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欧业外语-英国概况.ppt

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1、The capital of U.K. and the capital of England as well,Great Britain,The National Flag of U.K.,This is the Flag of England. Dont get confused with its national flag.,The Map of England,Here is London, the capital of U.K. and the capital of England as well.,The River Thames& Tower bridge 泰晤士河&塔桥,Towe

2、r of London 伦敦塔,Parliament Building & Big Ben 议会大厦&大本钟,The London Eye,Westminster House of Parliament,The Parliament Building and Big Ben,View on the Thames,Big Ben,大本钟,Buckingham Palace,白金汉宫,Buckingham Palace is where the Queen lives,Hyde Park,Horse Guard Parade in Hyde Park,Life Guard at Post,The

3、Center of London Stock Exchange,伦敦股票交易中心,Telephone Booth in London,Red Buses,The British Museum 大英博物馆,Buckingham Palace 白金汉宫,Greenwich Observatory 格林尼治天文台,Westminster Abbey,This is the very place for the royal family to for their wedding ceremonies and funerals.,Windsor Castle 温莎堡,Cambridge Universi

4、ty 剑桥大学,Oxford University 牛津大学,Hyde Park 海德公园,Stratford- upon-Avon,Birthplace of Shakespeare,Portrait of the People,Four countries make up the United Kingdom of Great Britain and Northern Ireland - England, Scotland, Wales and Northern Ireland. Residents of any of these countries may be called “Brit

5、ish.“ Use “English,“ “Scot“ or “Scotsman,“ “Welsh“ and “Irish“ or “Northern Irish“ only when certain of a persons heritage. While the four countries share many customs, each has its own set of cultural nuances.,In England, politeness, reserve, and restraint are admired. The English are courteous, un

6、assuming and unabrasive and are very proud of their long and rich history.,Scots are passionate about their country, guarding its uniqueness and refusing to go along with English ideas. While cool and aloof externally, they are extremely sentimental about their family and their country. Overall Scot

7、s are free of class consciousness and social elitism, except in religion.,Scots have a keen, subtle sense of humor and value generosity, respectability.,Generally, Protestants mix only with Protestants and Catholics mix only with Catholics.,Wales has been part of the United Kingdom for more than 400

8、 years, but has kept its own language, literature and traditions. Most residents of Wales are of Welsh or English heritage. Many immigrants from former British colonies and other parts of U.K. Welsh take great pride in their country and their heritage. The Welsh love to sing and talk and spend much

9、of their free time at with their families.,Two-thirds of the Northern Irish have Scottish or English roots. The others are of Irish descent. Irish value friendliness, sincerity and nature. They dislike pretentious behavior and possess a strong work ethic. Family ties are very important in Northern I

10、reland.,Meeting and Greeting Formalities,The British are reserved, which may cause them to appear cool and indifferent or overly formal. In fact, they are very friendly and helpful to foreigners.,Shake hands with everyone present - men, women, and children - at business and social meetings. Shake ha

11、nds again when leaving.,Use last names and appropriate titles until specifically invited by your British hosts or colleagues to use their first names.,Women should extend their hand to men first.,Handshakes are light - not firm.,Body Language and Non-verbal Communication,The British are not back sla

12、ppers or touchers and generally do not display affection in public.,Hugging, kissing and touching is usually reserved for family members and very close friends.,Staring is considered rude.,The British like a certain amount of personal space. Do not stand too close to another person or put your arm a

13、round someones shoulder.,Corporate Culture and Negotiation Style,In Great Britain, punctuality is important for business meetings. Be on time.,Brits prefer a congenial business relationship, but tend to get right down to business after a few moments of polite conversation.,Business is best initiated

14、 through a well-connected third party.,Expect formalities and protocol to be observed in business, especially in London.,The Board of Directors is the source of power and the principal decision making unit in a company. Formal approval of the board is required for most decisions. Decisions may be sl

15、ow in the making.,Business organization traditionally is multi-layered with a vertical chain of command. A network of committees, formal and informal, exists in larger companies. Group consensus is preferred to individual initiative.,In older companies, business still centers around the “old boy net

16、work“ with prep schools, universities and family ties being of great importance. Newer companies are more progressive.,Meetings should be scheduled well in advance.,Meetings generally have a concrete objective, such as: making a decision, developing a plan or arriving at an agreement.,Presentations

17、should be detailed and subdued. Scots are known for being skilled businesspersons, priding themselves for being internationalists. They also are suspicious of “go-getters“ and respect success only when it is achieved over time.,Dining and Entertaining Customs,Summon a waiter by raising your hand. Do

18、nt wave or shout.,Most business entertaining is done in restaurants or pubs over lunch. The host, the one who extends the invitation, pays the bill.,A British business associate may invite you to watch cricket or to the regatta. Both are prestigious events. Wear your tweed sport coat or blue blazer.

19、,Do not discuss business at dinner in someones home unless the host initiates the conversation.,An invitation to someones home is more common in England than in the rest of Europe.,A male guest of honor is seated at the head of the table or to the right of the hostess. A female guest of honor is sea

20、ted to the right of the host.,In England, when invited to someones home, arrive at least 10-20 minutes after the stated time. Never arrive early. In Scotland and Wales, arrive on time.,Wait for your host to begin eating before you eat.,Host or hostess always initiates first toast, which is usually o

21、nly given at a formal dinner.,At a formal dinner, do not smoke until after the toast to the Queen or until otherwise indicated by the host.,Keep your hands on the table at all times during the meal - not in your lap. However, take care to keep your elbows off the table.,When the host folds his napki

22、n, this signals that the meal is over.,The guest of honor should initiate leaving a party.,You should leave a very small amount of food on your plate when you have finished eating.,When you have finished eating, place knife and fork side by side on the plate at the 5:25 position.,Entertain anyone wh

23、o has entertained you, but dont try to impress British guests with an extravagant dinner. The Brits prefer understatement.,It is considered impolite to ask for a tour of your hosts home.,Write a thank you note to the hostess.,Leave a dinner party shortly after dinner ends.,Dress Style for Business,E

24、ntertain anyone who has entertained you, but dont try to impress British guests with an extravagant dinner. The Brits prefer understatement.,Avoid striped ties that are copies of British regimentals.,Mens clothing often expresses affiliation rather than style. Ties are important symbols. School, arm

25、y, university or club ties are worn.,For formal events men may wear black ties, business suits, morning coats or tails. Inquire which is required. Women generally wear cocktail suits or dresses.,Do not wear a blazer to work. A blazer is country or weekend wear.,For business meetings, men should wear

26、 dark suits and ties. Women should wear suits, dresses or skirts and blouses.,Gift-giving Reminders,Gifts are normally not exchanged in business settings.,When invited to someones home, always bring a small gift for the hostess. Give flowers, chocolates, wine, champagne or books. Present the gift up

27、on arrival.,Gifts are opened upon receiving.,It is polite to send flowers in advance of a dinner party. Do not send white lilies, which denote death.,Other Useful Hints,Men should open doors for women and stand when a woman enters a room.,Always hold the door for a person following behind you.,Honor

28、 rank when entering a room. Allow higher rank to enter first.,Dont insult the royal family or show great interest in their private lives.,Do not be too casual, especially with the English language.,The English avoid speaking in superlatives. “I am quite pleased,“ means they are extremely happy.,Neve

29、r try to sound British or mimic their accent.,Humor is ever-present in English life. It is often self-deprecating, ribbing,In Northern Ireland, religion and politics have created conflict in for many years. Avoid these discussing topics if possible.,In Scotland, kilts are worn by men at formal occas

30、ions (i.e., black tie, weddings, etc.). Dont make jokes about or ask a Scot what he wears under his kilt.,Special Advice for Women,The Old Boy Network is alive and well in the United Kingdom. However, women are becoming more common in managerial positions in the United Kingdom than in most EC countr

31、ies, especially in service industries and public sector jobs.,Foreign women will have little difficulty conducting business in Great Britain.,Crossing your legs at the ankles, not at the knees, is proper.,If a woman would like to pay for a meal, she should state this at the outset.,It is acceptable, but may be misconstrued, for a foreign woman to invite an English man to dinner. It is best to stick with lunch.,Dont be insulted if someone calls you love, dearie, or darling. These are commonly used and not considered rude.,

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