1、socializing,Receive your client,The differences between China and western countries,Making invitation,Getting to know your client,1. Receive your clients 1.Greeting clients,Hug Handshake,?,2.Introduce oneself,3.Go to next destination,4.Find some topics for small talks,5.Having a meal together,2. Get
2、ting to know your clients,?,Why?,Socializing is hard because people who dont know each other well have to find topics of mutual interest to talk about.,How can we get to know our clients?,I love I like/enjoy Im interested in Im keen on Im not really interested in,Do you ever? Would you like to? Are
3、you interested in? What do you do in your free time?,Ways to talk about hobbies:,Questions to start your conversations:,Let me tell you.,3.Making invitation,Why do we invite clients?,Better communication More harmonious relations between the two sides More likely to make a deal,Through what channels
4、 to invite,Invitation card visiting E-mail Phone-call Letter Massage,Pay attention,Be polite Confirm the appointment location Cooperate with the clients time Understand the clients hobbies,China and western countries,between,4.The differences,Culture,When we meet somebody at the first time,China,Wes
5、tern,we may ask about their age, income , marriage , education , weight and payment.,Its impolite. As it is a very personal question and even related to the personal rights and dignity .,Chinese people often use these words such as color 、smell 、taste、shape to describe the food.,Westerners usually p
6、ay attention to the calories、vitamins、proteins and so on.,If we pat on a kids head, it means we like that kid.,Westerners think this action is very impolite .They think you dont respect the child, so you will make their parents angry.,we would invite many people “the more the better”,The host will p
7、repare all the things ready. The host will get delicious food into the guests bowl .,If the host respect you ,he will give you a seat a first and sit on the left chair .,The host will let the guests choose what to eat or drink.,Westerners would like to keep quiet. They regard the right as a symbol of respect.,We dont know each other very well for the different culture, background and custom. we should communicate with each other more.,Thank You,Made by Eva/Debbie,