1、情景对话1 你的名字是Betty,你需要电话预定9月15日到18日1间双人间; 入住的有你的老公和你2个人; 你大概下午6点30分到达酒店;,A: Good morning. This is Room Reservations. May I help you?M: Yes, _A: For which date? M: _A: How many guests will there with you?M: _A: Which kind of room would you like, a double or a twin?M: _A: May I have your name, pleaseM:_
2、A: What time do you expect to arrive, Mr. White?M:_,情景对话1:Check in,Id like to reserve a room for 3 days, please.,For September 15th to 18th,Just my husband and I,A double, please.,Betty. B-E-T-T-Y.,About 6:30 p.m, I suppose.,情景对话2 你的名字是Betty,你在这个酒店订了2个单人间3晚; 你需要非常安静的房间; 你需要叫早服务,时间是早晨6点30分;,A: Good a
3、fternoon.M: Yes, _A: Whats your name? M: Betty. _A: One moment, please. Yes, that was for 2 single rooms, wasnt it? Ive reserved rooms 402 and 403 for you. M: _A: Well, they are facing the streetbut theres a lovely view.M: Wed like quiet rooms, thanks. A: I can put you in rooms 311 and 312. Theyre a
4、t the rear of the hotel. M:_A: Yes, we do. Will you need it? M:_,情景对话2:Check in,we have a reservation for three nights.,B-E-T-T-Y,Are they quiet rooms?,Do you supply a morning call service?,Yes, please. At 6:30a.m.,情景对话2 你需要客房服务; 你要一个三明治,一杯热巧克力;,A: Hello. _?B: Yes, sir. _?A: _B: Yes, sir. _?A: _B: O
5、K. _.A: Thank you.,Is this Room Service,May I help you,What would you like,Well send it right up to you,情景对话2:客房服务,Can I still get something to eat at this time of night?,Ill have a sandwich and a hot chocolate.,情景对话3 你需要寄存服务,并了解什么时候取件比较方便; 晚上你要去取件,并拿回里面的东西;,A: Excuse me, _.B: Oh, yes. Ill get you o
6、ne. Please write your name, room number, and passport number on the card, and sign it. OK, heres the key. Be sure not to lose it.A: All right. _?B: Oh, anytime, day or night.A: I see. Thank you.(At night)A: Excuse me, _? Its number 7003.B: Sure. Here you are. Just sign here.A: All right.B: Thank you.,I need a safe box,When can I pick up my things,may I have my safe box,情景对话3:保险箱服务,