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运营管理 test one.docx

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1、运营管理 test one - key termProduct liabilityA manufacturer is liable for any injuries or damages caused by a faulty product.Uniform commercial codeThe product has to do what you say it will do reasonably well in reasonable conditions for a reasonable length of timeStandardizationExtent to which there i

2、s a lack of vriety in a product, service or processLife CycleThe process of one product which contains introduction stage, growth stage, maturity stage, and deadline stageMass customizationA strategy of producing standardized goods or services, but incorporating some degree of customizationDelayed d

3、ifferentiationProducing but not quite completing a product or service until customer preferences or specifications are knownModular designa form of standardization;component parts are subdivided into modules that are easily replaced or interchanged.ReliabilityThe ability of a product, part, or syste

4、m to perform its intended function under a prescribed set of conditionsFailureSituation in which a product, part, or system does not perform as intendedNormal operating conditionsThe set of conditions under which an items reliability is specifiedSupply chain basedIdeas from customers, suppliers, log

5、istics partnersCompetitor basedIdeas based on what the competition is doingResearch basedIdeas based on market research (customer unmet needs and wants)Reverse engineering Dismantling and inspecting of a competitors product to discover product improvements.Basic ResearchIt advances knowledge about a

6、 subject without near-term expectations of commercial applications.Applied ResearchIt achieves commercial applications.DevelopmentConverts results of applied research into commercial applicationsRobust DesignThe designed products/services can function in a wide range of situations Concurrent Enginee

7、ringDesign the product and the process for making it at the same timeDesign for Manufacturing (DFM) The designers consideration of the organizations manufacturing capabilities when designing a product.Design for operationsIt includes services as well as manufacturingManufacturabilityIt is the ease of fabrication and/or assembly which is important for cost, productivity, and quality.Computer-Aided Design (CAD)It is product design using computer graphics.RecyclingRecovering materials for future use.

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