1、Unit Two Hotel Reservation 预订客房,Unit Objectives （单元目标）,After learning this unit, you should understand what and how to reserve a hotel; master the basic words and expressions about hotel reservation; get some cultural knowledge about hotel reservation information; find ways to improve your writing s
2、kills about Reservations Application Form; be familiar with some famous hotels at sea and abroad.,Background Knowledge 背景知识,Reservation is new widely adopted as a promotion method, and meanwhile reservation makes it possible for hotels to be well prepared for guest requirements when coming to human
3、resource, finance and carried goods.,Methods for Reservation 预订的方式,1. Telephone Reservation（电话预订） 2. Fax Reservation（传真预订） 3. Reservation on internet（网络预订） 4. Mail Reservation（邮件预订） 5. Oral Reservation（口头预订） 6. Contract Reservation（合约预订）,Practice Materials 实训材料,Listening Dialogue 1 a. Listen to Dial
4、ogue One and decide whether each of the following sentences is true (T) or false (F). 1. _F_ The two people have had a reservation in Xian before they telephone the hotel. 2. _T_ They want to book a two-room suite. 3. _F_ The Zhengyin hotel has some suites when they booking. 4. _T_ The rate for one
5、double room is 850yuan. 5. _T_ They will arrive at the hotel next week.,Dialogue 1,b. Listen to the dialogue and answer these questions. 1. Whats the name of the hotel? Zhongyin Hotel. 2. How about the condition of the double rooms? Every room has a private bathroom, and every room is equipped with
6、radio, television, telephone and minibar. 3. Does the rate include the breakfast? No. 4. How many nights do they want to stay in the hotel? Three days. 5. Whats the date will they arrive? July 15.,Dialogue 1,c. Listen to the dialogue again and supply the missing words. 1. There are several hotels av
7、ailable_. 2. Can we make a _reservation_ now? 3. Just a moment, please. I will _check it_ for you. 4. We dont have any_suites_ free at the moment. 5. Every room is _equipped_ with radio, television, telephone and _minibar_.,参考译文,A:在西安我们住哪里啊？ B:我要找一个好宾馆，那有很多宾馆都不错。 A:我们现在能预订吗？ B:我想可以。我来试试中银宾馆。您好，中银宾馆吗
8、？那里有没有套房呢？ C:请稍等。我给您查查。非常抱歉，现在没有套房，只有双人房间。 B:没有单间？ C:现在没有。 B:那种房间的条件怎么样？ C:每间房都有一个独立浴室，房间内都配有收音机、电视、电话和迷你酒吧。 B:房费是多少？ C:每间850元。 B:包括早饭吗? C:不包括。 B:好的，我要订两间，我们可以订能够看到街道的房间吗？ C:没问题，你们要住几天？ B:三天。 C:请问您的姓名？ B: Johnson小姐，J-O-H-N-S-O-N C:你们什么时候到，Johnson小姐？ B:下周，7月15号。 C:好的，谢谢，Johnson小姐。 B:谢谢。,Dialogue 2,a.
9、 Listen to Dialogue One and decide whether each of the following sentences is true (T) or false (F). 1. F The man books the room for himself. 2. T The man wants a double room with a bath. 3. F A queen-size bed is larger than a king-size bed. 4. T A king-size bed costs a few dollars more than a queen
10、-size bed. 5. F The rate doesnt include the breakfast.,Dialogue 2,b. Listen to the dialogue and answer these questions. 1. How many persons are in his party? Two, his wife and him. 2. Does all the rooms in this hotel have private bathroom? Yes. 3. Whats the difference between a king-size bed and a q
11、ueen-size bed? They are all larger than ordinary double bed, a king-size bed is even larger than a queen-size bed. 4. Whats the rate for a room with a queen-size bed for one night? $160. 5. Is there a discount for this room? Yes, a 10% discount.,Dialogue 2,c. Listen to the dialogue again and supply
12、the missing words. 1. How many persons are in your _party_? 2. We can have one with _either_ a queen-size _or _a king-size bed. 3. A queen-size bed is large than the _ordinary_ double bed 4. It _depends on_ which you prefer or are most comfortable in. 5. _By the way_, what services come with that pr
13、ice?,Reading,Passage One Future Singapore Hotel,Future Singapore Hotel,a. Answer the following questions according to the Passage. 1. Why did many hotels in Singapore stop expanding at that time according to the passage? Because there was a economic crisis at that time. 2. When would Phoenix make pr
14、ofits from the new investment? It could make profits in the near future. 3. What was the use of the three freed floors? Two for super deluxe rooms and one for executive floor. 4. What kinds of language can be used in the super deluxe rooms? English, Mandarin and Japanese. 5. How far is the largest g
15、ym from Phoenix? Only two blocks away from the hotel.,Future Singapore Hotel,b. Choose an appropriate word or phrase to fill in each blank to make each sentence meaningful, and change its form where necessary. 1.Tom _was resolute in_ swimming across the English Channel. 2.The price of the most goods
16、 _go down_ in that country. 3.Many collage students _see_ higher learning _as_ a new starting point. 4. The _trend_ at present is towards an ecological tourism. 5. The meeting will be held in the _multimedia_ room of the hotel. 6. The old bank-notes are being taken out of _circulation_ 7. In some ar
17、eas, the tourism resources are _declining_. 8. The country has been in a very poor economic state ever since the economic crisis_. 9. His economic policies paved the way for industrial expansion . 10. The firm has made a huge _investment in new plant.,c. Translate the following sentences into Englis
18、h with words or phrases given in the brackets. 1. 饭店不顾经济衰退的大趋势，仍然在加大投资，扩大规模。（trend） The hotel is investing more money to expand itself, paying no attention to the trend of economic decline. 2机场建成后，8年可以收回投资成本，从第9年就可以盈利。（reap the benefits） After the airport has been built, the investment can be recoup
19、ed within 8 years and from the 9th year they can reap the benefits from the investment. 3. 去年，新加坡酒店的平均价格下降了6%，但入住率却上升了2.4%。(go down) Last year, the hotel rates in Singapore went down by 6%, while the occupancy rate went up by 2.4%. 4. 有些人能够在逆境中发现机会。（opportunity） Some people can find opportunities in
20、 adverse circumstances . 5. 按摩可以帮助减轻痛苦。（relieve） Massage can help to relieve pains.,Future Singapore Hotel,Reading,Passage Two The Profile of Hilton,The Profile of Hilton,a. Answer the following questions according to the Passage. 1. When did Hilton open his first hotel? 1919. How many hotels does H
21、ilton Hotels Corporation include in North American? 2,300. In todays hotel industry, who are the winners? The winners are those with the best brands that offer the most attractive marketing program. What kinds of new brands did the corporation establish in 1999? Doubletree, Embassy Suites Hotel, Ham
22、pton Inn and Hampton Inn&Suites and Homewood Suites by Hilton. Where is the headqurater of the joint venture? Brussels, Belgium.,The Profile of Hilton,b. Choose an appropriate word or phrase to fill in each blank to make each sentence meaningful, and change its form where necessary. 1. She also lear
23、ned a kind of alphabet for the blind, in which different finger positions stand for different letters of the alphabet. 2. In addition to giving a general introduction to computer, the course also provides practical experience. 3. We should get a thorough understanding about the cultural diversity of
24、 the United States. 4. Will you be able to glance over my report before I send it to the committee? 5. It can also refer to a conflict or disagreement, often involving violence. 6. The source of our outside financing is joint venture, compensation trade and bank loan, etc. 7. His second novel establ
25、ished his fame as a writer. 8. There was a happy chime of belief and practice in everything she said. 9. The company is to relocate its headquarters_ in the Midlands. 10. The family possessed documents that proved their right to ownership_.,The Profile of Hilton,c. Translate the following sentences
26、into English with words or phrases given in the brackets. 1. 这一出价对我们具有很大的吸引力。（attractive）The offer is very attractive to us. 2. 希尔顿酒店在质量和服务方面赢得了很好的声誉。(reputation)Hilton Hotel has won a good reputation for quality and service. 3. 在竞争激烈的酒店行业中，希尔顿一直处于领先地位。(competitive, industry) Hilton Hotel has been a
27、 leader in competitive hotel industry. 可口可乐是一个享誉全球的知名品牌。（brand） Coca Cola is a brand that be well-known all over the world. 5. 奥运会开幕式上唱歌的那个小姑娘，不仅长的漂亮，而且表现的也很好。(not onlybut also） The girl that sang a song in the Olympic Games opening ceremony is not only beautiful but also has a good performance.,Wri
28、ting Reservation Application Form 酒店预定单,Task 2 Sample Writing Sample 2 HOTEL BOOKING FORM Surname: Miller Other name: Dillon Company(if any): Unlverse Computers Address: No.280 Deland Avenue London City: London Country: Great Britain Tel: 002-885-813-3598 Fax: 002-885-814-8320 E-mail: （Please check
29、 again if your e-mail address is correct） Check-in date: December 21,2007 Check-out date: December 28,2007 Name of Hotel: Sunny Hotel Second Choice: Seaside Paradise In which City: Honolulu No.of Room Required: Five No.of Adult: Eight No. of Children: Two Age: Five Occupancy: Single: None, Double be
30、d: Four, Twin bed: One Price Per Room Per Night in This Hotel: $150/room Any additional information or requirement:_,Reservation Application Form 酒店预定单,Task 3 Writing Practice 1.Match the following groups of words and phrases. 1.reservation a.登记入店 2.ETA b.交通 3.ETD c.预订 4.cancelation d.估计的离开时间 5.tran
31、sportation e.成年人 6.check-in f.双人床 7.check-out g.占用，使用 8.occupancy h.结账离店 9.adult i.估计的到达时间 10.twin bed j.取消预订The keys: 1.c 2.i 3.d 4.j 5.b 6.a 7.h 8.g 9.e 10.f,Reservation Application Form 酒店预定单,Write a Reservation Form according to the given information. Add some more information if necessary.Sugge
32、sted answer: Surname: Stiffens Other name: Tom Address: No.204 Mark Street, Sydney City: Sydney Country: Australia Passport No.: 0332404165 E-mail: （Please check again if your e-mail address is correct） Check-in date: May 2,2008 Check-out date: May 8,2008 Name of Hotel: Thailand Hotel In which City: Bangkok No. of Room Required: One No. of Adult: One Occupancy: Single: One Price Per Room Per Night in This Hotel: $200,Thank You!,
