DCC Flow Chart,12,ESON 7,Inspection F
5、low Chart -IQC,Warehouse Delivery Inspection,reject,IQCcheckAVL,Defects Control Procedure,IQC Iinspection,Label,Entering Warehouse,NG,OK,OK,NG,ESON 8,Inspection Flow Chart-IPQC,Boot-strap/line production,First Part,Production,Self-inspection,IPQC routing inspection,The treatment of defects,Label,Ent
6、er inspection-to be area,Molding stripping/keep samples,NG,NG,NG,NG,OK,OK,OK,ESON 9,Inspection Flow Chart -OQC,MC prepare material,Defects Control Procedure,OQC shipment Inspection,Label,Shipment,NG,OK,ESON 10,Customer Complaining Procedure,Customers complain,Confirm,Send out corrective measurement,
7、Cause Analysis,Raise strategy,Trace confirmation,Customer,Weekly(Re)Trace confirmation,Revise related documents Establish defect record,OK,NG,NG,ESON 11,Equipment Calibration System,Application of requirements,Application sectors,Purchase,Acceptance,Supplier,Serial No.andRegistration,Requisitined an
8、d Distribution,Normal use,Reqular check,Abnormal Inspection,Suspension,Scrap,Repair,Check,NG,NG,NG,OK,NG,ESON 12,Q.A. Measuring Equipment List,13,14,Name :Three-D Label :HEXAGON Type :700*1000 Precision:2.8+3.5L/1000M,Name :2.5-D Precision:0.001MM,Q.A. Measuring Equipment Display,15,Name :Roughmeter
9、 Label :Mitutoyo Type :SJ-301 Precision :0.01M,Type :Vickers Hardness Tester Label :MVC-1000D1,Q.A. Measuring Equipment Display,Q.A. Measuring Equipment Display,16,Name :Standard Lamphouse Label :TILO T60 Light Source:F/D65/TL84/UV/CWF,Name :Rub-resistant Tester Type :A20-339,Q.A. Measuring Equipment Display,17,Name :Electronic Moistureproof Box Label :CATEC Type :CTC98FD,ESON,Wuxi Shin Guan Metal Technology Co.,Ltd,ESON 18,Q&A,THANK YOU,