1、民航客舱服务实用英语,Unit 5 Before Take-off 2 By Rui Zhou,Warm-up,1、How many kinds of hand luggage/ baggage may be grouped by air? 2、Is there any limit to the baggage the passengers carry?,Key words and expressions,hang luggage 随身携带的行李 overhead locker 头顶上方的行李架 identification 身份证明 Civil Aviation Administration
2、 of China(CAAC) 中国民航总局 seat cushion 坐垫 travelling document 旅行证件 valuables 贵重物品 baggage arrangement 排放行李 safety briefing 安全指导 flotation device 漂浮装置,Key words and expressions,Excuse me, can you help me to stow my hand luggage? May I help you check it up? I do apologize that there is no space in the ov
3、erhead locker above your seat. May I suggest you stow it under the seat in front of you? Its thoughtful of you to do so. For your safety, would you mind putting it into the overhead compartment? I cannot reach up there. Could you please check if you have any valuables or documents in your pockets? I
4、t is blocking the aisle. That had me worried for a while. Thank you for your concern.,Sentence Patterns 句型,Excuse me, Sir. Madam, Im sorry to disturb you. Sir, Im sorry to interrupt you. Look over here! Look out! Attention, please. I appreciate.,3,4,5,6,1,2,Dialogues,A passenger puts her baggage on
5、an emergency exit.,A cabin attendant is helping to hang up a passengers jacket.,A passenger puts his hand luggage in the aisle.,A passenger cannot find his briefcase.,A passengers baggage is too big to go into the compartment.,There is no space in the compartment for a passengers bag.,Exercises,If t
6、he baggage is too big to go into the overhead compartment, how to help the passenger? If there is no room for the baggagew, how to help the passenger? If the baggage is blocking the exit aisle, how to explain to the passenger? If a passenger doesnt know how to deal woth her clothes, how to help her?
7、,Announcements,排放行李 女士们、先生们：欢迎乘坐_航空班机。请您确定您随身携带的行李已经放置在头顶上方的行李架内，小件物品可以放置在您前方的座椅底下。请保持过道通畅，方便其他乘客经过。谢谢！,Baggage Arrangement Ladies and Gentlemen,Welocme aboard _. Please make sure that your hand baggage is stored in the overhead locker. Small articles can be put under the seat in front of you. Pleas
8、e keep the aisle clear for others to go through.Thank you.,Announcements,调暗灯光 女士们、先生们：在飞机起飞前，我们将调暗机舱内的灯光。如果有需要阅读，请利用您的阅读灯，开关就在您的扶手上过着座位上方的服务器上。谢谢！,Dimming of the Cabin Light Ladies and Gentlemen,Before take-off, well dim the cabin light.If you like to read, please turn on the reading light, and the switch is located in your armrest or on the overhead service panel.Thank you!,Homework 作业,1、熟记重点单词和句子。 2、两人一组练习对话。,
