1、物业管理情境英语姓名:_ 专业:_学号:_ 分数:_空调维修Summer has come, Sustained high temperature makes people intolerable.This afternoon Miss Zhang called to service center,Wang,an assistant of the Center answered the call.Wang: Good afternoon，what can I do for you? Miss Zhang: Hello, this is the Admin Supervisor from XXX
2、 Company on 12thfloor. The air conditioner of our office doesnt work. Could you come to check?Wang：No problem, well come soonWang and a maintenance worker went to Miss Zhangs officeThey check theair conditioner system of this area and then found out that the filter hasbeen blockedThey cleaned the fi
3、lter and the air conditioner could worksoonWang: Miss Zhang, there are a lot of dust after long time workWe can help to do the regular cleaning, so just let us know if you need the helpMiss Zhang： It sounds greatThank you so much for your helpWang： You are welcome!房屋漏水Tuesday morning, Mary called to
4、 the service center, Linli answered the phoneLinli：Hello, what can I do for you?Mary：Hi, I am Mary，the tenant of 201,block A. There is water dropping form the ceiling in my toilet，would you please send somebody to help?Linli：Ok，We will come soon(Linli and a maintenance worker went to Marys homethey
5、knocked the door )Mary：Hi, come in Please Linli：Hi, Mary We are going to find out the reason first(the maintenance worker is checking)Maintenance worker：The water pipe upstairs is leaking，maybe its too old ，which caused the drippingMary：Oh I seeWhat can we do about this?Linli：The problem is caused by your neighbor living upstairs，therefore the repairs should be done by themWe will contact them immediately and give you a reply as soon as possibleMary Ok, thanksLinli：Youre welcome.
