1、格式首先注意格式。书信的格式有两种：齐头式（full block form）和缩进式(indented form)。采用齐头式，要求所有段落的首行，包括结束语和签名等，都在左边顶格，段落中间空行。缩进式要求每段首行缩进四到五个字母，签名放到右下角。,称呼：都用简写形式，如：Mr., Mrs., Miss., Dr.(博士)，Professor, President(董事长、会长、校长)。一般老说，写信时应尽量使用收信人的姓名头衔以示尊重。如果收信人的姓名头衔都不知道，可用下面称呼：Dear Sir or Madam. 如果是一般证明之类的信函而且没有具体的收信人（像05年1月六级考试作文的求救
2、信）可以使用下面的称呼：To Whom It (This) May Concern: 给朋友的信则应该直呼其名：Dear Peter,结束语-根据由亲密到正式的程度排列： Best, Best regards, Sincerely, Sincerely yours, Yours sincerely Truly yours Yours truly, Respectfully yours,签名 signature 千篇一律-Li Ming,内容 content: 前几年的书信内容尚可预测：如欢迎信和建议信和投诉信。这两年四、六级的应用文则神出鬼没难以预测（如导游欢迎词和为患病同学写的求援信）。另外
3、，书信主体body部分无章可循，没有固定模式，完全靠大家临场发挥想象，多写相关细节。这一点可以参照老汪教材和讲义里的一些书信范例，特别是老汪自己写的那片给报社编辑的关于买字典的那封投诉信。也许会在发挥想象提供细节方面给大家一些启发。下面是常见各类书信开头结尾的一些套话，万一考到书信记住它们会有利无弊：,感谢信： 开头： 1. I am writing this letter to express my heartfelt gratitude for 2. I am writing to tell you how grateful I am for 3. I would like to than
4、k you most sincerely for,结尾： 1. Please accept my heartfelt thanks and deepest gratitude, now and always and, if possible, I would like to be given an opportunity to repay your kindness. 2. I feel indebted to you and I really do not know how to thank you enough for your help.,道歉信 开头： 1. I am writing
5、to you because I am unable to 2. I am terribly sorry that 3. I would like to express my apologies for not being able to,结尾： 1. I am sorry that I cannot, and firmly believe that you will understand. 2. Once again, let me apologize for any inconvenience I may have caused and, if possible, I wish I cou
6、ld be given an opportunity to make up for my fault.,咨询信： 开头： 1. I would like to inquire about some information about 2. I am writing this letter to ask if you can do me a favor. 3. I would like some detailed information about,主体: 1. I would be grateful if you would be so kind as to provide me with c
7、ertain essential information regarding the following aspects. 结尾： 1. I am looking forward to a favorable reply at your earliest convenience. 2. Your prompt and favorable attention to my inquiry would be highly appreciated. 3. I am already eagerly awaiting your reply to this letter.,投诉信 开头： 1. I wish
8、 to make a complaint about 2. I am writing this letter to draw your attention to 3. I very much regret to inform you that,主体： 1. I would like to draw your attention to something you have obviously failed to notice. 2. To solve the above problem, it is advisable for you to take the following measures
9、: 3. I look to a day when we could really enjoy a more efficient service. 4. We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.,5. If it is not properly settled, I would ask you to give my money back, or I would complain to the Consum
10、ers Association. 结尾： 1. Please give this matter your immediate attention. I am looking forward to your prompt response. 2. I would very much appreciate it if as soon as possible.,寻找失物信 Directions: You have just spent a weekend staying at the Seasons Hotel. When you get home you find that you have le
11、ft a bag at the hotel. Write the manager of the hotel and enquire whether the bad has been found. Give some relevant information about the bag and its contents. Ask the manager to contact you immediately if the bag is found and tell him/her how the bag can be sent to you,Dear Mr. Simpson, I am writi
12、ng this letter to inquire about a bag that might have been left at your hotel. I stayed in your hotel on the 23rd and the 24th of October, in Room 603. When I arrived home, I discovered that I had left one of my bags at the hotel. Could you please check your Lost and Found Department and see if my b
13、ag is there?,The bag is a small black leather, document case with a narrow strap. Inside the bag, you will find several business cards, a fountain pen, a small address book, three copies of a business proposal and a silver pocket calculator. These things are not very valuable in money terms, but the
14、y have a lot of personal value.,I would appreciate it if you could contact me as soon as possible, particularly since I need the proposals for a presentation this week. If you could send the bag to me by courier service, I would be most grateful. I have arranged to pay for the service.Thank you for
15、your reply.Yours sincerely, Li Ming,书信常用词,It is so great to hear from you again.It is a great pleasure for me to With great delight I learned that I must apologize for not writing to you sooner.,建议：In my experience, it seems that _ would make sense in your situationIn my opinion, it would be wise fo
16、r you to take the following actions:,感谢：I truly appreciate your kindness.Thank you from the bottom of my heart for.,道歉：I apologize most sincerely for.I am so sorry to have put you through so much trouble.,邀请：We would be honored to have you there with us.I will cover all the expense involved.,抱怨：I ve
17、ry much regret to have to inform you that.We will appreciate your willingness to make up for the lossI hope that the above situation will be improved as soon as possible,咨询：I would like to request some information about.Should I need to send further materials, please let me know.,求职：In answer to your advertisement I wish to apply for a post as in your office.I hope I may be granted an interview,
