1、1广 西 华 侨 学 校 试 卷2013 级 酒店英语视听说 试卷（ A）出卷人：肖心路 考试形式：（闭）考试时间： 2015 年 1 月（本试卷共有 4 大题，满分 100 分，考试时间 90 分钟）一、单项选择题(本大题共 10 小题，每小题 2 分，共 20 分)1、ID card is （ ）A、登记卡 B、房卡 C、信用卡 D、身份证2、 “walk in guest” means （ ）A、没有提前预定房间的客人 B、走着的客人 C、走着进来的客人 D、入住的客人3、The word“deposit” in our book refers to（ ）A、存钱 B、押金 C、取钱 D
2、、维修4、 The word “reservation”equals to （ ）A 、service B、book C、investment D、settle the bill5、 “double room” is （ ）A 单人间 B 标准间（配两张单人床） C双人间（配一张双人床） D 三人间6、 All the words below are used in Laundery Services except （ ）A、 shrink B、mend C、beverage D、stain7、The words below equals to one another except（ ）A、t
3、he high season B、the busy season C、the peak season D. the off season8、Sichuan cuisine is ( ) and contains chili.A、sour B、sweet C、hot D、salty9、The word “cuisine” means （ ）A、热辣的 B、菜系 C、苦干的 D、大堂吧10、The word “miscalculation”refers to（ ） 专业科： 班级： 姓名： 得分2A 、确认 B、算账 C、结账 D、算错账二、判断题(本大题共 10 小题，每小题 2 分，共 20
4、分。正确的划，错误的划)1、As a waiter in a reataurant,you should have good communication skills. （ ）2、Eggplant is a kind of beverage. ( )3、As a reservation clerk in a restaurant, you should be able to take notes quickly （ ）4、As a receptionist in a restaurant you should be efficient and professional （ ）5、 As a b
5、arman, you should be able to drive. （ ）6、As a clerk in a business center, you should have good typing skills. （ ）7、 As an attendant of the Recreational Department,you should be ingenuous and honest （ ）8、If you want to make an overseas call,you should dial the country code first and the area code, fi
6、nally the number. （ ）9、Waiters say “thank you”in a polite way is that “my pleasure” （ ）10、 As a meeting service clerk,you should be good at using a computer （ ） 3三、简答题（本大题共 5 小题，每小题 6 分，共 30 分）1、Do you know how many ways in which the guests can usually pay their hotel bills?2、 There are five service
7、s in Food and Beverage Service in our textbook, and what are they ?3、 Please translate these words into Chinese.Banquet,dining room, private room, regular guest.4、 Please translate these words into English .淡季 优盘 紧急情况 退宿5、 How many names of drink can you list? Please try to list 6 of them.（alcohol 酒
8、 and wine included） （6 分）4四、实践题（20 分） ）1、Translate it into Chinese.（10 分）： We do offer special rates for your company. I am sorry. We are fully booked. Here is your key card and breakfast coupons. Please sign at the bottom on the right hand side.2、 What would a receptionist or a clerk should do When a guest complaints ? Please write your opinion down as much as possible.（20 分）
