1、Sep.-Dec. 2010,Guangdong University of Business Studies,Unit 1 Employment,International Business English, Book 3,Sep.-Dec. 2011,Contents,Sep.-Dec. 2011,Teaching Objectives and Requirement,The students will learn some concept, forms and structures of employment and read an article about choosing the
2、best candidates. listen to interview with an experienced recruiter about interviews. watch a video clip about an interview of. discuss and analyze a case study of Slim Gyms,Sep.-Dec. 2011,Reading,Business Brief: Personnel Management,Vocabulary: Qualities,Reading: Choosing the best candidates,Reading
3、 Comprehension Questions,How to Select the Best Candidates and Avoid the Worst By Adrian Furnham,Sep.-Dec. 2011,Business Brief: Personnel Management,Companies like to say that people are their most valuable asset, and personnel management has in many organizations been renamed human resources manage
4、ment, which may be involved in: introducing more scientific selection procedures implementing policies of empowerment. actions to eliminate racial and sexual discrimination in hiring and promotion. incentive schemes to increase motivation through remuneration systems designed to reward performance.,
5、Sep.-Dec. 2011,Vocabulary: Qualities,Start up questions: Talk about important qualities for getting employed and bad experiences at work or on interviews.,Sep.-Dec. 2011,Vocabulary: Qualities,Which of the words below can describe a) intelligence and ability? b) emotional stability and c) conscientio
6、usness?,astute bright calm clever easy-going hard-working smart moody neurotic punctual quick-tempered reliable responsible sharp slow,Notes: for a), for b), while for c),Sep.-Dec. 2011,Reading: Choosing the best candidates,Do people change during their working lives? If so, how?,Before reading,Sep.
7、-Dec. 2011,Reading: Choosing the best candidates,Now read the article. What does it say about the question above? Find the answer as quickly as you can.,Sep.-Dec. 2011,Reading: Choosing the best candidates,After reading,What types of failures do companies experience, according to the article? 2. Wha
8、t does a fine future behind them (line 31) mean?3. What advice does the article give to managers?,People who panic; people with impressive qualifications who cant learn; hypochondriacs; unstable people; those who dont come up to expectations,That some people had potential when they were employedbut
9、never realized that potential.,Employers should select candidates for what they are rather than for their potential.,Sep.-Dec. 2011,Reading: Choosing the best candidates,Questions for discussion:In another part of the article (not included here), the writer suggests that selectors should look for th
10、ree qualities:a) intelligence and ability b) emotional stability c) conscientiousnessDo you agree? Explain your opinions.,Sep.-Dec. 2011,Reading: The Great Mismatch,In the new world of work, unemployment is high ye skilled and talented people are in short supply. Matthew Bishop explains sept. 10th 2
11、011, The economist. Odesk, founded in Silicon Valley in 2003, is a “game changer”, says Gary Swart, its chief executive. Similar ebusiness is elance,Sep.-Dec. 2011,Reading: The Great Mismatch,Sep.-Dec. 2011,Sep.-Dec. 2011,Sep.-Dec. 2011,Sep.-Dec. 2011,Sep.-Dec. 2011,Sep.-Dec. 2011,Listening: Recruit
12、ment interviewing,New words:in a nutshell ponytail ramble,in a very few words adv. 极其简括地说 longhair tied at the back of the head n. 马尾辫 wander without any sense of purpose or direction v.漫步,Before Listening,Read through the two comprehension Qs to predict the answers.,Sep.-Dec. 2011,Listening: Recrui
13、tment interviewing,Listen to the first part of an interview and answer these Qs. According to Alan, which of the following is the most important when trying to impress an interviewer?What mistake did Alan make?,5.1,d) preparation,He left his CV behind.,Audio On,Sep.-Dec. 2011,Listening: Recruitment
14、interviewing,Listen again and complete the advice sheet for candidates on P.40. Find out about the job:At the interview:,5.1,Audio On,ring up the Press Officer or the Marketing Department; get the latest press release/annual report.,compliment the interviewer on a recent success; show that youve tak
15、en an interest in the company; show enthusiasm for the job.,Audio On,Sep.-Dec. 2011,Listening: Recruitment interviewing,Visit the company:CV:,talk to the receptionists; get hold of the company newspaper; pick up company literature on the products youll be involved with; find out what the dress code
16、is.,easy to read; well-written; be concise-dont ramble.,Audio On,5.1,Sep.-Dec. 2011,Listening: Recruitment interviewing,Now listen to the second part of the interview What four Qs does Alan usually ask candidates?What examples does he give of candidates likes and dislikes?,5.2,What does the candidat
17、e like most about his present job? What does he like least? What are his weaknesses? What are his strengths?,likes: travelling; meeting new people dislikes: working weekends,Audio On,Sep.-Dec. 2011,Listening: Recruitment interviewing,Complete these word partnerships from the listening.,5.1,1 press _
18、 2 marketing _ 3 press _ 4 _ report 5 company _ 6 _ code,officer,department,release,annual,newspaper,dress,Sep.-Dec. 2011,Skills: Managing Meetings,Starting,OK, lets get down to business.Right, can we start please?,Useful expressions:,Asking for reactions,How do you feel about ? What do you think?,S
19、ep.-Dec. 2011,Skills: Managing Meetings,Dealing with Interruptions,Could you let her finish please?Could you just hang on a moment please?,Keeping to the point,Im not sure thats relevant.Perhaps we could get back to the point. Lets leave that aside for the moment.,Sep.-Dec. 2011,Skills: Managing Mee
20、tings,Speeding up,I think we should move on now. Can we come back to that?,Hold on, we need to look at this in more detail.I think we should discuss this a bit more.,OK, lets go over what weve agreed.Right, to sum up then ,Slowing down,Summarising,Sep.-Dec. 2011,Skills: Managing Meetings,Work in sma
21、ll groups.,You are managers of a retail fashion chain called Space, which has clothes stores in most major European cities. You are holding your regular management meeting. Use the Managing Directors notes on P. 43 as an agenda for your discussions. A different person should chair each item.,Sep.-De
22、c. 2011,Video: In Camera,Before you watch,In this Video you will meet Steve Morgan. He is a Young dynamic salesman. He is looking for a new job.,Name: Steve Morgan Telephone: 020 7866 3421 Education: Loughborough University, degree in business studies Work Experience: 1996-1998 salesman at Partman C
23、omputers fro three years. 1998-present Sales Manager for a branch of Brightland Communications in charge of a team of 20 salespeople.,Sep.-Dec. 2011,Video: Building Brands,Before you watch,Read about the companys ads for recruitment,Salesperson Required We are looking for an experienced salesperson
24、to sell oiur exciting reange of products. Have you got the qualities and skills we need?,Do you have at least five years experience of working in sales? Are you confident, dynamic and enthusiastic? Do you have advanced IT skills and a ninterest in e-commerce? Do you have the ability to motivate a te
25、am? If so apply now to Box 301,Bateman Retail technologies,Sep.-Dec. 2011,Video: Building brands,Where is Steve going? Who starts talking to him in the street? Does Steve want to talk to him? Why is Steve nervous? Is Steve properly prepared for his interview? There is one very important thing about
26、the company the Steve doesnt know. What is it?,Video on: Segment 1,He is going to a job interview,A security camera,No, he doesnt.,Because of the interview.,No, he isnt.,He doesnt know what products the company sells.,Sep.-Dec. 2011,Video: Building brands,Tick the things that Jim thinks Steve ought
27、to know about the companyits products the salary its market share its after-sales policythe names of its directors its customer care policyits profits its competitors,Video on: Segment 1,Sep.-Dec. 2011,Video: Building brands,Video on: Segment 2,Watch Part 2 of the video and complete these sentences.
28、 Jim: The most important part of an interview is the moment you _ the room. First _ are more important than anything else. Jim: Just be _, Steve. Believe in yourself; be charming-encourage people to _ when theyre with you; be _ -full of energy and ideas. Jim: Youre the ideal candidate. Youve got yea
29、rs of _. Youre excellent at closing deals. You can _ a sales team. You are constantly improving your computer _.,enter,impression,confident,relax,dynamic,experience,motivate,skills,Sep.-Dec. 2011,Video: Building brands,Video on: Segment 3,Who is the woman in the waiting room?Who does Steve think she
30、 is when he first meets her?Why is Steve taking an evening course?What does Bateman Retail Technologies sell?,She is Jennifer Hall, Head of Personnel at Bateman Retail Technologies.,He thinks she is another interview candidate.,He is taking the course to update his IT skill.,They sell security camer
31、as.,Sep.-Dec. 2011,Video: Building brands,Video on: Segment 3,Steve says he isnt very impressed by a lot of retail websites. Tick the reasons he gives.1. They are badly designed and difficult to use.2. They give you too much information.3. They dont work properly.4. They dont provide good customer c
32、are.5. They dont tell you if something is sold out.6. Their prices are just as high as those in shops.,Sep.-Dec. 2011,Case Study: Slim Gyms,1. Objective,In this case study, Ss select, from a group of applicants, a new manger for a chain of health and fitness clubs in New York.,Sep.-Dec. 2011,With bo
33、oks closed, answer the following Qs:Do you take regular exercise? If so, how often do you go? what kind of exercise do you do? what facilities are there? whats good and bad about them? What distinguishes a good gym from a bad one? What qualities a manager of a gym should have?,Case Study: Slim Gyms,
34、2. Warm-up Qs,Sep.-Dec. 2011,Case Study: Slim Gyms,Task,Stage one: Youre directors of Slim Gyms. Study the file cards on the 4 short-listed candidates. Hold a meeting to discuss the strengths and weaknesses of each person. Try to agree on who seems to be the best candidate for the job. Stage two: Th
35、en listen to the interview extracts with each of the candidates and come to a final decision on who should get the job.,Sep.-Dec. 2011,Case Study: Slim Gyms,Listen to the recording of the interview. Take notes about the strengths and weaknesses of each candidate as you listen.,5.4,Isabella Rosetti Bob Wills Michael Bolen Stephanie Grant,5.5,5.6,5.7,Sep.-Dec. 2010,Guangdong University of Business Studies,,Thank You !,
