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商务英语口语——谈判.doc

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1、在国际商务活动中,商务谈判占着重要的地位,每个商务从业人员都应该在这方面下功夫,下面就是一些商务谈判的常用常用商务谈判用语 1zxiutao 于 2012-11-15 发布 l 已有 753 人浏览玩歪歪博,拯救你的脖子和颈椎 数百名外教任意选,每天陪你练口语 圣诞节英语专题 宅在家里与外教老师学英文在国际商务活动中,商务谈判占着重要的地位,每个商务从业人员都应该在这方面下功夫,下面就是一些商务谈判 0(1)A: We can offer you this in different levels of quality.B: Is there much of a difference in pr

2、ice ?A: Yes ,the economy model is about 30% less.B: Well take that one .A:这产品我们有三种不同等级的品质 。B:价钱也有很大的分别吧?A:是的,经济型的大约便宜 30%.B:我们就买那种。(2)A: Is this going to satisfy your requirements ?B: Actually , it is more than we need .A: We can give you a little cheaper model .B: Let me see the specifications for

3、that .A:这种的合你的要求吗?B:事实上,已超出我们所需要的。A:我们可以提供你便宜一点的型式。B:让我看看它的规格说明书吧。(3)A: Youre asking too much for this part .B: we have some cheaper ones .A: What is the price difference ?B: The basic model will cost about 10% less .A:这零件你们要价太高了。B:我们有便宜一点的。A:价钱差多少?B:基本型的便宜约 10%左右。(4)A: How many different models of

4、this do you offer?B: We have five different ones .A: Is there much of a price difference .B: Yes, so we had better look over your specifications.A:这个你们有多少种不同的型式。B:五种A:价钱有很大的差别吗?B:是的,所以我们最好先把您的 规格说明细看一遍。(5)A: The last order didnt work out too well for us .B: What was wrong?A: We were developing too m

5、uch waste .B: I suggest you go up to our next higher price level.A:上回订的货用起来不怎么顺。B:有什么问题吗?A:生产出来的废品太多了。B:我建议您采用我们价格再高一级的 货。(6 )A: Did the material work out well for you ?B: Not really .A: What was wrong?B: We felt that the price was too high for the quality .A:那些材料进行的顺利吗?B:不怎么好。A:怎么啦?B:我们觉得以这样的品质价钱太高

6、了 。(7)A: Has our material been all right ?B: Im afraid not .A: Maybe you should order a little better quality .B: Yes, we might have to do that .A:我们的原材料没问题吧?B:有问题呢。A:也许您应该买品质好一点的B:是呀,恐怕只有这么做了。(8 )A: I think you had better come out to the factory .B: Is there something wrong .A: Yes ,your last shipm

7、ent wasnt up to par .B: Let s go out and have a look at it .A:我看你最好走一趟工厂,B:出了什么事吗。A:嗯,你上次送去的货没有达 到标准。B:走,我们去看看。(9)A: I want you to look at this material .B: Is this from our last shipment ?A: Yes ,it is .B: I can see why you are having some problems with it .A:我要你看看这材料!B:这是上次叫的货吗?A:是啊。B:我明白为什么你用起来会有

8、问题了 。(10)A: I would suggest that you use this material instead of that .B: But that costs more .A: But you will get less waste from this .B: Well try it once .A:我建议你改用这种替代那种。B:可是那样成本较高。A:但可以减少浪费。B:那么就试一次看看吧。常用商务谈判用语 2zxiutao 于 2012-11-15 发布 l 已有 550 人浏览玩歪歪博,拯救你的脖子和颈椎 数百名外教任意选,每天陪你练口语 圣诞节英语专题 宅在家里与外教

9、老师学英文在国际商务活动中,商务谈判占着重要的地位,每个商务从业人员都应该在这方面下功夫,下面就是一些商务谈判 0(11)A: Our manufacturing costs have gone up too much .B: You might try one of our cheaper components .A: Lets take a look at your price list again .B: Sure . Ill bring it in next week .A:我们的制造成本增加太多了。B:你试试这种较便宜的组件怎样?A:我再看一次你们的价目表吧。B:好哇 ,我下个礼拜带

10、过来。(12)A: This is the best material we have to offer .B: Actually ,I dont think we need it to be this good .A: I can let you have this kind cheaper .B: Lets do that .A:这是本公司所供应的最好的原料。B:说实在的,我并不认为我们用得着 这么好的,A :我可以算你 便宜一点。B:那就这么说定吧。(13)A: How is the new material working out for you ?B: Fine .were savi

11、ng a lot of money with it .A: Im glad to hear that .B: It was a good suggestion .thanks .A:新原料用得如何?B:不错,节省了不少的钱,A:听你这么说真高兴。B:你建议得不错,谢谢。(14)A: How many would you like to order ?B: Is there a minimum order ?A: No ,we can ship in lots of any size .B: Well try one case of this .A:您要订多少?B:有最低订购量的限制吗?A:没有

12、,任何数量都可以出货。B:那么,这种的就试一箱吧。(15)A: Were ready to take your order now.B: We want to try this component as a sample.A: I can send one for you to try .B: Yes , please do that .A:你们现在可以下订单了。B:这种组件我们想试个样品看看。A:我们可以寄个给你试用。B:好,那就麻烦你了。(16)A: How many would you like to order ?B: How do they come packaged ?A: In

13、cases of 100.B: Well take 500.A:您要订多少?B:货是怎样装的呢?A:一箱装 100 个。B:我们要 500 个。(17)A: We need seven of these .B: They come in cases of five .A: Then ,send two cases please .B: Good . thank you for the order .A:我们要七个这种的。B:它们是五个一箱。A:这样的话,就送两箱吧。B:好的,谢谢你的订货。(18)A: We cant handle an order that small .B: What is

14、 the minimum we would have to order .A: 300 pieces .B: I see ,send those ,then .A:这么少的数量,我们不能接 受。B:那么我们至少得订多少呢。A:300 个B:哦,那就 300个吧。(19)A: We have a problem with your order .B: What is it ?A: We cant split open a case to fill yourorder .B: Ill see if we can take the whole case .A:你订的货有点问题。B:什么问题。A:因为

15、我们不能拆箱来凑足你的订量 。B:那我考虑看看是不是可以买整箱。(20)A: Do you offer any quantity discounts ?B: No, we dont.A: Then give us three cases of this .A:大量购买有折扣吗?B:不,没有。A:那么这种的就买三箱好了。常用商务谈判用语 3zxiutao 于 2012-11-16 发布 l 已有 204 人浏览玩歪歪博,拯救你的脖子和颈椎 数百名外教任意选,每天陪你练口语 圣诞节英语专题 宅在家里与外教老师学英文在国际商务活动中,商务谈判占着重要的地位,每个商务从业人员都应该在这方面下功夫,下面

16、就是一些商务谈判的常用 0(21)A: You could save a lot if you would ordera little more .B: How could we do that ?A: We offer a discount for large orders .B: Let me take another look at our requirements .A:如果你单子下得多一点,可以省不少 的钱。B:怎么说呢?A:我们对大量订购有打折。B:那我们看看我们的需要量有多少。(22)A: Your prices seem a little high .B: We could m

17、ake them lower for you .A: How ?B: If you order in large lots , well reduce the price .A:你们的价钱高了一些。B:我们可以算你便宜一点。A:怎么做呢?B:如果你大量订购,我们可以降 价。(23)A: We can offer a 10% discount for orders over 10000 pieces.B: Im not sure we can use that many .A: It would represent quite a savings .B: Ok, Ill see what I c

18、an do .A:订购一万个以上,我们可以打 九折。B:我怕我们用不了那么多。A:这省下的可是一笔不少的钱哩。B:好吧,我考虑考虑吧。(24)A: Why are there three prices quoted for this part ?B: They represent the prices for different quantities.A: I see .B: The more you order , the more you will save .A:这种零件为什么有三种不同的报价 ?B:那表示不同的量有不同的价钱。A:原来如此。B:订购愈多,省的钱愈多。(25)A: Is

19、this your standard price ?B: Yes ,it is .A: It seems too high to meB: We can negotiate the unit price for large orders .A:这是你们的基本准价吗?B:是的A:好像贵了一点。B:如果大量订购,单价可以再 谈。(26)A: Im calling about mistake on our last invoice .B: What was it ?A: We should have been given the large quantity price .B: Yes ,that

20、is absolutely right .A:我打电话来,是因为上回 的发票有错。B:怎么啦。A:你应该开大宗折扣价才是。B:啊,对的,是应该这样。(27)A: Doesnt the quantity discount apply on this order ?B: No ,Im sorry ,but it doesnt.A: Why not?B: Because these items are from different shipments.A:这次下的单子没有大宗折扣吗?B:抱歉,没有。A:为什么没有?B:因为这几项品目不属同一批货。(28)A: We can make the pric

21、e lower if you would order a bit more .B: How much more ?A: Just three more cases .B: I think we can do that .A:如果你单子下多一点,我们可以减 价。B:还要多下多少?A:只要再三箱就可以了。B:那我想没问题。(29)A: I have the quotations you asked for .B: Good , weve been looking for them .A: Ill leave them for you to look over .B: Ill give you a

22、call when we are ready to talk about them .A:你要的报价已经做好了。B:好啊 ,我们一直等着看呢。A:我会留下来给你慢慢的看。B:等我们准备好可以谈的时候,我会打电话 给你。(30)A: Were you able to quote on all the items we need ?B: No, not all of them .A: Oh ?why not ?B: We arent able to supply the third ad fifth items .A:我们需要的每个项目你都能报价吗 。B:不,没办法全部。A:哦,为什么?B:第三及

23、第五项目,我们没有货 供应。常用商务谈判用语 4zxiutao 于 2012-11-16 发布 l 已有 288 人浏览玩歪歪博,拯救你的脖子和颈椎 数百名外教任意选,每天陪你练口语 圣诞节英语专题 宅在家里与外教老师学英文在国际商务活动中,商务谈判占着重要的地位,每个商务从业人员都应该在这方面下功夫,下面就是一些商务谈判的常用 0(31)A: Here are the quotations that you asked for .B: How do they compare to last years ?A: The price increases havent been too bad a

24、t all .B: Thats good to hear .lets take a look at your prices .A:这是你的报的价。B:与去年的相比怎么样。A:没有涨太多。B:那好,我们来看看你的报价吧 。(32)A: I have a question about this quotation you submitted .B: What is it ?A: The third item has been omitted .B: Oh ,yes .we dont carry that item anymore .A:你提出的报价我有问题。B:什么呢?A:第三项目漏掉了。B:哦,

25、是的,那一项目我们不再卖了 。(33)A: What is the deadline for submitting the quotation ?B: We need it in our office by next Monday .A: I think well able to make that .B: Good .we cant extend the deadline .A:报价截止日是哪一天?B:下星期一以前要送到我们公司。A:我想没问题。B:那好,我们可不能延期的。(34)A: Wed like a chance to bid on this business.B: Well be

26、taking quotations next month .A: Will you let us have the specifications ?B: Sure ,just drop in my office some time and pick them up .A:我们希望能有机会投标这笔生意。B:我们将在下个月接受报价。A:规格说明书可以给我们吗。B:没问题,什么时候到我办公室来 拿都可以。(35)A: Can you tell me why our bid was not accepted?B: I think you were a little too high on some o

27、f the items .A: On which ones ?B: Youre perfectly welcome to inspect the winning bid .A:请告诉我为什么我们没有得标好吗 ?B:我想你们有几个项目的价格高了一 点。A:哪几个品目呢,B:我们很欢迎你来查阅得标者。(36)A: Was our bid accepted ?B: No ,I m sorry .it wasnt .A: Can you tell me why ?B: Sorry ,but Im not at liberty to reveal that information.A:我们得标了吗?B:

28、抱歉,没有。A:能告诉我什么原因吗?B:对不起,我示能随意泄露情报。(37)A: Congratulations ! your bid has won .B: Im glad to hear that .A: When can you come around to discuss some details with us ?B: Ill be there next Monday at noon .A:恭喜!你得标了。B:真是好消息,A:什么时候可以过来和我们讨论细节 呢?B:下个星期一中午吧。(38)A: What is your best price on this item ?B: $24

29、.95 per hundred piecesA: That will be fine with us .B: Fine . Ill start the paperwork for your order right away .A:此一品目的最低价是多少?B:一百个美金二十四块九毛五。A:这价钱还可以。B:好啊,那我立刻就为你们的订 单作准备了。(39)A: Can we expect the same price as last time ?B: Oh ,yes ,no problem about that.A: Good , well be ordering in just a few da

30、ys.A:价钱能够和上次的一样吗?B:哦,可以。没问题的。A:很好,两三天内我们就会下订 单。(40)A: This price is quite a bit higher than it was last time .B: Were sorry ,but we ve had a slight price increase here .A: Slight ? I wouldnt call this slight .B: Weve had to increase our prices on this item by just 8%.A:这次的价格比上次要贵了一些。B:真抱歉,不过我们出只涨了一点

31、 点而已。A:一点点?这叫一点点?!B:这一种我们不得已也只加了 8%而已。0(41)A: We think the price in item number five is too high .B: Thats about the best we can do on that .A: Well have to talk it over some more .B: Lets see if we can work it out to your satisfaction .A:第五项我们认为价钱太 高了。B:那差不多是我们所能开 出的最低价了。A:这个我们还得再谈一谈 。B:我来看看是否有什么办

32、法能让你满意。(42)A: Im sorry ,but we have a problem here .B: What is it ?A: We cant handle these price increase of yours .B: Lets talk about it some more .A:对不起,我们有困难。B:什么困难。A:我们没办法接受你们提 高价钱。B:我们再谈吧。(43)A: Are these new prices acceptable ,then?B: Ill have to check with my boss.A: Im sure youll find that w

33、e are very competitive now .B: Ill let you know as soon as I get an answer .A:那么,这些新价格可以接受吧 ?B:我得和老板先谈谈。A:我敢说你们一定会发现 ,我们现在的价钱是不怕别人竞争的。B:我一有消息就立刻通知 你。(44)A: I dont think well be able to pay these price.B: We may be able to work out a better deal for you .A: Such as ?B: We can give you a discount if y

34、ou order for immediate shipment .A:这种价钱我们恐怕没办 法接受。B:我们也许可以想出一个 对你有利的办法。A:譬如说什么?B:如果你的订单是马上出 货的话,我们可以打折。(45)A: Were not going to be able to get together on price .B: Why not ?A: Your bid is much higher than your competitors .B: Ill check back with by head office for you .A:在价格上我们的看法似 乎无法一致。B:怎么会呢?A:你

35、们的价钱比起其他公 司高出太多了。B:这个我回头会跟总公司 查核一下。(46)A: Ive got good news .B: What is it ?A: The head office agreed to the lower price you asked for .B: Good .now we can go ahead and write up the order .A:我有好消息告诉你。B:什么好消息?A:总公司已同意你要求的 较低价格。B:好极了,现在我们可以准备下单了。(47)A: What are your discount terms ?B: We give a 2% dis

36、count for cash .A: Is that all ?B: Yes ,that is the best we can do .A:折扣的条件是什么?B:付现的话折扣 2%.A:只能这样吗?B:是的,这是我们的最低价了。(48)A: What are your discount terms ?B: 2-10-net-30 .A: Let s see ,that means a 2% discount if paid within ten days .B: Yes , and full payment is due within 30 days.A:你们的折扣条件如何?B:2-10-ne

37、t -30A:哦。那是说如果10 天内付款,有 2%的折扣。B:是的,如果在 30天骨付款就没有折扣。(49)A: Im glad that you could see me today .B: Yes ,we only have one more item to take care of .A: Thats right .we have to work out the final price .B: Its time to get down to business now . A:真高兴你今天能来。B:是啊,要谈的只剩下一项而已 了。A:是的,我们得把最后的价格敲 定。B:是进入正题的时候啦

38、。(50)A: Were Ready To Place Our Order .B: Glad to hear that .A: Can I give it to you now ?B: Im all ears .A:我们准备好下订单了。B:太好了A:现在就下给你,可以吗?B:洗耳恭听。Dan Smith是一位美国的健身用品经销商,此次是 Robert Liu 第一回与他交手。就在短短几分钟的交谈中,Robert Liu 既感到这位大汉粗犷的外表,藏有狡兔的心思?他肯定是沙场老将,自己绝不可掉以轻心。双方第一回过招如下:D: Id like to get the ball rolling(开始)

39、by talking about prices.R: Shoot.(洗耳恭听) Id be happy to answer any questions you may have.D: Your products are very good. But Im a little worried about the prices youre asking.R: You think we about be asking for more?(laughs)D: (chuckles 莞尔) Thats not exactly what I had in mind. I know your research

40、costs are high, but what Id like is a 25% discount.R: That seems to be a little high, Mr. Smith. I dont know how we can make a profit with those numbers.D: Please, Robert, call me Dan. (pause) Well, if we promise future business?volume sales(大笔交易)?that will slash your costs(大量减低成本)for making the Exe

41、c-U-ciser, right?R: Yes, but its hard to see how you can place such large orders. How could you turn over(销磬) so many? (pause) Wed need a guarantee of future business, not just a promise.D: We said we wanted 1000 pieces over a six-month period. What if we place orders for twelve months, with a guara

42、ntee?R: If you can guarantee that on paper, I think we can discuss this furtherRobert 回公司呈报 Dan 的提案后,老板很满意 对方的采购 计划;但在折扣方面则希望Robert能继续维持强硬的态度 ,尽量探出对方的底线。就在这七上七八的价格翘翘板上,双方是否能找到彼此地平衡点呢?请看下面分解:R: Even with volume sales, our coats for the Exec-U-Ciser wont go down much.D: Just what are you proposing?R:

43、We could take a cut(降低)on the price. But 25% would slash our profit margin(毛利率).We suggest a compromise?10%.D: Thats a big change from 25! 10 is beyond my negotiating limit. (pause) Any other ideas?R: I dont think I can change it right now. Why dont we talk again tomorrow?D: Sure. I must talk to my

44、office anyway. I hope we can find some common ground(共同信念)on this.NEXT DAYD: Robert, Ive been instructed to reject the numbers you proposed; but we can try to come up with some thing else.R: I hope so, Dan. My instructions are to negotiate hard on this deal?but Im try very hard to reach some middle

45、ground(互相妥协).D: I understand. We propose a structured deal(阶段式和约). For the first six months, we get a discount of 20%, and the next six months we get 15%.R: Dan, I cant bring those numbers back to my office?theyll turn it down flat(打回票).D: Then youll have to think of something better, Robert.Dan 上回提

46、议前半年给他们二成折扣,后半年再降为一成半,经 Robert 推翻后,Dan 再三表示让步有限。您知道 Robert 在这折扣缝隙中游走,如何才能摸出双方都同意的数字呢?他从锦囊里又掏出什么妙计了呢?请看下面分解:R: How about 15% the first six months, and the second six months at 12%, with a guarantee of 3000 units?D: Thats a lot to sell, with very low profit margins.R: Its about the best we can do, Dan

47、. (pause) We need to hammer something out (敲定)today. If I go back empty-handed, I may be coming back to you soon to ask for a job. (smiles)D: (smiles) O.K., 17% the first six months, 14% for the second?!R: Good. Lets iron out(解决)the remaining details. When do you want to take delivery(取货)?D: Wed lik

48、e you to execute the first order by the 31st.R: Let me run through this again: the first shipment for 1500 units, to be delivered in 27 days, by the 31st.D: Right. We couldnt handle much larger shipments.R: Fine. But Id prefer the first shipment to be 1000 units, the next 2000. The 31st is quite soon - I cant guarantee 1500.D: I can agree to that. Well, if theres nothing else, I think weve settled everything.R: Dan, this deal promises big returns(赚大钱)for both sides. Lets hope its the beginning of a long and prosperous relationship.

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