1、F:Good morning sir.May i help you.早上好，先生。请问有什么可以帮到您。G:Yes, I want to check-out. 是的，我想办理退房F: Can you tell me your room number please?请您告诉我您的房间号？G:1201 F: Please wait a moment, the housekeeping is checking your room now. 请您稍等一下.服务人员正在检查您的房间G:sure/ ok/ no problem. 好的，没有问题F:Excause me sir,Here is your b
2、ill. Please check it.It is 258.打扰了先生，这是您的账单，请确认。总共258 元。G:OK 好的F: How would you like to pay your bill, By credit or cash? 请问您是怎样付费您的账单，用信用卡还是现金。G:By credit card 用信用卡，F:OK,Can you show me you credit card. 好的。可以出示您的信用卡吗？G:Thank you , First I cancel your deposit。Then change your cost.谢谢。（收到客人的卡）首先我先把您押
3、金取消，然后刷您的费用。F:OK.好的G: This is your receipt .Please sign your name.这是您的收据，请您签一下名字。G:Would you need a invoice and bill?您需要发票和账单吗？F：Yes。G： Can you show me your invoice name？您可以出示一下您要开发票的名字吗？F: Here is your invoice and your bill.Please check it.这是您的账单和发票。请确认G:Thank you .谢谢F:You are welcome .This is my pleasure.不要客气。这是我的荣幸。单词：收据 receipt 发票 invoice 账单 bill sign your name 签您的名字 总共 in total信用卡 credit card 现金 cash 退房 check-out 房间号 room number 机场 airport
