1、Unit1a词汇准备work towards a common objective 朝同一个目标共同努力share information 共享信息different point of view 不同的观点(be) under pressure 有压力toiletries tilitriz 化妆品厂，清洁、化妆用品公司,化妆品= makeup toilet tilit - paper -watermajor brand 主导品牌sales department 销售部门sales staff 销售人员company culture 公司文化accountable a. 负有责任的expatri
2、ate eksptrieit adj.旅居海外的; v. 逐出国外,脱离国籍,放逐; n. 亡命国外者management consultant 管理顾问managerial ,mnidiril skills 管理技能creative thinking 创新技能team building 团队建设effective management style 有效的管理方式a survival svaivl course 生存技巧培训课程food and accommodation 食宿profile prufail 简介，小传，概况simulation 模拟训练go for profit 追求利润be
3、hind schedule ed ju:l skedul落后进度计划stick to the schedule 严格按照计划进行 1b Communication词汇准备international communication 国际交流official language 官方语言language skills 语言技能exceed iksi:d 超越over-estimate estimeit 过高地估计manageable 便于管理的understate 轻描淡写culture-specific 某一文化所特有的work environment 工作环境the business world 商
4、界management 管理人员,管理follow-up evaluation 后续评估supplier 供应商department training budget 部门培训预算deadline 最终期限，截止日期voice mail 语音信息answering machine 录音电话 （英国英语用 answer phone）half-year sales report 半年度销售报告complimentary ,kmplimentri 赠送的 ticket 免费赠送的票 native speaker 操本族语言的人time schedule 时间安排表Trade Fair 交易会Unit
5、2 A entertaining a client第二单元 A 招待客户词汇准备customer satisfaction form 顾客满意调查问卷complete the form 完成表格questionnaire 调查问卷criteria 标准atmosphere 情调attentiveness 周到value for money 物有所值objective 目标enhance 提高mezzanine 中层楼（指介于一层和二层之间）reasonable prices 合理的价格interior design 室内装修group dining 团体用餐group menu 团体用餐菜单
6、catering requirement 用餐要求tour groups 旅游团birthday party 生日会corporate events 公司社交活动wine tasting 品酒会company presentation 公司业务报告会business trip 商务旅行salad 色拉steak 牛排Unit 2 B Corporate hospitality第二单元 B 商务接待词汇准备corporate hospitality 商务接待，企业社交tip 技巧，窍门，忠告to be in need of 需要business objectives 商务目标social set
7、ting 社交场合training consultants 培训咨询corporate events 商务活动a social event 社交活动accommodation 住处poor timing 时间不当sales figure 销售数字the recipe for success 成功秘诀establish/build a good business relationship 建立良好的商务关系trade fair 贸易会fashion sportswear 运动时装teenage 少年production methods 生产方式head office 总部design team
8、设计小组marketing and sales directors 营销和销售部门的主管in due time 经过一段时间，到适当的时候Unit three A Ordering Goods第三单元 A 订货词汇准备place an order 发出订单cancel an order 取消订单confirm an order 确认订单supplier 供应商mail order company 邮购公司headquarters （公司）总部catalogue 商品目录单summer collection 夏季时装采购summer catalogue 夏季时装商品目录recommendatio
9、n 推荐信item 产品in standard length 标准长度article 商品measurements charts 尺寸图vendor 销售商人standardise 使符合标准reliable supplier 可靠的供应商possess basic qualities of honesty, integrity, accountability, and dependability. 具有诚实，正直，责任心以及可靠等基本品德。Provide good quality merchandise 提供品质优良的商品Goods of consistent quality 质量稳定的商品
10、Have flexibility toward new/additional requirements 对新的/额外的需求有灵活性Courtesy and co-operation are also important 礼貌和合作也很重要Can provide a quality product or service 能够提供高质量的产品或服务。Timely delivery 及时送货Operate in just-in-time delivery policy 依照准时送货的方针运营Attractive price 有吸引力的价格Competitive price 有竞争力的价格Unit t
11、hree B Cash flow现金流量词汇准备cash flow 现金流向，现金流量，现金流动cash flow gap 现金流量差额case study 案例分析final payment 最后付款bar chart 柱形图total sales price 总售价down payment 订金bill 要求支付的费用（动词）remainder 剩余物computer network 电脑网络系统early settlement discount 提前付款折扣labor cost 劳动力成本credit terms 信用期限outstanding 剩余的outstanding balanc
12、e 剩余金额order books 订货本a shortage of cash 现金短缺turnover 营业额average monthly turnover 平均月营业额financing cost 融资成本cash on delivery 货到付款 C.O.D. margin 利润penalty 处罚inventory 库存，清单Unit four A Brand power 品牌力量词汇准备：selling point 卖点（吸引顾客的）environmental-friendliness 对环境无害的user-friendliness 用户使用方便a computer superst
13、ore 电脑超市kitchen appliances 厨房用具mobile phone 手机competitive advantage 竞争优势diversify 多元化own-label clothing 自己品牌的服装shopping habits 购物习惯basic requirements 基本需求industry analyst 行业分析家cut-price 降价销售的retail food market 食品零售市场saturate 使饱和personal loan 个人贷款mortgage 住房按揭savings account 储蓄帐户margin 利差，赚头boost pro
14、fits 提高利润publicity 招引公众的注意brand consultants 品牌顾问公司estate agent 房地产商bonus points 积分loyalty scheme 忠实（顾客）奖励计划brand loyalty 品牌忠诚air miles 里程奖voucher 优惠奖券banking sector 银行业target customer 销售对象interest rate 利率direct mail 直接邮寄广告推销法public relations 公共关系retailer 销售商retail group 零售集团customer-focused 以顾客为中心的i
15、ncentive 刺激a brand represents a certain culture 一个品牌代表一种文化be attracted by the quality brand image 被优质的品牌形象所吸引the brand name carries high credibility 品牌具有很高的可信度brand leader 畅销品牌have a strong sense of brand loyalty 具有强烈的品牌信任感reasonable price 合理的价格good after-sales service 良好的售后服务have confidence in the
16、reliability of the product 信赖产品的可靠性good quality 良好的质量consistent quality 稳定的质量user-friendly design 方便用户的使用设计unit4 B Public Relations 公共关系词汇准备public image 公众形象advertising campaign 广告宣传活动company values 公司价值观dealership 商品经销特许权，特许经销商point-of-sale 销售网点showroom 展示厅manufacturing plant 制造厂image 形象company ima
17、ge 公司形象up-to-date 现代的survey 调查 indicate/showproduct launch 产品发布press coverage 报界对的报道customer satisfaction survey 顾客满意程度调查motoring magazine 汽车杂志display 陈列品venue 地点invitation 邀请函freelance journalist 自由撰稿人information packs 资料袋advance preparation 预先准备senior executive 高级主管itinerary 旅行路线，brief 简介managemen
18、t staff 管理人员Unit Five A Relocation 迁址安置词汇准备：relocate 搬迁running cost 管理费用pro-business environment 对商务有利的环境state-of-art telecommunications 发达的电讯服务sophisticated 精密的；老練的，世故的logistic 物流inflation 通货膨胀employment 雇佣成本set-up cost 创办成本telecommunication tariff 电讯费用overheads 企业一般管理费用capital investment 资本投资R & D
19、 investment 研发费用Successive 继承的，连续的Infrastructure 基础设施Regulatory authority 管理机构Telephone networks 电话网络Distribution network 配送网络Cosmopolitan 世界性的，全球性的 global Spectacular 壮观的Unspoiled 未损坏的Scheduled flights 定期航班Leisure activities 休闲活动Work permit 工作许可Integration program 整合方案Paperwork 文书工作Orientation 介绍性指
20、导，介绍情况使对方熟悉get government grant 得到政府资助relocate to a place where cheap labor is available 搬迁到劳动力成本比较便宜的地点better transport network facilitates company development 更好的交通网络有利于公司的发展save costs 节省成本have access to more skilled workers 得到技术更好的工人adopt follow-the-talent policy 实行追求人才的政策cheaper labor costs 更廉价的
21、劳动力成本low rates of corporate tax 较低的企业税to get closer to the market 更接近市场attracted by the pro-business environment 被有利于商务的环境所吸引Unit Five B New premises 新的场所词汇准备premises （企业，机构等使用的）经营场地，生产场地，办公场所property consultancy 地产咨询公司public transport 公共交通设施bus route 公共汽车线路corporate business area 商务区high street 繁华的
22、商业大街myriad 无数的multi-storey office building 多层办公楼underground car parking 地下停车场surface car parking 地面停车场metro station 地铁站business development 商业区full amenities 全套设备leasehold 租赁lift （英国英语）电梯 （美国英语）elevatortenant 租户expressly 明白地corporate image 公司形象homogenize 使雷同，使单样化endorse 背书；请名人为商品做广告establishment 公司，
23、商业机构underline 强调multinational 跨国公司industrial estate 工业园区（也可以说 trading estate 或者 industrial park，美国英语）work ethic 职业道德boardroom 董事会的会议室lease 租赁office space 办公地点floor plan 楼层平面managing director 总裁（美国英语中，也称 chief executive 或 president）accounts department 会计部门chief accountant 首席会计photocopier room 复印室ship
24、ping manager 运输部经理post room 收发室Unit Six A Reporting resoults 报告结果词汇准备company performance 公司绩效performance evaluation 绩效评估annual report 年度报告pre-tax profits 税前利润supermarket chain 连锁超市volatile 可变化的，不稳定的；易挥发的graph 图表bar-chart 柱形图strike action 罢工行动exchange rate 汇率disposal 出售balance sheet 资产负债表cash managem
25、ent 现金管理net cash 净现金收入exceptional items 非常项目operating margins 经营利润cost-cutting measures 降低成本的措施resource efficiency programme 资源增效计划sales volume 销售量trading volume 贸易额turnover 营业额restructure 结构重组asset 资产streamline 使 有效率cash surplus 现金盈余organizational changes 公司结构变化transformation programme 改革PLC: publi
26、c limited company 的缩写Net profit 净利润Earnings per share 每股收益Dividend per share 每股分红Unit Six B Environment report第六单元 B 环境结果词汇准备guideline 方针recycle 再使用recycled paper 再生纸energy consumption 能源消耗energy-efficient 节能的organization car sharing 汽车共用组合environmental performance 环境绩效,环境表现press officer 新闻官员address
27、 处理，对付chemical industry 化工工业by-product 副产品environmental issues 环境问题environmental impact 环境影响environmental programme 环保项目fix 补救，纠正non-hazardous 无害的product stewardship programme 产品跟踪管理计划product life cycle 产品寿命周期commit 拨出，调配供使用halve 减半to reach a target 达到目标to fulfill an obligation 承担义务demanding 苛刻的shar
28、eholder 股东commitment 许诺Unit seven A Health and Safety 健康与安全词汇准备office injury 办公室事故造成的人身伤害，工伤health and safety obligation 健康与安全职责accident report 事故报告accident at work 上班时出现的事故a filing cabinet 文件柜maintenance 维修部门sustain 遭受bump 肿块dress 包扎伤口painkiller 止痛片take medication 服药 drug gayhazard 事故，公害risk assess
29、ment 风险评估to take precautions 采取防范措施health and safety inspector 健康和安全巡查员industry standards 行业标准civil liability 民事责任safety representative 安全代理人safety officer 安全员take into account 把考虑进去amend 修正in place 适宜go to court 上法庭in ones own right 凭本身的权利working environment 工作环境safety equipment 安全装备first aid facil
30、ities 急救设施Unit seven B Rights at work 工作中的权利词汇准备work extra time 加班smoking policy 有关吸烟的政策staff complaints 员工投诉bulletin 公告plaintiff 原告tribunal 法庭industrial tribunal 劳资仲裁庭rule 裁定，裁决tribunal rules 法庭裁决cloudy 忧郁的legal action 法律诉讼law firm 法律事务所employment law 劳工法employment appeal tribunal 劳工诉讼法庭fellow coll
31、eagues 同事a series of 一系列solve the problem 解决问题to draw up/formulate a policy 起草一份政策规定contractual obligation 合同义务smoking bans 禁烟令grievance 牢骚，不满award 裁定，判给to be faced with 面对be absent from work 缺勤priority 优先权sack 解雇poor time keeping 时间管理能力差sexual harassment 性骚扰front page of a newspaper 报纸头版curriculum
32、vitae 个人简历a packet of photocopier paper 一包复印纸Unit 8 A Business expenses第八单元 A 商务费用词语准备incur 承受；蒙受 business trip 商务旅行expenses claim (s) 报销申报expenses claims sheet 费用报销单claim 要求报销underground system 地下交通系统（地铁）authorize 批准make a false claim for expenses 虚报费用、报虚假费用账make an expenses claim for 要求报销的费用receip
33、t 收据、发票invoice 货物发票、发货清单reimburse 报销、偿付an expenses reimbursement system 报销制度small print （通常印于报销单、保险单、股票、租约等下端阐明各种保留或限制条件的）附属细则、小号字体印刷（品）accounts department 会计部门（也作 accounts）a marketing conference 营销会议cash payment 现金支付abuse 滥用、妄用、误用automated 自动操作的、自动的trial 试验、试用recruitment trip 招聘公差corporate travel e
34、xpenses 公司差旅费a corporate charge card 公司赊账卡cash advances 预付款personal expenses 个人费用entertainment expenses 招待费用corporate expenses 公司（商务）费用settle the balance 结清余额auditing procedure 审计程序line manager 直属经理、直属主管、部门经理、业务经理（与行政经理相对）random 随机的、机遇的process 审核、审查audit 审计、查证账目pay bills for food , taxis, etc.支付食物、乘
35、坐出租车等的费用pay for accommodation 支付住宿费traveling expenses 旅行费用cost of business calls while on your business trip 商务出差期间打公务电话的费用fax or telephone charges 传真或电话费用cost of meals and lodging 住宿费用hotel bills 旅馆住宿费public transportation fares 公交车费 laundry expenses 洗衣费用client entertainment expenses 招待客户的费用submit
36、false expenses claims 递交虚假费用报销申请inflate travel expenses 夸大差旅费用falsely claimed back 50 on an expenses claim 通过虚报费用赚回 50 英镑put personal bills on corporate expenses 把私人开支算在公司账上expenses fraud is dishonest/unethical/outrageous conduct 仿造开支是不诚实/ 不道德/无耻的行为violate code of business conduct and ethics 违反商业行为和
37、道德准则suffer from the qualms of conscience 受到良心的责备risk losing your honour 冒丧失尊严的风险ruin the image of the company 毁了公司的形象Honesty is the best policy 诚实是最好的策略strictly observe honesty principle 恪守诚信原则integrity of heart is indispensable 内心的诚实是必不可少的In business,(as in our personal lives,)honesty and integrity
38、 are the elements most critical to building fruitful, long-term relationships. 在商务上， （在生活中也一样，）诚信和正直是建立成功长期关系的最关键因素。do your best in fostering a corporate culture of honesty and integrity 为营造诚信、正直的公司文化尽你的全力Unit 8 B Business travel第 8 单元 B 商务旅行词语准备air travel 乘飞机旅行airlines 航空公司(多用于航空公司名称中 )valet 男随从、服务
39、员baggage allowance 允许行李数量、行李限制business class 商务舱frequent flyer 飞机常客air-miles award 里程奖（ air-miles) burger bar 汉堡快餐店creature comfort（衣、食、住、行等方面）给肉体以舒适的东西、特制享受in-flight catering 航空餐饮、机上提供的食品、饮料priority status 优先权、优先资格legroom 座位前的伸腿空间lounge 候机大厅exclusive 专有的、独用的scheduled flight 定期航班network 沟通、与其他人非正式的交
40、往contact（可数名词）有势力的熟人low-cost airlines 低成本航空公司、低费用航空公司mainstream airlines 大型航空公司no-frills 只提供最起码必需品的、经济型的deal 待遇package 一揽子服务、成套包办price-cutting 降价、价格战dedicated 专用的check-in desk 登机手续办理合take off 起飞（名词为 take-off,起飞）transfer 转机refund 退还、偿还upmarket 高档的、为高收入人群服务的concession 优惠、减价consolidation 联合兼并reclining
41、seat 可躺的斜椅座位carrier 运载工具、飞机high volume route 客流量大的航线、航空热线undercut 削价、低于 的价格出售、比（对手）低的价格出售ticket desk 票务台get free mileage offers and value for money service 赢得免费飞行里程和物有所值的服务provide passengers with effective economic options 给乘客提供了有效而又经济的选择valet service airport parking saves you a lot of time and trou
42、ble 机场代客停车服务为你节省了时间，省去了许多麻烦。let valet take care of your car while you are away: get your car washed, or have the oil changed 你出差时可让机场服务员照看你的汽车帮你洗车或者更换机油no extra charge for extra cabin baggage 无需为额外的随身携带行李付费satisfy your seat preference 满足你对座位的偏爱reclining seats on board helps to eliminate your wearine
43、ss from flying long-haul飞机上可躺的座椅可免去你远程飞行的疲倦you can stretch out ,lie back and get some proper sleep 你可以伸展一下身子，躺下来，好好睡一觉arrive rested and ready for your work 到达时你已充分得休息、准备投入工作in flight-catering helps you to relax yourself 航空餐饮帮你放松make life on board just a little less stressful 在飞行途中感到不那么紧张make the mos
44、t of your time in the air to prepare for your work with the in-seat phone system 座位上有电话系统，你可以在飞行途中充分利用时间，为工作作好准备Unit 9 A Flexible benefits第九单元 A 弹性福利制度词语准备benefits system 福利制度day care 日间托儿所childcare 儿童保育、托儿的annual leave 年假company car 公司配给的汽车benefits package 一揽子福利、福利套餐（指工资之外的福利，如健康保险、住房或股票等）base pay
45、基本工资benefit premium (基本工资外的)福利津贴reward 报酬、奖金core benefits 核心福利项目additional benefits funding 附加福利基金life assurance 人寿保险accident insurance 意外险health insurance 健康保险medical insurance 医疗保险monthly pay 月薪call center 呼叫中心、电话中心bulk discount 大宗购买折扣、批量折扣bargaining power 议价能力、讨价还价的能力provider 供应商payroll 员工薪水名册、在职
46、人员工资表optional 可供选择的recruitment 招聘、征募员工lump sum 一次性（付款）stuff turnover 人员流动率、人员更新pension scheme 养老金计划、退休金计划（也作 pension plan）consultancy 咨询公司、顾问公司roadside show 路演、路演推介会（也作 road show）benefits provided for all our staff include 向全体员工提供的福利包括defined benefit 固定福利employee services benefits 雇员服务福利employee sto
47、ck ownership plan（ESOP） 员工持股计划supplement pay benefits 补充报酬福利supplemental unemployment benefits 补充失业福利business travel accident insurance 公差意外险health care benefits 健康保健福利retail vouchers 购物券disability insurance 残疾保险Unit 9 B Staff appraisal第九单元 B 员工评估词语准备job description 工作性说明、职务说明qualification 资格证明、合格证书
48、、学历working environment 工作环境feedback 反馈、反应to miss deadlines 没赶上最后期限、赶不上最后期限to meet deadlines 赶上最后期限management （企业、机关等的）管理人员、管理部门、经理部vacancy 空职、空缺promotion prospects 升职、提升前景monitor 监控、检测、跟踪appraisal interview 评估面试be supposed to 希望、应该、推测tackle 解决、处理（问题）pinpoint 确认、精确地定位accompany 附加、补充legal guidelines 法
49、律准则focus on 集中在 resentment 怨恨、愤恨go through 举行、完成exchange ideas 交流思想、看法nothing more than 只不过、只是（意同 only）pretext 藉口、托词lead to 导致、造成pay rise 加薪people management 人事管理human resources manager 人力资源部经理（亦简作 HR manager）build up 积累、收集appraisals offer the manager and the member of staff the opportunity to sit down and discuss how they work together 评估使经理和员工有机会坐下来讨论怎样合作identify the staff memb
