1、第 1 页 共 11 页全国商务人员专业技能认证考试试卷职业英语技能（中级）试卷题目序号 总分 核分人应得分数 40 20 40 100实际得分Reading information revealed during the process and any agreement made will not be on the public record.The parties typically choose a mediator or are referred to mediation by a court before litigation is pursued. A mediator may
2、 meet with the parties separately to identify and clarify the issues and hold joint sessions to assist them in arriving at an agreement. Sessions will be devoted to improving communication between the parties and guiding them toward their own solution. A mediator may develop solutions and recommend
3、to the parties but will not impose a settlement on the parties. If no agreement is reached, the mediator will not decide in favor of one party. Rather, the mediation will simply be unsuccessful.（ ）1.According to the passage, how many things the mediator can do to facilitate the process of mediation?
4、A. Two B. Three C. Four D. Five （ ）2. From the legal perspective, mediation is not allowed to take place between .A. a customs officer and a smuggler B. a father and a sonC. an importer and an exporter D. two countries at war第 5 页 共 11 页（ ）3. In the second paragraph, which of the following is not me
5、ntioned about mediation ?A. Disadvantages B. focusC. Possible results D. Purpose（ ）4.Which of the following pairs of words demonstrates a relationship that is most similar to that between Mediator and Mediation? A. Arbitrator and Arbitration B. Banker and BankingC. Insurer and Insurance D. Shipper a
6、nd Shipment（ ）5.Which of the following statements is true? A. According to the writer, mediation is such a simple way to solve issues that it is unlikely to be successful. . B. A judge will sometimes proposes that disputing parties solve their issues through mediation instead of litigation.C. A medi
7、ator will decide in favor of one party only when agreement is reached. D. In order to make mediation successful, a mediator will demand that the parties accept a settlement he has made.Passage TwoEmployees of SAS Institute live in a workers Utopia. On the companys wooded campus in North Carolina is
8、everything a person could need: doctors, dentists, on-site childcare, masseursSAS has just been chosen by Fortune magazine as one of the best companies to work for in the US. Like the other 99 companies singled out, SAS is not content to reward employees with a mere pay check. Instead, the company i
9、s dead set on making their lives easier.Indeed, there is little these good employers will not do to take the load off their workers shoulders. Some provide subsidized housekeepers. Some deliver ready-cooked gourmet meals to employees doors in the evening. Others offer haircuts, free Viagra, cut-pric
10、e sushi, free ergonomic chairs. One company even provides $10,000 towards the cost of adopting a child.Not content with the above, some employers are helping their staff fill their leisure hours too. Many offer swimming pools and fitness centers, some arrange guitar lessons or 第 6 页 共 11 页provide ga
11、rden allotments. Some even lay on company holidays, whisking workers and their partners off to luxury island locations.And that is not all: some companies also set the standard for employees to follow in their private lives. At First Tennessee, employees get a $130 cash bonus if they are seen to be
12、practicing 10 specified healthy behavior patterns.For these forward-looking employers the vexed problem of work / life balance assumed to be one of the greatest workplace issues facing us is magically eliminated. These companies are mounting a take-over bid for their employees lives with the result
13、that issue of balance no longer arises.And at these companies hardly anyone ever leaves. Which might mean everyone is gloriously happy. Or it might mean the prospect of severing ones entire life from an employer is so daunting that it seems easier to stay put.Amid all this bounty there is just one t
14、hing that none of these companies offer. And that is time. If employers really want to show that they are helping employees balance their lives, the answer is not to do their shopping, fix their teeth and issue them with laptops so that they can work flexibly right through the night. It is to ensure
15、 that people do not work too hard. To write it into the companys culture that no one will be expected to work more than, say, 40 hours a week on average. And for the Chief Executive to show the way.Certainly this would not be easy, and probably not cheap either. But an employer that tackled the long
16、-hours culture would be reaching the parts that all the free hairdos, Viagra and guitar lessons in the world will never reach.（ ）6. According to the passage, which is the best way for employees to balance their lives?A. To offer swimming pools and fitness centers.B. To arrange guitar lessons or prov
17、ide garden allotments.C. To set the standard for employees to follow.D. To let employees have their own time, ensuring people do not work too hard.（ ）7. According to the passage, which benefits are partly paid for by the companies? A. Guitar lessonsB. Viagra第 7 页 共 11 页C. housekeepersD. sushi（ ）8. W
18、hat does the phrase “to lay on” in the sentence “Some even lay on company holidays, whisking workers and their partners off to luxury island locations” mean?A. To provideB. To put onC. To sellD. To envisage（ ）9. The passage suggests that employers can offer the following fringe benefits to their emp
19、loyees except .A. holidays B. hairdos C. time D. guitar lessons（ ）10. Which of the following statements is true? A. Employers can offer any fringe benefits to their employees.B. Employers can help their employees to purchase their apartments.C. Employers issue their employees with laptops just to ba
20、lance their lives.D. Employers can send their employees to luxury island locations for holidays.III Business Translation: 20%（商务翻译，20 分）Section ADirections: There are ten terms in this section. Translate the English terms or phrases into Chinese and the Chinese terms or phrases into English. Then wr
21、ite down the translation on the paper. This section totals 10 points, one point for each term.1. Air Waybill 2.confirmed L/C 3.open cover 4.neutral packing 得分 评卷人 复核人第 8 页 共 11 页5. document of title 6.空白背书 7.承兑行 8.颜色搭配 9.速遣费 10.行业刊物Section BDirections: Translate the following five Chinese sentences
22、into English. Then write down the translation on the paper. This part totals 10 points, two points for each sentence.1.我们对于你们在电脑世界上做广告的各类电脑配件(computer accessories)很感兴趣。2.如果样品符合我们所要求的标准，我们将会大量订购。3.请指示你方银行尽快修改信用证，以便我方能按时装运货物。4.如果你方能寄来最新的商品目录及价格表，我方将不甚感激。5.感谢你方 5 月 15 日的来函，询购我方的熊猫牌系列扫描仪。第 9 页 共 11 页III
23、 Business Writing: 40%（商函写作，40 分）Directions: In this section, you are required to write an English letter in the full correct layout based on the information given below. Then write down the letter on the paper. This section totals 20 points.1.对方公司名称和地址：Kiddie Korner, Inc.385 Richards Street, Vancou
24、ver, B.C., Canada V6B3A7 2.写信日期：2010 年 5 月 18 日3.上个月在温哥华商品交易会对方公司摊位上展出的打印机系列给你方留下很深刻的印象。4.你方是一家大型连锁零售店，现在想寻找能向你方提供各式打印机的厂家。5.你方将大量订购，所以希望能从净目录价格上得到 20%的商业折扣，外加一定的数量折扣；你方的付款条件通常是 30 天远期付款交单。6.如果这些条件令你方感兴趣，并且你方能够每次供货达 1000 台以上，则请寄最新的目录本和价格表。7.希望早日收到你方的回音。8.写信人: Michael Wong Purchase Manager公司名称和地址：Sha
25、nghai Far East Trading Co. Ltd.361 Xianxia Road, Shanghai 200336, China得分 评卷人 复核人第 10 页 共 11 页职业英语技能（中级）参考答案I. . Reading & Comprehension 阅读与理解：40%Section A： (10 分，每题 1 分)1. C 2. C 3. A 4. B 5. A 6. D 7. A 8. C 9. B 10. DSection B： (10 分，每题 1 分)1. B 2. A 3. C 4. D 5. C 6. D 7. C 8. A 9. C 10. DSectio
26、n C：(20 分，每题 2 分)1. B 2. A 3. A 4. A 5. B 6. D 7. C 8. A 9. C 10. DII. Business Translation 商务翻译： 20%Section A： (10 分，每题 1 分)1. 空运提单 2. 保兑信用证 3. 预约保险 4. 中性包装 5. 产权单证 6. blank endorsement 7. accepting bank 8. color assortment9. dispatch money 10. trade journalSection B： (10 分，每题 2 分)1. We are quite i
27、nterested in the computer accessories you advertised in Computer World.2. If the sample is up to the standard we require, we will place a substantial order with you.3. Please instruct your bank to amend the L/C as soon as possible so that we can ship the goods as scheduled.4. We would appreciate it
28、if you could send us your latest catalogue and pricelist.5. Thank you for your letter of May 15, enquiring for our Panda range of scanners.III. Business Writing 商函写作： 40%。Shanghai Far East Trading Co. Ltd.361 Xianxia Road, Shanghai 200336, China （1 分）May 18, 2010 第 11 页 共 11 页Kiddie Korner, Inc.385
29、Richards Street, Vancouver, B.C. Canada V6B3A7 Dear SirWe were impressed by the selection of printers that were displayed on your stand at the trade fair that was held in Vancouver last month. We are a large chain of retailers and are looking for a manufacturer who could supply us with a wide range
30、of printers. As we usually place very large orders, we would expect a quantity discount in addition to a 20% trade discount off net list prices, and our terms of payment are normally 30-day bill of exchange, documents against payment. If these conditions interest you, and you can meet orders of over 1000 printers at one time, please send us your latest catalogue and pricelist. We look forward to hearing from you soon. Sincerely yours Michael Wong Purchase Manager
