1、小编给你一个美联英语官方免费试听课申请链接：http:/ 提供：职场英语 5 个方法 就算上司吼你也能从容面对If youre struggling to absorb negative feedback from your manager, ask to take some time to process the information. Then be sure to follow up with her.如果你在接受经理的差评时感到生不如死一样，那么花些时间记住她说的吧，注意跟紧！Ever felt caught off guard when your boss gave you som
2、e critical feedback? If youre like a lot of people, negative feedback can be rough to hear, and you might get defensive or upset or shut down. But those reactions, while understandable, wont serve as you nearly as well as responding calmly and professionally even in the face of the toughest feedback
3、. Heres how to do it:老板曾经毫不留情地给你差评？也许你和大多数人一样，觉得听差评小心脏会受不了，然后变得防守心强，不开心或者自闭。但是你的这些反应虽然是可以理解的，却不如给个冷静而专业的差评回复对你更有利即使是面对最撕逼的回馈。看看你该咋做：1.First and foremost, get clear in your head that feedback especially critical feedback is something that will help you.至关紧要的是，要清楚反馈特别是批评是能帮你提升的东西After all, think about
4、 what would happen if your employer never gave you feedback: Youd stagnate in your job instead of grow professionally, and youd be less likely to get better and better at what you do. And without feedback, you could become totally unaware of serious issues that could impact your career progression o
5、r reputation and even get you fired in some cases. (That last one especially matters! Even if you ultimately disagree with the feedback, its crucial to understand your managers perspective so that you can make better decisions for yourself.)别忘了想想如果头儿就是不给你回馈会怎样：你的工作不会蒸蒸日上，而是停滞不前，你越来越没有把分内事做得更好的可能。而且，
6、你可能完全意识不到哪些影响你影响你工作进程和个人名誉的严重问题，甚至在某些情况下会让你被炒成鱿鱼。（最后一条那肯定是相当重要！不管你对回馈有多大的老不情愿，理解经理的观点并为自己做更好的打算都是很重要的。）In fact, the more you can train yourself to actively want feedback to seek it out and to welcome it when it comes the better youre likely to do in your career, and the more people will probably lik
7、e working with you.事实上，你越想主动要回馈寻找它欢迎它么么哒你就越有可能把工作做得越好，而且可能会有更多人想和你一同工作。2.Dont react right away.不要做所谓的“随机应便”Too often, peoples first instinct when hearing critical feedback is to defend themselves to explain why their managers assessment is wrong or why there were extenuating circumstances or simply
8、to disagree.常常是这样，人们有听见批评保护自己的本能解释为什么上司的分析不对、有些时候可以通融通融或者你爹我就是不同意。Its certainly possible that your manager is wrong or that special circumstances were in play but its not helpful to leap straight there. If you do, youll make it harder for yourself to truly hear and process the feedback, and youre mo
9、re likely to come across as defensive rather than open to input. Instead, focus at first on just listening. Then 你的经历确实可能说错了，有些事情也确实情有可原但也别直白说出来。如果你义不容辞了，其实会让自己更难于真正倾听别人以及根据回馈做出调整，你可能会变得越来越防备，而不是敞开心扉。其实闭上嘴先好好听听，然后再￥%&*#。3.Actively show that youre open to the feedback.让别人知道你可喜欢听回馈了呢Giving critical fe
10、edback is hard, and many managers are nervous when they do it. The more you show that you are open to the conversation, the easier it will go for both of you and the more likely you are to draw out additional useful information.给批评建议对于一些经理来说是不好办的。你越表现的想听，这件事对你们俩来说越好过你也更有可能挖掘到其他有用的信息。If you simply ab
11、sorb the input in silence, your manager might not have any idea what youre thinking or whether youre angry or upset or you disagree. Instead, try saying something like: “I really appreciate you telling me this. I didnt realize this was a problem, and Im grateful that you raised it.“如果吸收建议时你只想做一个安静的美
12、男子的话，你的经理可能就被整懵圈了，他想啥呢？他生气啦？他不高兴啦？他不同意我说的？说这种话：“艾玛您给我讲的话实在对我改进工作大有帮助。我以前都没有意识到这个问题，谢谢您帮我提出来！:)”Note that youre not even agreeing with the feedback here youre simply demonstrating that you dont have your guard up and that you welcome the conversation. And now youre having a discussion thats more abou
13、t collaborative problem-solving than one-way criticism.或者指出你一丁点都不同意上司说的但是要表述的客观开放而且希望就这一事谈谈。现在谈话就变成了双方共同解决问题，而不是单方面受批评了。4.Share relevant information告诉上司相关信息At this point, you might realize you have information or perspective that your manager doesnt, and which might impact her assessment if she knew
14、 it. Its reasonable to mention, for example, that the reason a report was late was because you were waiting on information from someone who was out sick, or that you didnt put as much energy into project X because the CEO told you to focus exclusively on project Y.这方面指的是，你要知道你的一些情况或观点你的经理不知道，而他们很可能因
15、为不了解而对你的工作有误判。提起这些都是有用的，比如你提交报告晚了，是因为你在等一个病号员工提供必要信息，或是你没有花多大精力在 X 项目，是因为 CEO 叫你集中精力于 Y项目。Most managers want to know that kind of thing, and its fine to say: “Youre right that I didnt put a lot of energy into project X. I had thought that project Y was a higher priority and so I was keeping my focus
16、 there. Was that the wrong call to make?“很多经理想知道这些，那么你但说无妨：“对于我没有完全扑到 X 项目上去这一点你说得对。但我觉得 Y 项目更加重要，所以我花更多时间在它身上。我（老子，你可以自己这么想但不要说）这么做不对吗？”As long as youre actively demonstrating openness to your managers message, it shouldnt come across as defensive to share information that might change her assessme
17、nt.一旦你对经理的信息打开天窗说了亮话，告诉他可能改变对你评价的信息就不会被当作是你的防备心理作怪了。5.Ask for time to process the feedback if you need to如果需要的话，申请花些时间检验回馈是否合情合理Sometimes its tough to absorb critical feedback on the spot or to figure out how you want to respond. If thats the case, its fine to say something like: “I really appreciat
18、e you telling me this. Would it be OK if I took some time to think about this and then circled back to you in a few days with my thoughts?“有时立即接受批评建议或者想好怎么回答是很难的。如果真是这样的话，说这样的话是可以的：“我很感谢你告诉我你的看法。能不能给我几天让我考虑一下你的建议，再来找你说说我的想法？”Of course, then make sure that you really do circle back. At that point, the onus will be on you to raise the topic again. If you dont, youll look like youre shirking a tough conversation or not taking it seriously.当然喽，别让人巴巴地等着，一定要再找人家说啊。这时，提起这个话题的责任在你。如果你就不，那就会被人家认为是你在逃避这个艰难的谈话，或者是根本不把这个谈话当回事
