1、One benefit of ERP systems is that by having standard user interfaces, less _ of employees is required.Select one:a. None of theseb. managementc. qualityd. training e. numbersIn the tiered architecture, the ERP application is stored on the _ tier.Select one:a. presentation logic b. datac. middleware
2、d. hardwaree. business logicAn ERP architecture consists of both a physical architecture and a :Select one:a. logical architecture. b. system architecture.c. system documentation.d. labor component.e. database.An organization must first do a _ to help narrow down the ERP vendors to a select few.Sele
3、ct one:a. performance reviewb. system analysisc. vendor reviewd. needs assessment In the ERP systems, they must meet the organizational needs in todayss competitive environment to be:Select one:a. None of theseb. cross functional, static and global.c. cross functional, dynamic, and siloed.d. cross f
4、unctional, dynamic and global. e. mono functional, dynamic and global.ERP systems are _ which means they can be accessed using a web client.Select one:a. functionalb. cross-functionalc. integrated d. real-timee. web-enabledWhen an ERP system is upgraded, this means that the IT staff will have to upg
5、rade not only the existing application, but also any _ they have made.Select one:a. modifications b. decisionsc. designsd. clarificationse. protectionsAll of the following are components of an ERP system except:Select one:a. tools. b. hardware.c. processes.d. databases.e. people.ERP systems integrat
6、e a business processes across their:Select one:a. sales activities.b. functional dependencies.c. value chain.d. system boundaries. A strong commitment from _ is critical for the success of an ERP system.Select one:a. users b. system administratorsc. vendorsd. peoplee. management_ is the time from “g
7、o live“ to about 90 days after, or until the number of issues and problems have been reduced.Select one:a. Testing and Debugging b. Rationalizationc. Stabilizationd. Analysise. ImplementationA _ system is an integrated information system that supports all the functions of the enterprise in real-time
8、.Select one:a. Managementb. None of thesec. Decentralizedd. ERP e. SiloBusiness organizations have become _.Select one:a. more layeredb. All of thesec. less complex d. more complexe. easier to manageThe _ approach to implementing an ERP system helps organizations lower the long-term maintenance of t
9、he ERP application.Select one:a. waterfall b. data flowc. RADd. layeredDuring the 1960s and 1970s most organizations designed their systems in a _ manner.Select one:a. componentized Incorrectb. cross-functionalc. cohesived. siloe. interrelatedERP vendors embed _ in their software.Select one:a. datab
10、. components c. protocols.d. best practicese. upgradesMaking modifications to the ERP software will _ the investment in the system and introduce higher implementation risk.Select one:a. simplify b. None of thesec. increased. decreasee. reinforceBecause they lack the skill sets and time necessary to
11、develop it _, most organizations choose to purchase ERP software from a vendor.Select one:a. organicallyb. cross-functionally c. in-housed. modularizede. efficientlyERP system implementation failures are often caused by lack of attention to the business processes and the _ components.Select one:a. h
12、ardwareb. interrelatedc. peopled. software e. databaseAs opposed to ERP systems, e-Business systems are focused more on integrating _ processes.Select one:a. None of theseb. software c. externald. hardwaree. internalIt is not uncommon for employees to _ the changes in their roles and department boun
13、daries due to the new ERP system.Select one:a. requestb. resist c. None of thesed. sabotagee. embraceERP systems help to increase the efficiency of the organization and worker productivity by providing a _ for all corporate data, information, and knowledge.Select one:a. platform b. central repositor
14、yc. decentralized archived. networke. architectureChecking inventory is an example of a :Select one:a. database.b. system function.c. business process. d. software function.One of ERP Systemss goals is to make information flow between _ and the system.Select one:a. marketingb. accountingc. All of th
15、ese d. productione. finance_ an ERP system during the implementation increases the cost of the system and increases the implementation risks.Select one:a. Delaying b. Diagrammingc. Integratingd. Outsourcinge. ModifyingA _ implementation involves considerable modifications to the ERP software.Select
16、one:a. vanillab. cross-functionalc. vendor-driven d. web-enablede. chocolateThe CEO of a firm probably requires less quantity of information but a very high _ of information.Select one:a. costb. transferc. None of thesed. quality e. amountA “vanilla“ ERP implementation is when the organization decid
17、es to implement the ERP software:Select one:a. “as is.“b. without complex interfaces. c. with B2B capabilities.d. quickly.e. with special additions.The general goal of an Information System is to convert data into useful:Select one:a. data flows. b. information.c. tools.d. procedures.A _ is a dynami
18、c sub-organization that can be created and eliminated depending on need.Select one:a. departmentb. IT groupc. matrix groupd. Business Unite. strategic group The concept of _ means that clean data can be entered once and then reused across all applications.Select one:a. data integrationb. cross-data
19、reports c. data flowsd. system integratione. real-time accessA _ is defined as a series of tasks or activities grouped to achieve a business function or goal.Select one:a. system prototype b. software designc. information systemd. business processWhich of the following is not a component of an Infor
20、mation System?Select one:a. outputb. people c. datad. hardwaree. softwareAn ERP system works on a _ database that allows various departments to share information and communicate with each other.Select one:a. None of theseb. archivec. silo d. ERPe. singleA _ organization focuses all its business proc
21、esses around improving its relationship with its customers.Select one:a. customer-centricb. sales orientedc. non-profitd. verticalBeing able to approve a customers credit application on the spot is an example of how integrated systems can provide better:Select one:a. information visibility.b. resour
22、ces.c. support.d. market research.Because systems integration often involves sharing information across departments, this often creates _ among the functional departments.Select one:a. better decisionsb. power conflicts c. new opportunitiesd. network failuresAn organization that wants to connect its
23、 systems with its partners and suppliers needs to have a robust _ system in place.Select one:a. supply chainb. ERP c. TPSd. DSSERP systems are integrated, multi-module _ software packages.Select one:a. platformb. networkc. web-serviced. databasee. application The business process view flattens the o
24、rganization from a hierarchical to a _ structure.Select one:a. vertical b. horizontalc. relationald. matrixA side benefit of integration is that the organization is forced to _ its hardware, software, and IT policies.Select one:a. upgradeb. standardizec. reengineer d. reviewSystems integration means
25、 allowing access to a shared data resource by people from different _ areas of the organization.Select one:a. logical b. functionalc. decisionald. geographicalTo avoid support and maintenance problems with the integrated system it is important to create a _ IT help desk and support.Select one:a. cen
26、tralizedb. networkc. strategicd. businesse. distributed The current generation of ERP systems does not work well with _ architecture on legacy platforms.Select one:a. in-house b. gridc. cross-platformd. centralizede. distributedAt the physical level, systems integration means providing seamless conn
27、ectivity between _ systems.Select one:a. functionalb. heterogeneousc. distributedd. softwareAt the _ level, ERP systems require organizations to focus on business processes rather than functions.Select one:a. logicalb. hardwarec. presentationd. middlewaree. physical_ systems focus on individual task
28、s and/or functions rather than on a process and supporting team collaboration.Select one:a. Verticalb. Matrixc. Silod. HierarchicalThe hierarchical layers of an organization from strategic planning to operational control represent _ silos.Select one:a. horizontalb. matrixc. cornd. verticalHersheys E
29、RP project failed initially because they failed to break their existing:Select one:a. functional silos.b. chocolate bars.c. software development patterns.d. hardware resources.e. cross-functional roles.Business _ reengineering involves changing the mindset of employees to do their tasks in a new way
30、.Select one:a. taskb. systemc. softwared. functione. processIntegrated systems should _ share information with one another.Select one:a. seamlesslyb. slowlyc. rarelyd. neverIf there is a system failure or a major disaster it is crucial that a good _ system for the integrated system be in place.Selec
31、t one:a. hardwareb. crisis managementc. electricald. databasee. backup and recoveryIn general, the biggest benefits of implementing an integrated system include a reduction in inventory and _ costs.Select one:a. directb. silo c. materiald. personnele. indirectInformation systems that are used for ge
32、nerating reports for mid-level managers are known as:Select one:a. DSS.b. databases.c. MIS. d. ESS.The first step in systems integration is to take inventory of the various IT _ being used in the organization.Select one:a. hardware componentsb. resourcesc. web-enabled applicationsd. integrated syste
33、ms e. databasesOne step in the systems integration process is to develop a policy on whether older, _ systems will be supported and maintained.Select one:a. functional b. legacyc. departmentald. business_ tools are good for short-term integration of existing applications in the organization.Select o
34、ne:a. Data integrationb. Real-time accessc. Middleware d. Business process integratione. HardwareMany benefits of integrated systems are _ so they are difficult to quantify.Select one:a. decisional b. intangiblec. operationald. tangiblee. financialManually reentering data in a system _ leads to more
35、 errors and inaccuracies.Select one:a. rarelyb. neverc. usually d. alwaysTo get employees to do their task in a new way, managers must get them to shift their focus from achieving _ goals to organizational goals.Select one:a. departmentalb. individualc. functional d. practicale. ProceduralThe evolut
36、ion of Information Systems is often viewed as a _ change process in which technologies, human factors, organizational relationships and tasks change continuously.Select one:a. easyb. socio-technicalc. automated d. SimplifiedERP systems come with built-in _ for a variety of functions such as entering
37、 a customer order.Select one:a. vendorsb. tasksc. processes d. rolese. usersOne benefit of the _ module is that it helps companies comply with the government rules of the Sarbanes-Oxley Act.Select one:a. sales and marketingb. accountingc. finance d. productionThe _ module uses data collection techno
38、logies such as RFID and bar codes to improve resource allocation for cross-docking processes.Select one:a. salesb. accountingc. procurementd. transportatione. productionIn the ERP system, user _ are set up to define access right for every user in the portal.Select one:a. securityb. rolesc. applicati
39、on d. web-servicesEmployee data is managed in the _ module.Select one:a. human resource b. credit managementc. databased. sales and marketinge. purchasingA drawback of the two-tier ERP architecture is that it requires expensive _ for integrating other systems.Select one:a. middlewareb. 3 tier system
40、s c. None of thesed. 1 tier systemse. n-tier systemsThe GUI resides on the _ layer of the three-tier system architecture.Select one:a. application b. logicalc. GUId. presentatione. None of theseThe GUI resides on the _ tier.Select one:a. None of theseb. logicalc. presentationd. GUIe. ApplicationERP
41、vendors embed their best business _ in their software to help businesses improve their productivity and performance.Select one:a. tasksb. decisionsc. functionsd. practicese. productsThe next generation web-based architectures will help to deliver _ access to ERP systems.Select one:a. centralizedb. s
42、hort termc. limitedd. None of thesee. ubiquitous The term _ refers to system architectures that can have any number of distinct tiers including 4-tiers and more.Select one:a. 4 tierb. n-tier c. frontierd. m-tiere. None of theseThe enterprise system architecture can be viewed from two different angle
43、s; the functional angle and the _ angle.Select one:a. logicalb. networkc. systemd. decisionalThe ERP system _ determines the relationships between all the complex IT components.Select one:a. layoutb. middleware c. architectured. networkThe IT components of an ERP system architecture include the hard
44、ware, software and the:Select one:a. organization.b. middleware. c. data.d. security.The _ tier acts as the intermediary between the client applications and the database.Select one:a. logicalb. middlewarec. businessd. presentationIn the newer Web-based architecture, the _ layer is split into the Web
45、 Services tier and the Web Browser tier.Select one:a. networkb. presentationc. application d. databasee. securityThe IT infrastructure in organizations has moved from centralized to client-server and _.Select one:a. recentralizedb. unmanageablec. distributedd. siloede. None of theseIf the ERP vendor
46、s software and best practices do not match the organizations needs, it may be necessary to _ the ERP software.Select one:a. compartmentalizeb. upgradec. individualize d. customizee. proceduralizeIn a typical two-tier architecture, the server handles both the _ and database duties.Select one:a. netwo
47、rkb. applicationc. user accessd. securitye. protocol control The _ module provides tools and data warehousing capabilities.Select one:a. business intelligenceb. asset managementc. project managementd. self-servicee. database The _ tier consists of a web browser and a reporting tool.Select one:a. dat
48、abaseb. application c. GUId. logicale. presentationA fully functioning ERP system needs a high availability _ in order to support the growth of the user population and its expansion out to the supply chain partners.Select one:a. API b. networkc. application serverd. databasee. GUIThird party system integration can be done in either the portal or the _ layer.Select one:a. None of theseb.
