1、酒店礼宾部英语1酒店礼宾部英语重要词汇礼宾部 Concierge行李生 Bell man / Bell boy门童 Doorman行李 Luggage / Baggage行李架 Luggage rack行李存放处 Luggage Depository行李车 Baggage trolley司机 Driver导游 Tour guide电梯 Elevator洗手间 Toilet机场 Airport火车站 Railway station商场 Shopping center超市 Super market小费 Tip雨伞 Umbrella接机服务 Pick-up service / Limousine s
2、ervice行李寄存 Check baggage叫早服务 Morning call贵重物品 Valuables易碎物品 Fragile objects自助早餐 Buffet breakfast往前直走 Straight on2酒店礼宾部英语常用词汇五星级酒店Five-star hotel前厅部 Front office department总台 Reception / Front desk总机 Operator / Service center商务中心 Business center票务 Ticket service游泳池 Swimming pool怡湖园西餐厅 / 西餐厅 Lakeside
3、Caf / Western restaurant明珠中餐厅 / 中餐厅 Powerlone Pearl Restaurant / Chinese restaurant大堂吧 Lobby lounge / 医务室 Clinic Room桑拿 Sauna / 按摩 Massage / 美容厅 Beauty salon宝龙会 Powerlong Club多功能厅 / 会议室 Powerlong Multi-Function Hall / Meeting room停车场 Parking lot总经理 General manager / 经理 Manager大堂副理 Assistant manager
4、AM宾客关系主任 Guest relation officer GRO主管 Director / 领班 Supervisor楼层服务员 Room boy / Room waiter总台接待 Receptionist / 维修人员 Repairman换钱change money明信片postcard洗衣袋Laundry bag小心轻放Handle with Care / 请勿倒立Keep Top Side Up3酒店礼宾部英语常用句 Are these your baggage?行李 Is this everything, sir 部 西 生 May I take them for you? /
5、 Let me help you with your luggage.拿 / 拿吧 I hope Im not disturbing you.Just a moment, madam. Ill bring them to you right away.会 人 The bellboy will show you to your room, sir.生 行李生会 间 Here is your room key. 间 You maycan leave your luggage in the Concierge.行李放礼宾部 Would you like to check your luggage h
6、ere?要寄存行李 Dont worry, your luggage will be sent up at once.currency1心 行李“会 When you check out, please call NO.6849 and well help you with your luggage immediately.fifl 要 请电6849 行李 May I know your room number? / Whats your room number, please?能 间 May I have a look at your room card? ” Do you mind if
7、I put your luggage at here? 行李放 Please sign your name here.请 Would you like me to call a taxi for you? / Would you want a taxi?要 叫 车 / 要车 About 20 minutes by texi from here to Airport. 机场大要20 Im sorry to have kept you waiting ./Sorry to have kept you waiting Would you tell me your phone number?能 电 A
8、fter you, please/ You first, please.请 This way, please请 Is there anything else I can do for you 要 I see what your mean.Ill send the luggage up by another lift.部电梯行李 Here we are, sir, room 1101生 1101 4酒店礼宾部英语 1 客人门 A car pulls up in front of Powerlong Hotel and a doorman goes forward to meet the Mr S
9、teven opening the door of the car for them.车停 宝龙大酒店门 门童 前 Steven 生 车门 场 DoormanD: Good evening, sir and madamWelcome to our hotel门童D Mr StevenS Good eveningSteven 生S D Excuse me, sir So you have got altogether four pieces of luggage D 生 4行李 S Yes.D OkLeave it to me, sir. Ill take care of your luggag
10、e.D 拿吧 会 行李 S Thank youS D Not at all. The Reception Desk is straight aheadThis way, pleaseD 客 生 总台前 请 场 SExcuse me where is the restaurant S 请 餐厅 DWe have Chinese restaurant and a western-style restaurantWhich one do you prefer D 中餐厅 西餐厅 SId like to try some Chinese food todayS 中 DThe buffet?D要自助 SYes.S DIs on the second floorThis way, please.D 楼 请 S What are the hours at the restaurant S 吃 DLunch 10 30 a mto2 00 p m；Dinner 5 30 to 10 00 p mD午餐 午10半 午2 餐 午5半 10 SThank youD Youre welcome5
