1、Hotel English酒店服务术语 the maintenance service 维修服务 duplicate key 备用钥匙 food and beverage department 餐饮部 passing on a message 传递口信 the housekeeping department 客房部 guiding the guests to their room 引客进房 face-to face reservation 门市预定 the turn-down service 做晚床服务 Room reservation 客房预订 special rate 特价 multi-f
2、unction hall 多功能大厅 conference hall 大型会议室 ordinary airmail 普通航空邮件 floor attendant 楼层服务员 tap water 自来水 extension number 分机号码 chamber service 客房服务 making up the room 收拾房间 overnight staff 夜班员工 taking order 点菜 American express 美国运通卡 cash on delivery 自饮自付 a la carte table d hote 点菜合菜 porridge and bean mil
3、k 稀饭豆浆 registration 登记入住 extending the stay 续住 the bellman 应接服务员 at the information desk 问讯处 explaining time differences 解释时差 ticket-booking service 订票服务 Introducing some scenic spots 介绍景点 showing the way 指明方向 foreign currency exchange 外汇兑换 checking out 结账 mis-calculation 算账出错 setting guests complai
4、nts 处理投诉 at the lost and found desk 失物招领处 wake-up service 唤醒服务 the general switchboard 总机 the business center 商务中心 the fax service 传真服务boiled drinking 开水 laundry service 洗衣服务 pork floss 肉松 minced meat 肉末 seating the diners 顾客就座 receiving the diners 接待顾客 newspaper stand 报刊亭 Express service 快洗服务 misce
5、llaneous service 多项服务 baby-sitting service 托婴服务 serving dishes 上菜 black coffee 清咖啡 buying things on request 代客购物 room service 客房用餐服务 at the reception desk 接待处 baggage tag 行李牌 dealing with emergency 危机处理 first aid 急救 Soft berths 软卧 special express 特快列车 shuttle bus 穿梭巴士 mail service 邮寄服务 eight big cui
6、sines 八大菜系 shredded meat in chilli sauce 鱼香肉丝 sharks fin soup 鱼翅汤 continental breakfast 欧式早餐 easy over 双面煎 longevity noodle 长寿面 noodle soup with shrimps 鲜虾汤面ways of paying 付款方式 roast sucking pig 烤乳猪 checking out 结账- miscellaneous service 多项服务-dealing with emergency 危机处理 the front office 前厅部 washing
7、and toilet facilities 盥洗设施 referral system 转运系统 checking in a group 团队入住 registration form 登记表 confirmation letter 确认单 breakfast coupon 早餐卷 light-rail 轻轨 concierge 礼宾部 see-in service 接机服务 show delivery of baggage 行李延误 maglev 磁悬浮 world architecture exhibition 世界建筑博览 general switchboard 总机 security of
8、fice 保安部 telephone directory 电话指南 service information booklet 服务质询手册 personalized service 个性化服务 vacuum cleaner 真空吸尘器 maintenance service 维修服务 Tequila Sauza 龙舌兰酒 broccoli with crabmeat sauce 蟹粉花椰菜 steamed red garoupa 清蒸石斑鱼 roast Beijing duck 北京烤鸭 Mapo beancurd 麻婆豆腐 spring rolls 春卷 steamed dumpling st
9、uffed with red bean puree 豆沙包子 Yangzhou pickles 扬州酱菜 Western cuisine 西餐 wine orders 点酒 beef steak 牛排 ground almonds 杏仁末 egg yolks 蛋黄 hairy crab 大闸蟹 noodle soup with pork chop 大排面 on consumption to master account 实报实销 open bar on a fixed price 定价包饮 cash on delivery 自饮自付 shopping arcade 商场部 greeting c
10、ustomers 招呼顾客 a necklace set with a heart-shaped precious stone 心型宝石项链 textile and knitwear department 纺织品部 woolen sweater 羊绒衫 turtle neck 圆领 silk fabrics 丝绸织品 brocade of natural silk 真丝织锦 figured satin of natural silk 真丝花段 metric system 米制 art and craft department 工艺品部 the capital of porcelain 瓷都 a set of blue and white porcelain tableware 一套青花瓷餐具 egg-shell china 薄胎瓷器 embroidered tablecloths 刺绣台布 cloisonne products 景泰蓝制品 plum flowers 梅花 highly nutritive tonics 高级营养品 five-flavored beans 五香豆 pork floss 肉松 a pair of dragon-phoenix seals 龙凤章 the four treasures of study 文房四宝
