1、05月-MTP 中层管理者管理技能提升（05 month -MTP middle management management skills upgrading）MTP management skills upgrading of middle managersOrganizer: bullyear business network ()Time and place: 2012, 05, 18-19, ShenzhenTime and place: 2012, 05, 25-26, BeijingTraining costs: 3280 yuan / person (including info
2、rmation fee, lunch fee, expert speech fee), accommodation arrangement, cost per se;Participants: middle managers, middle managers, grassroots managers.-Registration advisory telephone:National toll free hotline: 400-6688-336, Miss Lei, Miss WuGuangzhou Tel: (020) miss Lei, 82787586, 82608852, Mr. Qi
3、uShenzhen Tel: (0755) Miss Zhang, 61286566Shanghai Tel: (021) 51697909, 51697912, Mr. Cai, Miss WangOnline consulting QQ:343095231 (validation information: course consulting)For other latest and hottest courses, please visit -Training target:Understand the roles and responsibilities of the backbone
4、cadres, and give full play to the functions that managers should have in their work;Establish the correct attitude and consciousness of managers;Understand the principles that should be followed in the operation of an organization, so that the organization can function effectively and effectively;Ab
5、le to use scientific thinking and spirit, and use realistic methods to complete the work;Understand what should be done and done in planning, executing, and controlling to achieve a successful goal;Cultivate the awareness of initiative and discovery, in order to make the necessary improvement in the
6、 new spirit of good change;Understand the importance of nurturing talent and learn how to teach at work;Understand the importance of communication, can establish the barrier free communication environment in the organization, and master the skill of communication;Understand the characteristics of hu
7、man nature, can bring people with heart, stimulate subordinates work, motivation and willingness to boost work moraleCurriculum background:The United States Gallup (Gallup) survey pointed out that 65% of the employees are actually want to leave their boss, and the employee turnover ranked five big r
8、eason: No1: No2: no not respected, making sense of participation, No3: comments belittled, No4: pay do not match, and return No5: salary, three are the supervisor should bear the main responsibility.However, as a middle-level cadre, we often feel confused:Why every day I caught in the concrete affai
9、rs busy tired unbearable?Why does my subordinate always fail to do his job?Why do I always play the role of fireman, fire everywhere, lack of skill?Why am I spending so much time still not meeting my expected performance goals?Why?Todays middle-level cadres are under unprecedented pressure, the high
10、er authorities hope that their implementation in place, subordinates hope that their command properly, at the same level hope that their own more cooperation. When it comes to the status quo, many people describe it as “busy, confused, tired, bored“.Many middle-level cadres are not studying manageme
11、nt origin, but because of their outstanding work, promoted from the backbone of business to management positions, so often follow the past work and behavior patterns. For management, they often rely on scattered experience and feelings, and did not really form a systematic, scientific, practical man
12、agement skills.This course gives a mid-level management panorama, will help the middle-level cadres to fully understand the connotation of management, from the inside to improve their knowledge and skills, so as to enhance their comprehensive performance management.-Course content:The first part is
13、management cognitionChapter 1, the role cognition of managersDefinition and meaning of managementActivities: body letter combinationsManagerial role cognition and transformationBand conductor and band member;Case: the agony of new managersThe role orientation and function of managersManagement funct
14、ion: upper, lower, parallel, interpersonal multi-dimensional map; activities: sandwich, fill in the blanksRole orientation: activities: the boss you expect; your satisfied subordinatesAttitudes and consciousness of managersMission sense - inspired by the builders of the birds nest, flamingos, marath
15、on runnersResponsibility: - VIDEO - scold; open the window and look in the mirror? the will to achieve and the leather Marley Weng effect - Leather Marley Weng effect; the solution of the tardiness problemAnd suffering consciousness and promote change - activities: learned helplessness, Lamar soldie
16、rs, airplane boxes etc.Efficiency consciousness and result oriented, testing, complete the task and achieve results)The second chapter is the consistency of command systemThe formation and organization of an organizationLook at the picture: whats in the picture?Organize the interaction of the three
17、classes- activity: connection problem; case: three class “in the movie“ the enemy approached the wallsCommand system consistencyVideo: DilemmaStimulate job identificationCase: a new task: McDonalds president and cleanerLicensing and anti licensingVideo: “smart“ subordinatesThe second part, work mana
18、gementThe third chapter, plan and ImplementationManaging cyclic -PDCAPlan execution review Amendment: activity: digital deliveryThe importance of planningWhy not plan, easier said than done;Start from the end, aim at the goal? target SMART principle: activities: count to 30Consideration of assignmen
19、tHuman considerations, considerations and organizational considerations; case: who will do it?Joint management of situationSituation = goal coexistence + information sharing; case: little Deng AimaThe fourth chapter, control and problem discoveryThe nature of controlTypes of problems and controls- C
20、=A-BControl before, during, after the eventThe principles that control should be masteredPay attention to the over and out of control; control too much influence; influence the lack of controlControl not for controlHow to detect problemsOvercoming obstacles to discovery; cases: good traditions, etc.
21、? problem awareness: case: small holes in refrigerator bagsThe third part, personnel managementThe fifth chapter is about the management ability of managersThe importance and necessity of counselingCase: a letter from the underling to the managerEnterprise human resource training frameworkTrain the
22、iron triangle: OFFJT-OJT-SD; their respective advantages, disadvantages and scope of applicationMaster the main points of trainingIceberg Theory: knowledge, skills and attitudes; training needs analysis and training plan formulationNew employee guidanceVideo: Xu Weis expectationsVideo “soldier assau
23、lt“ - Ma Xiaoshuai, welcome ceremony, Ma Xiaoshuais heroic utterance.The steps of job instruction and the specific behavior of job instructionActivities: can you wear a tie? Can you teach others to wear ties?Video: simpleThe sixth chapter is about the communication ability of managersEstablish commu
24、nication channelsThree elements of communication; communication seven links; communication closed loop; Video: National Day parade in the communication pathThe function of communication in managementOvercoming barriers to communication? barriers from other bosses, subordinates, and other barriersHow
25、 to overcome barriers to communication?Activities: “people“ and “in“; Video: three programs who first saidDrills: three bosses EQ; questioning 5 times WhyPrinciples and techniques to be used in communicationExpressive skills: activities: language and mind - three idioms, you knowApply accurate expre
26、ssion of 5w2h, use Taiji spirit, rhetorical question and relay skillsListening skills: activities: what should you say?3 levels of listening; listening 3R; listening testThe seventh chapter is the incentive of managersPrinciple of motivationIdentifying needs, using methods and inspiring employees; V
27、ideo: why money and discipline fail?Identifying needs - the practical application of Maslows Theory? physiological needs, security needs, love and ownership needs, respect for needs, self actualization needsEffective incentive methodX-Y-Z theory and the application of “the three codes of Three Dynas
28、ties“Institutionalized wrong thinking: case: moon cakes for Mid Autumn Festival“I think,“ what can be done: the video “sword“ - both fragments of incentive- the trick: case: a pleasure which would cost nothing incentive humility lesson; video sharing: KFC takeawayEnlighten the right attitudeMulti ch
29、annel influence on subordinates; case: Arizona Forest Park experiment, McDonalds wife account- managers lead by example; video “sword“ squadron and assault-Lecturer: Miss YangEducation and qualification certification:Special senior trainer, AITA American Training Association, PTT professional traine
30、r, AACTP American Training Association, TTT certification instructorLecturers experience and expertise:Miss Yang served as Lenovo, Maoyebaihuo, Foxconn and many other foreign manufacturing industry, the domestic retail industry, media industry, training director, has received the national registered
31、 enterprise training division, national certification occupation qualification work network training, experience with full-time training teacher Yang himself 10 years, carefully designed for enterprise development and management courses, are “efficient execution“, “MTP-“, “management development pro
32、gram to build high performance team“, “create excellent middle-level managers“, “TTT-“ training of trainers and other management courses.Training customer and training style:Yang teacher training has many well-known enterprises, such as mobile, telecom, Lenovo and other group companies and subordina
33、te branches, Fiyta watches, Chongqing agricultural firms, Nanchang Construction Bank, the Dayawan nuclear power station, Shenzhen post, A8 music, beauty, Shanxi securities, Coca-Cola and other companies, Mr. Yang has theory deep foundation and practical experience, teaching experience, using the rea
34、l case of the enterprise in the course of discussion and analysis, incisive and vivid, that is, to further stimulate students interest in learning, students won the praise!-If you are to attend this seminar, you may sign up in the following two ways:First, copy the following URL into your browsers a
35、ddress bar, enter after you can see the course outline, and then click on the “online registration“ button, fill in your registration information (including company name, participants etc.), then click the “submit“ button to register.URL: http:/ Fill in the following application forms and print them
36、 to: (020) 82694022 or (0755) 61286566 or (021) 51697912Registration receiptTopic: management skills upgrading of MTP middle managersTime: place:The unit name: _ Email:_If the invoice is different from the name of the present receipt. Please note: _Contact: Tel: Fax: _ _ _Participants: _ position: _
37、 mobile phone: _Email:_Participants: _ position: _ mobile phone: _Email:_Participants: _ position: _ mobile phone: _Email:_Payment: cash / check / transfer.Number: _ ginseng cost: Total: _ yuanRemarksOneUpon receipt of your registration information, we will confirm your contact with the participants
38、 for the first time;2. a week before the start of the course, we have a special person to send you a confirmation letter for the training. There are training registration instructions, and detailed class address and road map;3. this course can also arrange internal training, welcome to inquire and apply for scheduling;4. if you have any questions about this course, please call us.
