1、1 Problem Solving and Decision Making Eric MEI Training Materials PSDM Problem Solving and Decision Making Eric MEI Training Materials PSDM 2 Problem Solving and Decision Making Eric MEI Training Materials PSDM Problem Solving and Decision Making Eric MEI Training Materials PSDM A Problem is a devia
2、tion from the norm. Kepner 2 - somewhat; 3 - moderate; 4 - very; 5 - extreme Problem Solving and Decision Making Eric MEI Training Materials PSDM 6 Problem Solving and Decision Making Eric MEI Training Materials PSDM Problem Solving and Decision Making Eric MEI Training Materials PSDM : ( ) : . , :
3、7 Problem Solving and Decision Making Eric MEI Training Materials PSDM Problem Solving and Decision Making Eric MEI Training Materials PSDM 8 Problem Solving and Decision Making Eric MEI Training Materials PSDM Problem Solving and Decision Making Eric MEI Training Materials PSDM 9 Problem Solving an
4、d Decision Making Eric MEI Training Materials PSDM 25 Xs 10 Xs Y=f(x1,x2,x3, ) Y=f(x1,x2,x3, ) 40 Xs SWOT Problem Solving and Decision Making Eric MEI Training Materials PSDM 10 Problem Solving and Decision Making Eric MEI Training Materials PSDM Problem Solving and Decision Making Eric MEI Training
5、 Materials PSDM 11 Problem Solving and Decision Making Eric MEI Training Materials PSDM n = 180 180 160 140 120 100 80 60 40 20 0 100% 75% 50% 25% 0% 88 45 25 15 7 49% 74% 88% 96% (Plant A, July 2008) Problem Solving and Decision Making Eric MEI Training Materials PSDM 12 Problem Solving and Decisio
6、n Making Eric MEI Training Materials PSDM 0 10 20 30 40 50 60 70 R1 R2 R3 R4 R5 R6 R7 R8 R9 R10 Series1 (Pareto) Problem Solving and Decision Making Eric MEI Training Materials PSDM SWOT Strength Weakness Opportunities Threat 13 Problem Solving and Decision Making Eric MEI Training Materials PSDM SW
7、OT Problem Solving and Decision Making Eric MEI Training Materials PSDM SWOT 14 Problem Solving and Decision Making Eric MEI Training Materials PSDM SWOT Strength Weakness Opportunities Threat Problem Solving and Decision Making Eric MEI Training Materials PSDM SO WO ST WT SO ( ) WO ST WT SWOT 15 Pr
8、oblem Solving and Decision Making Eric MEI Training Materials PSDM Problem Solving and Decision Making Eric MEI Training Materials PSDM ( ) “ ” ( ) : 16 Problem Solving and Decision Making Eric MEI Training Materials PSDM Problem Solving and Decision Making Eric MEI Training Materials PSDM 1 2 3 : 5
9、0% 8 7 7 : 30% 9 5 : 20% 10 5 8 8*50%+9*30%+10*20%=8.7 7*50%+8*30%+5*20%=8.4 7*50%+5*30%+8*20%=6.617 Problem Solving and Decision Making Eric MEI Training Materials PSDM Criteria Possible Alternatives Effective- ness Level of Cost Ease of Delivery Speed Total Scoring Key: 1-5 (5= High 3= Medium 1= L
10、ow) Problem Solving and Decision Making Eric MEI Training Materials PSDM 18 Problem Solving and Decision Making Eric MEI Training Materials PSDM ( Problem Solving and Decision Making Eric MEI Training Materials PSDM ( 2007.07.10 Lisa 100 1 2007.06.15 2 2007.06.30 2007.07.30 Polly ISRS 1 xxx2 2007.06
11、.10 3. 7 10 , 19 Problem Solving and Decision Making Eric MEI Training Materials PSDM Problem Solving and Decision Making Eric MEI Training Materials PSDM Murphys Law: Wherever can go wrong will go wrong! PPA 20 Problem Solving and Decision Making Eric MEI Training Materials PSDM Probabili ty Prev.
12、actions Situation Potential Risks Seriousne ss Identity Diff. Prot. action Triggers Problem Solving and Decision Making Eric MEI Training Materials PSDM +R1 +R7 +R3 +R8 +R6 +R5 +Rx +R4 - + - + 21 Problem Solving and Decision Making Eric MEI Training Materials PSDM Ed win # ( ) Triggers Problem Solving and Decision Making Eric MEI Training Materials PSDM
