1、-精选财经经济类资料- -最新财经经济资料-感谢阅读- 1 外贸报价单模板-外贸报价单模板外贸询盘报价流程模板 8不同状态下订单，回复 询盘 的方式和技巧各有不同。下面将订单状态大致分为一下几类，一一说明：1、未付款 询盘 回复：第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复：Dear XXX,we have got your order of.The bag you order is one of the hot items from my store and it is
2、made of high -精选财经经济类资料- -最新财经经济资料-感谢阅读- 2 quality leather. But the order seems unpaid. If theres anything I can help with the price or size etc.When the payment is finish, I can stock up the item and get it ready for shipping.If any further questions, please feel free to contact with us.ThanksBest
3、Regards2、已付款订单的回复：主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子：Dear XXX,I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.If you have any other questions, Please feel free let me know.-精选财经经济类资料- -最新财经经济资料-感谢阅读- 3 We are loo
4、king forward to getting your early reply.Best Regards3、发货后的回复:从货物离开中国 海关 至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是 5-10 天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。A、告诉买家订单详情Dear Customer，The item you order is already shipped and the tracking number is XXXXXThe mail status
5、 is as follows:xx1130 21:43:12SHANGHAIDispatch from Sorting CenterThis is the status of your order. -精选财经经济类资料- -最新财经经济资料-感谢阅读- 4 You will get it soon.Thanks for your support and understanding.B 、 询问是否收到货物Dear customer,EMS tracking information(EMS 网站查询)This is the status showing on EMS. Have you alr
6、eady got the items? If you have got the items, please let me know.Thanks4、 客户投诉产品质量有问题Dear customer,I received the boots but I cant sell them because the Gucci box was ripped up if you cant secure the packages better than that then you will not be hearing from me again!Dear friend,I am very sorry to
7、 hear that. The damage must happened during -精选财经经济类资料- -最新财经经济资料-感谢阅读- 5 transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding.Best Regards5、订单完
8、成Dear customer,I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.ThanksBest Regards6、提醒买家给自己留评价,这是在交易结束后很重要的一个环节Hi there,Thanks for your continuous support to our store, an
9、d we are improving ourselves from service, quality, sourcing -精选财经经济类资料- -最新财经经济资料-感谢阅读- 6 and so on.it would be appreciated if you can leave us a positive feedback ,its a great encouragement to us，if theres anything I can help with ,dont hesitate to tell me .Best wishes7、折扣Dear xxx,Thanks for your
10、message.Well, if you buy the 2 items, we can offer you a GBP discount. Once we confirm your payment, we will post the item for you in time.Please feel free to contact us if you have any further question.Thanks & Best regards!8、常见问题回复A、推广新产品,采购季节期间根据自己的经验，可给买家推荐自己热销的产品。Hi there,As Christmas is coming
11、, we found -精选财经经济类资料- -最新财经经济资料-感谢阅读- 7 hair straightened has a large potential market. Many customers bought them for resale on DHgate or in their retail store because its a high profit margin product. we have a wide range of GHD mk4 STRAIGHTER products on sell as well. Please click the following
12、link to check them out. If you have more than 10 pieces in one order we can help you get a wholesale price. Thanks.RegardsB 、货物断货，货物偶尔的断货只要认真解释一下，买家一般能够理解，最好的办法是告诉买家自己会积极尽量帮他找到库存，同时向他介绍类似的款式供其选择。Hi there,We are really sorry that the bag you order is out of stock at the moment. I will contact the fac
13、tory to see when they are going to be available again. I would like to recommend you some other pretty -精选财经经济类资料- -最新财经经济资料-感谢阅读- 8 bags which have the same style. Hope you like them as well. You can click on the following link to check them out.If theres anything I can help with, Please feel free
14、to contact us.Thanks.RegardsC 、改完价格再次催款,很多情况买家下单后觉得运费过高，不愿意付款希望卖家能够给与折扣，下面的回复可以借鉴一下：Hi there,We already reset the price for you. I give you another 10% discount on top of the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is reall
15、y high, we do not make much profit from this product. Hope you are happy with it.IF any further questions, please -精选财经经济类资料- -最新财经经济资料-感谢阅读- 9 feel free to contact us.RegardsD、大量订购询问价格,大量订单 询盘 买家若是赶上采购季节应该是很有诚意的买家，对他们的回复要详尽一些，内容一般包括样品的价格，采购量和相应的价格，这个报价建议是包括运费的，给买家感觉是给他的一个优惠。Hi there,Thanks for your
16、 inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 USD shipping included, If 100 pieces in one order, we can offer you the bulk price which is USD/piece. I am looking forward to your reply.RegardsE、 海关 问题，某些国家 海关 由于定期的严格检查或者
17、罢工等问题造成邮件延误，建议及时和买家通知，及时的沟通让买家感觉你是一直在跟踪货-精选财经经济类资料- -最新财经经济资料-感谢阅读- 10 物的状态，以免置之不理造成误会Hi there,According to the news from EMS in China, large quantity of mails to England is blocked by the custom due to the inspection. For the safety of the goods I suggest to send the goods after a few days. I am wo
18、ndering if the delay going to be a problem for you. I am looking forward to your RegardsF、家几天后还没有收到货物的询问，需要及时地与快递公司联系察看货物状态。 Hi,we did send the package out on xx-10-16,I think there must be some issues with the shipping company ,and we have been contacting them till now .we called the package back a
19、nd resent them ,the new tracking number is 111814176 its shipped via TNT .I apologize for the inconveniences -精选财经经济类资料- -最新财经经济资料-感谢阅读- 11 and hopefully you can receive the items soon. If there are any questions, dont hesitate to tell me.RegardsG、 若你没有 feedback score,买家对于你的产品表示怀疑，可以借鉴这个卖家给买家的回复Hi X
20、XX,First of all, I am very happy to receive your message. Although I have not much score on DHgate, I have been doing business on eBay for many years and I am quite confident about my products. Also DHgate offer escrow payment service which means the payment wont be released to seller till customer
21、satisfy with the product and transaction. With the aim of seeking long term business partner, we cherish every customer we deal with. Please feel free to contact me if you have any questions.-精选财经经济类资料- -最新财经经济资料-感谢阅读- 12 Regard 外贸单据模板(空白)1. Shipper Insert Name, Address and Phone2. Consignee Insert
22、Name, Address and Phone中远集装箱运输有限公司COSCO CONTAINER LINESTLX: 33057 COSCO CN FAX: +86(021) 6545 8984ORIGINAL3. Notify Party Insert Name, Address and Phone(It is agreed that no responsibility shall attsch to the Carrier or his agents for failure to notify)Port-to-Port or Combined TransportBILL OF LADIN
23、GRECEIVED in external apparent good order and condition except as other- Wise noted. The total number of packages or unites stuffed in the container, The -精选财经经济类资料- -最新财经经济资料-感谢阅读- 13 description of the goods and the weights shown in this Bill of Lading are Furnished by the Merchants, and which the
24、 carrier has no reasonable means Of checking and is not a part of this Bill of Lading contract. The carrier hasSubject to Clause 7 Limitation LADEN ON BOARD THE VESSEL DATE BYENDORSED IN BLANK ON THE BACKORIGINAL中国人民保险公司PICC货物运输保险单合同号(CONTRACT NO.) 信用证号(L/C NO.)The Peoples Insurance Company of China
25、总公司设于北京Head Office Beijing-精选财经经济类资料- -最新财经经济资料-感谢阅读- 14 一九四九年创立Established in 1949CARGO TRANSPORTATION INSURANCE POLICY发票号(INVOICE NO.)保单号次POLICY NO.被保险人： INSURED:中国人民保险公司(以下简称本公司)根据被保险人的要求，由被保险人向本公司缴付约定的保险费，按照本保险单承保险别和背面所载条款与下列特款承保下述货物运输保险，特立本保险单。THIS POLICY OF INSURANCE WITNESSES THAT THE PEOPLES
26、 INSURANCE COMPANY OF CHINA (HEREINAFTER CALLED “THE COMPANY”) AT THE REQUEST OF THE INSURED AND IN CONSIDERATION OF THE AGREED -精选财经经济类资料- -最新财经经济资料-感谢阅读- 15 PREMIUM PAID TO THE COMPANY BY THE INSURED, UNDERTAKES TO INSURE THE UNDERMENTIONED GOODS IN TRANSPORTATION SUBJECT TO THE CONDITIONS OF THIS
27、 OF总保险金额TOTAL AMOUNT INSURED: 保费： 启运日期AS ARRANGED DATE OF COMMENCEMENT: PERMIUM:自 经FROM: VIA 承保险别：CONDITIONS:装载运输工具：PER CONVEYANCE:至 TO所保货物,如发生保险单项下可能引起索赔的损失或损坏,应立即通知本公司下述代理人查勘。如有索赔,应向本公司提交保单正本(本保险单共有份正本)及有关文件。如一份正-精选财经经济类资料- -最新财经经济资料-感谢阅读- 16 本已用于索赔，其余正本自动失效。IN THE EVENT OF LOSS OR DAMAGE WITCH MA
28、Y RESULT IN A CLAIM UNDER THIS POLICY, IMMEDIATE NOTICE MUST BE GIVEN TO THE COMPANYS AGENT AS MENTIONED HEREUNDER. CLAIMS, IF ANY, ONE OF THE ORIGINAL POLICY WHICH HAS BEEN ISSUED IN ORIGINAL(S) TOGETHER WITH THE RELEVANT DOCUMENTS SHALL BE SURRENDERED TO THE COMPANY. IF ONE OF THE ORIGINAL POLICY
29、HAS BEEN ACCOMPLISHED. THE OTHERS TO BE VOID.赔款偿付地点CLAIM PAYABLE AT 出单日期 ISSUING DATE中国人民保险公司The Peoples Insurance Company -精选财经经济类资料- -最新财经经济资料-感谢阅读- 17 of ChinaIAuthorized Signature *外贸报价邮件模板、实例、常用语(转别人的)外贸报价邮件的资料汇总谢谢大家的支持，这份报价邮件的模板是我，第一份是关于鞋子的报价，这个是我自己的模板，欢迎大家提出意见多多交流【大家可以看看我们的官网，或者在阿里外贸圈论坛上私信我】
30、。模板如下：Dear *,Thanks very for your inquiry.After checking the price with our suppliers many times, I would like to give you an offer as follows:Product：PCU Ladys SandalPrice：*usd/pr CIF ChittagongPackage：*poly bagPayment：TT &Lc at sightDelivery time: 20 days after getting 30% Deposit-精选财经经济类资料- -最新财经
31、经济资料-感谢阅读- 18 Period ofvalidity: 30-40 daysBesides, all the styles are the latest design,basic on the sell season & the feedbacks from the market .Samples will be sent to you freely if you need to check the quality and sizes.Please kindly to check the attached file-*(报价表名称）for reference, if there is
32、 any doubts ,please do not hesitate to contact me ,thanks .Waiting for your good news!Best regards接下来分享几个我一直收藏的精品报价邮件，共六个版本，这个可以供新人参考，要是有什么不懂的，可以直接在外贸圈找我，共同学习进步。客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail ddxxxx, 2016!Now we here kindly quote you our best XX price as
33、 following:-精选财经经济类资料- -最新财经经济资料-感谢阅读- 19 Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.我方主动询价，向客户报价Dear Mr/Ms XXW
34、e have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows:Products name:Specification, weight and size:-精选财经经济类资料- -最新财经经济资料-感谢阅读- 20 Packing:Payment:Delivery time:Shipment fee:Quantity:Validity
35、:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.询问客户产品规格：Dear Mr/Ms XXThanks for your inquiry about XX products on XX, 2016.In order to quote you right price, please inform us the detail specification such as size, weight, materials and so on.Looking forward to hearing from you soon.无法提供客户想要的产品时报价回复-精选财经经济类资料- -最新财经经济资料-感谢阅读- 21 DearThank you for you
