1、Computer & office supplies Meeting room,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting services),Deputy general manager Management representative All department managers,由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),C-PII-6001 Management Review,如何做(方法/程序/指导书/技
2、术) How (Methods/Procedure/Working instructions/Technical),MR review actions complete ratio Company level KPI achieving rate (Customer complaint trend/OEE/COPQ) Customer satisfaction score card,过程监控 (绩效/指标) Process monitoring (KPI),Improvement of the effectiveness of the Quality Management System and
3、 its processes Improvement or continuous improvement actions in accordance with customers Resource needs caused by internal or external changes requirements and legal requirements.,输出(将要交付的是什么) Outputs (What should we delivery),Follow-up on activities from earlier management reviews Actual status of
4、 KPI stipulated in the Control Procedures of Company Level Data (C-QPII-0103). Status of conformity to customers requirements, Legal requirements and internal standards Internal or external changes that may influence the Quality Management System Internal and external audit results Feedback from cus
5、tomers including customer complaints, internal failures and market failures, customer scores and customer satisfaction Assessments of manufacturing feasibility made for changes to existing operations and for new facilities or new product Cost of poor quality (Cost of internal and external nonconform
6、ance) Review of performance against maintenance objectives Actual field failures and their impact on safety or the environment, and identification of potential field failures identified through risk analysis (such as FMEA) Elements of Quality Management System Resource requirements of the Company Su
7、ggestion for improvement Market information and general trends of competitors,输入(要求是什么) Inputs (Requirements),Management Review Owner: Deputy general manager Management representative,过程 (Process),Management Review,计算机 投影仪 会议室,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting servic
8、es),1.人力资源部 2.其他相关部门,由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),1.人力资源控制程序 2.岗位说明书 3.招聘管理办法 4.员工激励制度 5.考勤休假管理规定 6.绩效管理规定 7.技能评定管理办法,如何做(方法/程序/指导书/技术) How (Methods/Procedure/Working instructions/Technical),离职率 培训计划达成率（人均56小时/年） 招聘及时性,过程监控 (绩效/指标) Process monitoring (KPI),1.年度培训
9、计划 2.培训实施及效果 3.考核结果 4.相关培训资料 5.对员工的奖励与惩罚,输出(将要交付的是什么) Outputs (What should we delivery),1.年度经营计划 2.培训需求 3.人员需求 4.法律法规要求 5.客户要求,输入(要求是什么) Inputs (Requirements),人力资源管理 Owner: 人力资源经理,过程 (Process),Human Resources Management,Computer Inspect, test equipment SPC software Statistical table,使用什么方式进行 (材料/设备/
10、装置) Infrastructure (Material/Equipments/Supporting services),1.QRA department 2.Other relevant department,由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),1. C-PII-1002 In-Process Inspection and Testing Procedure 2. C-PII-1003 Procedures for Final Inspection and Testing 3. C-QPII-13
11、01 Procedures for Control of Nonconforming Product,如何做(方法/程序/指导书/技术) How (Methods/Procedure/Working instructions/Technical),过程监控 (绩效/指标) Process monitoring (KPI),1.Manufacturing process that meets the requirements 2.Qulified products 3.Inspection record 4. Production line tour inspection record 5. N
12、on-conforming Product Report,输出(将要交付的是什么) Outputs (What should we delivery),1.Process flow chart 2.Control plan 3. Product drawing, criterion, process capability 4. Semi-finished product, product 5. Suitable inspection environment and qualified inspector 6. Inspection procedures and acceptance crite
13、ria,输入(要求是什么) Inputs (Requirements),IPQC and OQC management Owner: QC manager,过程 (Process),IPQC and OQC Management,1.Cpk value 1.67 2.IPQC DPPM value 50 3.OQC DPPM value 10,Inspect/test equipment & Computer & Telephone & Network Suitable inspection environment & water and electric power ,etc resourc
14、e,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting services),1.QRA department 2. HR 2.Other relevant department,由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),1.C-QPII-1001 Receiving Inspection and Testing Procedure 2.C-QPIII-E145 Incoming material inspection Con
15、trol plan 3.Procedures for Control of Nonconforming Product 4.HR human training procedure 5.Human power performance examine procedure.,如何做(方法/程序/指导书/技术) How (Methods/Procedure/Working instructions/Technical),过程监控 (绩效/指标) Process monitoring (KPI),1.Finished inspection goods . 2.Inspection record. 3.I
16、ncoming material performance trend chart 4.Equipment PM record,输出(将要交付的是什么) Outputs (What should we delivery),1. Product drawing, criterion & CSR reqirement 2. IQC human resource matrix & Requirement 3. Incoming goods. 4. Dock Receiving datum & Purchase PO information 5.Law regulations & Environment
17、 requirement,输入(要求是什么) Inputs (Requirements),IQC Incoming inspection Owner: IQC supervisor,过程(Process),IQC Incoming inspection,Inspection detected ratio On time Finished inspection ratio Production line complaint ratio Abnormal on time close ratio,Computer/Internet Design software Manufacture equipm
18、ent Inspection and test equipment Meeting room,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting services),1. Cross-Functional Team 2. Top management,由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),1. C-QPII-0202 Procedures for Advanced Product Quality Planning 2.
19、C-QPII-0203 Procedures for Production Part Approval Process 3. C-QPII-D005 Management Regulations for Design Failure Mode and Effects Analysis,如何做(方法/程序/指导书/技术) How (Methods/Procedure/Working instructions/Technical),过程监控 (绩效/指标) Process monitoring (KPI),1.DFMEA, PFMEA 2.Control plan and specificatio
20、n 3.PPAP 4. Process flow 5. Packing spec and inspection spec 6. Prototype at different stages,输出(将要交付的是什么) Outputs (What should we delivery),1.Customer drawings/ standard/ technical agreement 2.Applicable laws and regulations 3. Previous similar experience 4. Special characteristic list of products/
21、 process 5. Change requirement 6. Target of product manufacturing cost,输入(要求是什么) Inputs (Requirements),Product and process design Owner: ENG Manager,过程 (Process),Product and process design,1.PPAP primary pass rate 2.PPAP on time approval rate 3. Sample success rate,ComputerNetworkPhoneMeeting room,使
22、用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting services),1 . Buyer SQE engineer PlannerFinance, logistics ,由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),1. Purchase policy & procedure Supplier management procedure Raw material spec definitionIQC inspection proc
23、edure 5. Others buyoff spec,如何做(方法/程序/指导书/技术) How (Methods/Procedure/Working instructions/Technical),Supplier OTD measurement IQC inspection reject rate,过程监控 (绩效/指标) Process monitoring (KPI),Qualify BOM&BOT materials, equipment and service purchase Supplier review and mgmt., qualified suppliers,输出(将
24、要交付的是什么) Outputs (What should we delivery),Production material purchase requestOther non-production purchase request,输入(要求是什么) Inputs (Requirements),Purchase process,过程 (Process),Purchase,Computer 检测设备 维修工具,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting services),维修人员 备件、设备申购人员 精
25、度检测人员,由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),1. 设备管理程序 2. 设备点检程序 3. 设备保养程序 3. 设备操作规范,如何做(方法/程序/指导书/技术) How (Methods/Procedure/Working instructions/Technical),过程监控 (绩效/指标) Process monitoring (KPI),1.设备购置计划 2.设备保养计划 3.设备维修记录 4. 满足生产要求的完好设备,输出(将要交付的是什么) Outputs (What should w
26、e delivery),设备采购 设备使用需求,输入(要求是什么) Inputs (Requirements),设备采购、验收、调试、交付使用 设备使用、保养、修理 设备报废Owner: 设备部经理,过程 (Process),Equipment Management,1. PM完成率 2. MTBA 3. Downtime 4. OEE 5. Spare parts usage control,Transport Office equipment, like computer, internet Place BOM&BOT material,使用什么方式进行 (材料/设备/装置) Infras
27、tructure (Material/Equipments/Supporting services),1 . Planning department Manufacture department QA departmentFinance, logistics ,由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),1. C-QPII-0903 Managing Regulations for Material Warehouse 2. C-QPII-1502 Procedures for Handling, Pack
28、aging, Storage, Preservation and Delivery,如何做(方法/程序/指导书/技术) How (Methods/Procedure/Working instructions/Technical),In time delivery rate Inventory accuracy,过程监控 (绩效/指标) Process monitoring (KPI),Qualified products delivered on time Product delivery monitoring record sheet Customer receipt confirmatio
29、n,输出(将要交付的是什么) Outputs (What should we delivery),Customers order, contractConsignment noteProductsCustomer safety inventory requirements,输入(要求是什么) Inputs (Requirements),Product delivery Owner: Planning department,过程 (Process),Product delivery,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/S
30、upporting services),由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),如何做(方法/程序/指导书/技术) How (Methods/Procedure/Working instructions/Technical),过程监控 (绩效/指标) Process monitoring (KPI),输出(将要交付的是什么) Outputs (What should we delivery),输入(要求是什么) Inputs (Requirements),过程 (Process),RECEIVING,G
31、oods was received timely to support production All the goods delivered into factory was well logged and distributed,The Warehouse Operational specification of Diodes CD,Dock operator Certification of dangerous chemicals Driver license of forklift,Computer & office supplies Forklift Pallet jack & Tro
32、lley Pallet,All the goods delivered into factory was finished receiving in 4 hours All the goods was finished system log in 8 working hours,Performance indicators:1. Receiving accuracy rate: 99.7%.2. Receiving on-time ratio: 100%.,Cross check delivery note and physical goods,Goods arrival notice,Sys
33、tem Log in,Transfer to Stockroom area,Is stock Item?,YES,NO,Inform user to pick up,Inform stockroom to handle,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting services),由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),如何做(方法/程序/指导书/技术) How (Methods/Procedure/Workin
34、g instructions/Technical),过程监控 (绩效/指标) Process monitoring (KPI),输出(将要交付的是什么) Outputs (What should we delivery),输入(要求是什么) Inputs (Requirements),过程 (Process),STOCK IN & OUT,Material was delivered to user timely with accuracy Urgent request response Inventory accuracy meet KPI Material keep in good con
35、dition to meet quality requirement,C-QII-4605 warehouse management C-QIII-P001 material management C-QIII-P006 scrapped material management,Material handler Certification of dangerous chemicals Driver license of forklift,Computer & office supplies Forklift Pallet Jack Trolley,Fully support product m
36、anufacturing Material well managed with quality assurance Pass internal & external audit and certification Reports(Cycle count, et.),Performance indicators:1. Material delivered to user within 24hours2. Inventory accuracy :99%3. Zero safety case,Dock finished GR process,Need quality inspection,YES,N
37、O,Physical goods check & Stock in,IQC proceed inspection,Quality inspection passed?,YES,NO,System Update,Block ,waiting for disposal,Stock in,Stock out,User issue request in system,Pick ticket print,Stockroom Approve request,Inventory available?,YES,NO,Reject,Material Prepare,User pick up,System Upd
38、ate,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting services),由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),如何做(方法/程序/指导书/技术) How (Methods/Procedure/Working instructions/Technical),过程监控 (绩效/指标) Process monitoring (KPI),输出(将要交付的是什么) Outputs (What should we deliv
39、ery),输入(要求是什么) Inputs (Requirements),过程 (Process),FG SHIPPING,Respond sale departments request timely Deliver FG goods to customer according to the delivery plan Goods delivered to customer with accuracy and good function,C-QIII-P004 Finished goods shipping management,1. Shipping operator,Computer &
40、 office supplies Pallet Jack & Pallet Label printer & Shipping label & scanner Carton & Bubble wrapper,Products was delivered to customer timely with accuracy and good function Co-work with sales department to fulfill customers request Customer satisfied,Performance indicators:1. Shipping on time ra
41、tio: 95%2. Shipping accuracy:99%3. Zero official complaint of customer,Get sales order from marketing,Packing list generate Shipping label print,Inventory available?,YES,Product sort and load,Check through goods scanner,OQC inspection,Carton seal & Sort,FWD pick up,System updateSales order close,NO,
42、Shipping plan change,FMCS system Online detectors Measurement instruments,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting services),Facility technicians Facility engineers EHS engineers,由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),C-QIII-U101C Facility operati
43、on O.I Facility system management O.I EHS related O.I Law and regulation from government,如何做(方法/程序/指导书/技术) How (Methods/Procedure/Working instructions/Technical),Facility system interruption event control Facility system near miss event control Environmental/Occupational health/Safety event control,
44、过程监控 (绩效/指标) Process monitoring (KPI),Stable facility requirement output for production. Law compliance,输出(将要交付的是什么) Outputs (What should we delivery),24 hours monitor facility system running. Routine inspect facility system. Implement PM work on time according to facility PM plan. 4. Trouble shooti
45、ng and improvement action. 5. Utility consumption management and cost reduction action.6.Environmental pollutant factors routine inspection.7. Occupation health pollutant factors routine inspection. 8. Safety inspection, work permit managementcompetitors,输入(要求是什么) Inputs (Requirements),Facility mana
46、gement Owner: Facility manager,过程 (Process),Facility Management,Computer Barcode scanner Promis system Vision inspection Measure tooling,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting services),由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),如何做(方法/程序/指导书/技术) Ho
47、w (Methods/Procedure/Working instructions/Technical),过程监控 (绩效/指标) Process monitoring (KPI),1.UTS meet customer demand 2. Follow process flow chart control 3. Meet quality demand,输出(将要交付的是什么) Outputs (What should we delivery),C_QIII_L002 生产现场管理指导书 C-QPII-0901 生产过程控制程序 C-QIII-P003 生产管理实施细则 C-QIII-E001
48、 生产线流程卡管制 C-QIII-R014 上岗证和等级证考试规范,输入(要求是什么) Inputs (Requirements),UTS achievement control IPQC , TQC &OQC controlOwner: MFG manager,过程 (Process),Manufacturing Management,Follow PC production plan to assign production task Follow process flow chart to complete production demand Follow SPC chart to me
49、et quality demand Manpower management( DL demand, Skill certification, attendance),UTS achievement ratio 100% & line item performance 92% IPQC ,TQC& OQC DPPM70%,MFG department Other relevant department,计算机 Office 办公软件 生产设备 测量仪器 标准件及生产产品,使用什么方式进行 (材料/设备/装置) Infrastructure (Material/Equipments/Supporting services),1.校准实验室人员 2.IPQC 3.生产人员,由谁进行(能力/技能/资格) Human Resources (Capability/Skills/Certifications),1.测量工具操作指导书 2. 标准件 （C-QIII-Q026计量器具检定周期及计量器具精度管理实施细则） 3. 产品生产作业指导书 4.生产设备操作指导书 5. C-QIII-Q040 量测系统重复性和再现性作业程序 6. C-QIII-Q025 量测系统稳定性作业程序,
