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1、Cha.1 AssignmentMultiple ChoicesIdentify the letter of choice that best completes the statement or answers the question. 1. Supervisor is another name for whom? C主管的另一个名字是谁a. team leaders 团队领导者b. middle managers 中层管理者c. first-line managers 基层管理者 cd. top managers 高层管理者2. An automobile manufacturer th

2、at increased the total number of cars produced at the same cost, but with many defects, would be _B_.汽车制造商增加汽车厂商生产的总数在同一费用,但许多缺陷,是什么a. efficient and effective 有效的b. increasing efficiency 提高效率c. increasing effectiveness 效果增加d. concerned with inputs 关心输入3. Organizing includes _A_.组织也包括a. defining orga

3、nizational goals 定义组织目标b. hiring organizational members 招聘组织成员c. motivating organizational members 激励组织成员d. determining who does what tasks 决定谁做什么工作4. Mentoring is primarily associated with the management function of _C_.担任良师益友工作是主要相关的管理功能a. planning 计划b. organizing 组织c. leading 领导d. controlling 控制5

4、. Which of the following is true concerning technical and managerial skills? C下列哪个选项是正确的有关技术和管理技能吗a. Human skills and technical skills remain equally important as managers move to higher levels.人文技能和技术保持同样重要的是,作为经理移动到更高的水平。b. Technical-skill needs remain necessary and human skills decrease as manage

5、rs move to higher levels.Technical-skill 需要保持必要的、人文技能降低,作为经理移动到更高的水平。c. Human skills remain necessary and technical-skill needs decrease as managers move to higher levels.echnical-skill 人文技能保持必要的,需要减少,作为经理移动到更高的水平。d. Both human-skill and technical-skill needs decrease as managers move to higher leve

6、ls.两 human-skill 和 technical-skill 需要减少,作为经理移动到更高的水平。CBACCCha.2 Assignment1. In Wealth of Nations, Adam Smith described the breakdown of jobs into narrow and repetitive tasks and called this _C_.国家的财富,亚当斯密描述工作变成的破裂窄而重复的任务,并要求a. assembly lines 装配线b. lowest common factor of work 底层因素的工作c. division of

7、labor 分工d. greatest common factor of work 最大公因式的工作2. Which of the following phrases is most associated with scientific management? B词汇是下列哪一种最贴切,以科学的管理a. management relations 管理关系的b. one best way 一种最佳的方式c. supply and demand 供求d. quality control 质量控制3. Which of the following is not one of Fayols princ

8、iples of management? D下列各项哪个是没有一个 Fayol s 管理学原理吗a. division of work 分工b. unity of command 统一指挥c. discipline 纪律d. equality 平等4. Without question, the most important contribution to the developing field of organizational behavior came out of the _D_. 毫无疑问,最重要贡献组织行为发展中的领域走出了a. Taylor studies 泰勒研究b. Por

9、ter studies 波特研究c. Parker studies 帕克研究d. Hawthorne studies 霍桑研究5. A learning organization develops the capability to _C_.一个学习型组织发展能力a. add new training programs even when competitors are going bankrupt添加新的培训计划,即使竞争者要破产了b. accept conventional wisdom of the industry接受传统的智慧的行业c. continuously learn, ada

10、pt, and change 不断学习 ,适应,和变化d. work in teams 工作小组CBDDCCha.3 Assignment1. _A_ that restrict a managers decision options exist within every organization. 经理是制约决定选项的存在在每个组织a. Internal constraints 内部约束b. External constraints 外部约束c. Organizational external environments 组织外部环境d. Organizational environment

11、changes 组织环境的变化2. An organizations culture is _C_.一个组织的文化a. represented in organizational meetings by the top manager of the organization代表的年度会议的最高管理人员组织b. represented by a common perception held by interest groups that watch the organization 的共同认知所代表的利益集团持有看了这个组织c. represented by a common perceptio

12、n held by the organizations members举行的共同认知所代表的由该组织的成员d. changed when the organization is purchased by new owners公司购买了新主人3. An organizations culture _D_.一个组织的文化a. constrains what managers can do and are rarely explicit经理们所能做的和约束很少明确b. seldom constrains what managers can, cannot do, and are rarely exp

13、licit经理们所能很少约束,不可,从来也没有明确的c. seldom constrains what managers can, cannot do, and are rarely implicit经理们所能很少约束,不可,从来也没有暗示d. constrains what managers can, cannot do, and are rarely explicit经理们所约束,不能做的,从来也没有明确的4. External environment refers to _B_.外部环境是指a. institutions outside the organization that aff

14、ect the organizations performance该组织以外的单位的组织绩效的影响b. forces and institutions outside the organization that potentially can affect the organizations performance 该组织以外的力量和机构可能会影响组织的性能c. forces and institutions inside the organization that affect the organizations performance 部队在组织和机构的组织绩效的影响d. forces i

15、nside the organization that affect the organizations performance部队在组织内的组织绩效的影响5. According to the textbook, the members of which one of the following groups are thinking, learning, creating, shopping, and playing in fundamentally different ways that are likely to greatly impact organizations and man

16、agers? D 根据教科书、成员的几个组的一个想法,学习、创造、购物、和玩通常以两种不同的方法可能产生重大影响的组织和管理人员a. the Depression group 抑郁症集团b. the World War II group 第二次世界大战组c. the baby boomers 婴儿的d. Generation Y Y 世代ACDBDCha.4 Assignment1. Parochialism is _C_. 狭隘思想是a. acceptance of diverse points of view 接受不同的观点b. a desire to leave ones own cul

17、ture for a foreign culture 想离开自身的文化为一个外国文化c. a tendency to view the world through a single perspective 一种倾向如何看待世界通过一个单一的观点d. recognition of diverse religious beliefs 对来自不同的宗教信仰2. Which of the following is the least favorable attitude for an American manager who wishes to be successful in internation

18、al business? C下列各项哪个是最有利的态度为美国主教练希望在国际商务成功吗a. multicultural 多元文化b. multicountryc. ethnocentricd. polycentric 多中心3. Within the members of the North American Free Trade Agreement, trade has _B_ since the treaty was signed.在成员的北美自由贸易协议、贸易 自从条约上签字。a. decreased initially, but increased steadily 开始下降,但稳步增

19、加b. increased 增加c. decreased 减少d. increased in commodities, but decreased in manufactured goods商品增加,但降低在制成品4. Which of the following is not a feature of a transnational corporation? D下列哪一项不是跨国公司的特征a. decision making takes place at the local level.决策发生的地方选举。b. nationals are typically hired to run ope

20、rations in each country.公民通常雇来运行操作在每一个国家。c. marketing strategies are tailored to each countrys culture.而度身定做的营销策略是国家的文化。d. products are manufactured only in the local country. 而度身定做的营销策略是国家的文化。5. _B_ is a cultural dimension in which people expect others in their group to look after them and protect

21、them when they are in trouble.是一个文化层面的人们在他们的小组期望别人照顾他们,从而保护他们当他们有了麻烦。a. Power distance 权力距离b. Collectivism 集体主义c. Quantity of life 生活质量d. Uncertainty avoidance 不确定性规避CCBDBCha.5 Assignment1. A leading proponent of the classical view argues that anytime managers decide on their own to spend their orga

22、nizations resources for the “social good,” are _D_.经典的主要建议者观点认为自己随时经理决定购买组织的资源为社会好a. contributing social benefits in the name of goodwill造成的名字社会效益的商誉b. just doing what the government says they have to do只是在做政府说他们必须要做的事情c. helping make society a better place for everyone to live帮助社会变得更好,让每个人都能存活d. ad

23、ding to the costs of doing business 增加成本的经商之道2. The socioeconomic view is that managements social responsibility goes beyond making profits to include _B_.社会经济状况的看法是管理的社会责任超出盈利包括a. placing members of society on welfareb. protecting and improving societys welfarec. minimizing the welfare of society i

24、n exchange for profitsd. protecting and improving the organizations profits3. There is _B_ to say that a companys socially responsible actions significantly hurt its long-term economic performance.有_B_说 s 公司社会责任的行为明显伤害它的长期的经济效益。a. not any evidence 把社会的成员在福利b. little evidence 保护和改善社会的福利c. a lot of ev

25、idence 最小的社会福利交换的利润d. mounting evidence 保护和改善组织的利润4. Values shared among the organizational members can serve as _D_.在价值观可以作为组织成员a. a reason to follow federal and state environmental laws一个理由去跟随联邦和国家环境法律b. guidepost for managerial decisions to invest in new technology路标的管理人员决定投资新技术领域c. shaping manag

26、erial decisions to invest in economic conditions塑造管理决策投资经济状况d. a guidepost for managerial decisions and actions一个路标为管理决策和行动5. There _B_ to help managers make socially responsible decisions._B_有帮助管理者作出社会责任的决定。a. are a lot of laws 有很多这样的法律吗b. is no simple right-wrong dichotomy 不是一件简单的 right-wrong 二分法c

27、. are numerous pressure groups 众多压力集团d. is a policy manual in companies 是一个政策手册以公司吗DBBDBCha.6 AssignmentMultiple ChoicesIdentify the letter of choice that best completes the statement or answers the question. 1. The process of selecting decision criteria is accomplished by _C_.选择的过程了_C_决策准则。 a. mass

28、aging the data that will support a given decision按摩数据支持一个给定的决定b. flipping a coin to produce a 50-50 chance of being right投掷硬币生产五成的机会是正确的c. determining what is relevant in making the decision先确定什么是有关在做决定d. examining the difference in the opportunities available检查不同的公司发展的需要2. If a manager was purchasi

29、ng a computer system, issues such as price and model are examples of which part of the decision-making process? C如果一个经理计算机系统中,采购等问题的例子价格和模型所在的决策过程a. problem identification 问题识别b. criteria weight allocation 标准重量分配c. identifying decision criteria 识别的决策标准d. evaluating decision effectiveness 评价决策效能3. Ma

30、nagers can make rational decisions if _D_.管理人员可以_D_合理的决定a. the costs of finding and evaluating alternatives is low发现和成本的评估方案低b. the organizational culture does not encourage risk taking组织文化不鼓励承担风险c. outcomes are concrete and measurable结果混凝土和衡量d. a and c 4. A retail clothing store manager who estimat

31、es how much to order for the current spring season based on last springs outcomes is operating under what kind of decision-making condition? B零售服装店经理订购多少估计为当前的春季去年春天 s 结果的基础上实行什么样的决策的状态a. seasonal 季节性b. risk 风险c. uncertainty 不确定性d. certainty 确定性5. Which of the following would best describe the psych

32、ological orientation of an individual making a “maximax” type of choice? A下列哪一项能最恰当地描述心理取向的个人做 maximax 类型的选择吗a. optimist 乐观主义者b. realist 现实主义c. pessimist 悲观主义者d. SatisficerCCDBACha.7 Assignment1. In informal planning, _C_ sharing of goals with others in the organization.在非正式规划、_C_共享的其他组织之间的目标。a. eve

33、rything may be written down, but there is little or no 一切都会被写下来,但没有或者很少有b. everything is written down, and there is 一切都写下来,并且有c. nothing is written down, and there is little or no 没有什么是写下来,并且没有或者很少有d. nothing is written down, therefore management does a lot of没有什么是写下来,因此管理做了许多2. Studies of performan

34、ce in organizations that plan have reached _D_.研究,表现在组织,计划已达到_D_。a. somewhat negative conclusions regarding the benefits of planning有点消极的结论对于利益的规划b. generally mixed conclusions regarding the benefits of planning结论对于一般的好处和规划c. generally negative conclusions regarding the benefits of planning一般消极的结论对于

35、利益的规划 d. generally positive conclusions regarding the benefits of planning 一般积极结论对于利益的规划3. Planning involves two important elements: _B_.策划涉及两个重要的元素:_B_。a. goals and decisions 目标和决定b. goals and plans 目标及计划c. plans and decisions 计划、决策d. goals and actions 目标和行动4. Which of the following is true concern

36、ing standing plans? A下列哪个选项是正确的关于站的计划吗a. They provide guidance for activities repeatedly performed in the organization. 他们提供指导进行反复活动的组织。b. They provide guidance for 13 years. 他们提供指导 1 - 3 年。c. They specify general guidelines. 说明,总体指导方针。d. They are specifically designed to meet the needs of a unique

37、situation. 他们是专门设计来满足需求与众不同之处。5. Management by objectives is a management system in which the first steps are setting specific performance goals that are _B_.目标管理是一个管理系统,在第一步设定的目标是_B_具体表现。a. established that can be easily accomplished 建立可以很容易实现b. jointly determined by employees and their managers 通过

38、共同决定的员工和经理c. determined by top management with clarity so that the objective are clear to even the most incompetent employee 由高级管理层决定与明晰 ,使目标是清晰的,即使最无能的员工d. developed in such a manner that the employees are self-directed and do not need supervision 发达,以这样的方式 ,雇员自主,并且不需要监督CDBABCha.8 Assignment1. Stra

39、tegic management is _A_._A_战略管理。a. a set of managerial decisions and actions 一套管理决策和行动b. oriented to short-run performance of an organization 面向短期的表现组织c. a process that is done best if it is done quickly 这一过程完成得最好的是如果快点做完d. all of the above 以上所述的所有2. Managers have completed the second step in strate

40、gic management, analysis of the environment, when they _D_.经理完成第二步战略管理,分析环境,当他们_D_a. have an accurate picture of what is happening in the external environment有一个精确的画面到底发生了什么外部环境的影响b. have beat the competitions latest product or service to market有一个精确的画面到底发生了什么外部环境的影响c. are aware of the trends that m

41、ight affect the organization都知道这个趋势会影响组织吗d. only a and c are true 只有和 c 是真实的3. In the strategic management process, any organizational skills or resources that are exceptional or unique are the organizations _C_.在战略管理过程,任何组织技能或资源独特或非凡的_C_公司a. strength basis 强度的基础上b. opportunities 机会c. core competenc

42、ies 核心竞争力d. skill niche 技能利基4. The merging of the analyses of internal and external factors influencing the organizations strategy is known as _D_.分析合并内部及外部的影响因素是战略被称为组织_D_。a. complete studies 完整的研究b. organizational behavior and theory 组织行为和理论c. definitional analysis 定义性的分析d. SWOT analysis SWOT 分析5.

43、 In the Boston Consulting Group matrix, a business unit that exists in a high anticipated growth rate and a low market share is known as a _D_.在波士顿咨询集团业务单元矩阵,存在于预期的高增长率和低的市场份额被称为_D_。a. cash cow 金牛b. star 明星c. dog 狗d. question mark 问号ADCDDCha.9 Assignment1. What are three tools that managers can use

44、to analyze their organizations environment? C哪三个工具,经理可以用来分析其组织的环境a. strategic planning, environmental scanning, and TQM战略规划、环境扫描,并全面质量管理b. forecasting, budgeting, and time management预报、预算、和时间管理能力c. environmental scanning, forecasting, and benchmarking 环境扫描,预测和标杆管理d. benchmarking, planning, and evalu

45、ating 标杆管理、规划、和评价2. Environmental scanning creates the foundation for _B_.环境扫描创造_B_的基础。a. project management 项目管理b. forecasts 预测c. benchmarking 基准d. budgeting 预算3. Which of the following is true concerning benchmarking? C下列哪个选项是正确的关于标杆管理吗a. Benchmarking always involves analyzing a competitor. 基准总是包括

46、分析竞争对手。b. Benchmarking is most effective when analyzing within your own industry.建立标竿是最有效的在分析在你自己的产业。c. Benchmarking may involve analyzing a company with a completely different product. 基准可能包括分析公司以一种完全不同的产品。d. Benchmarking foreign companies is not suggested due to cultural differences.基准外国公司并不建议由于文化

47、差异而引起。4. Budgeting is an important managerial activity because it forces financial discipline and structure _B_. 预算是一个重要的管理活动,因为它强迫的财务纪律和结构_B_。a. with the cash part of the organization 该现金这个团体的一部分b. throughout the organization 在整个 organizationc。c. in the areas of the organization that need it the mo

48、st 组织的地区更需要它的d. especially with start-up companies 尤其是新创公司5. In a PERT network, events are _A_.在网络网络,_A_事件。a. end points that represent the completion of major activities终点完成,展现了主要活动b. the longest or the most time-consuming sequence of events in a PERT network最长的或最费时的一连串的事件在网络网络c. the amount of time a

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