1、管理导论期末考试,答题时间：2小时，闭卷 75道单项选择题，每题0.8分，总分60分 4道简答题，每题5分，总分20分 1道案例分析题，内有三个问题，计20分 考题范围附后,Chapter 1,Four functions of management Effectiveness and efficiency Roles of managers Managerial skills,Chapter 2,Big five model of personality traits Terminal values Emotional intelligence Organizational culture,
2、Chapter 3,Stakeholders Ethics 4 models of evaluating ethicalness of a decision,Chapter 4,Task environment General environment Hofstedes model of national culture,Chapter 5,Programmed and non-programmed decision Administrative model of decision making Criteria of decision-making Groupthink,Chapter 6,
3、Three levels of planning Corporate, business, functional Five-force model Three levels of strategies Corporate, business, functional,Chapter 7,Four factors affecting organizational structure Job enlargement and job enrichment Job Characteristics Model Divisional structure Hierarchy of authority and
4、chain of command Span of control Tall and flat organization Decentralization of authority,Chapter 8,Three stages of control Feedforward, concurrent, feedback Control systems Output, bureaucratic, direct supervision Steps of control process,Chapter 9,Intrinsically motivated behaviors Extrinsically mo
5、tivated behaviors Expectancy theory Maslows hierarchy of needs Motivator-hygiene theory Equity theory Operant conditioning theory,Chapter 10,Sources of power that underlies leadership Trait model of leadership Contingency model of leadership Fiedlers model of leadership Transformational leadership Transactional leadership,END,
