1、金牌店长培训(The gold medal manager training)The gold medal manager trainingcontentThe new construction of the daily management of the team training echelon construction resource platformGet 1. recruit 6. Three Musketeers 9. 12. 17. daily briefings and training system2. run 7. disc business and management
2、 type 10. resource management 13. benign communication 18. store culture3. entry evaluation of 14. effective incentive using 8. beauty principle 11. resources4. coaches and 15. athletes for employees and their families5. 16. gold weekend derby is more importantGold first knife - Recruitment ManagerR
3、emember: your shop always lack of peopleNot the best employees, only better employeesThe recruitment of four a.:1. learn to recruitment2. learn to stand - job recruitment3. learn not to go to the talent market recruitment, school, employment market, laid-off workers, in front of a poster,4. recruitm
4、ent is a wise choice, continuous renewal can make the team more vitality, to prevent the old employees impact, formed a small teamThe gold medal manager second sword - run disk, basic knowledge, skill trainingRun DiskFly - run disk against making a daily run disk line, let employees drawing, indicat
5、e the road name, residential location, district name, bus routes, time, environment, school districts, Taoxing, floor, a staircase to a few households.“Four key to run Disk“ - for residential, apartment layout, to the newspapers, on IntranetRun disk be productive - housing, tourist, houseRun disk ru
6、nning dead because less incentiveRun disk tracking feedbackOut of 10, each 2.5 points, named the “Star“ meeting, praise, entry pointsBasic knowledgeIndustry introductionThe real estate development history and development trendRegional and regional characteristicsThe companys business types, and the
7、main businessChain store, staff basic etiquette normsNetwork operationHousing price, basic structure, area, floor, apartment layout, age, transportation, facilities, environment, property, and other school districtsWarrant knowledge - one-time payments, commercial loans, provident fund mortgage loan
8、, mortgage, transfer, payment and delivery of property, certification, leasing process, materials required, and the handover and warrants ofTax, business tax, income tax, knowledge of tax, land value-added tax, land revenue payments and housing (housing, housing, private housing, housing lease), non
9、 residential (facade, office buildings, office buildings) different chargesThe above content to run disk with alternate lines, the best form of written materials, within a week to allow employees to fully familiar with the master!Skill trainingThirty-six meterTelephone communication skillsThe owner,
10、 psychological analysisEmployees to raise their literacy, shaping the occupation agentIn this part, after the employee, according to their growth rate, training gradually in different stages.The gold medal manager third sword - entry examinationThere is no threshold - the lack of appeal book, write
11、a recommendation score ManagerYou cannot stay too weak, the principle of competition, survival of the fittestIs more important than language - hardshipKnowledge is not important - more important combat skillsChoose a good employee training than a good employee costs much lower (“select“, use, educat
12、ion, left)Employee performance evaluationThe gold medal manager fourth sword - coach and athleteDo employees to grow, can not let him run idle, disc, learning basic knowledge and skills, group, network, search, try to make him rich, let the staff idle is a fault ManagerSaid to him, looking at him, a
13、t the side of the guide, to cultivate his combat abilityTalk, firmly opposed to the result is very important to check, he completed the staff - some good ideas every day, but the lack of hard workThe gold medal manager fifth sword - derby is more importantEmployee:1. character first - hardship spiri
14、t, pragmatic, never yield in spite of reverses positive attitude and persevere perseverance, “fools“ learning attitude2., the mentality is very important to behave, do, step by step3. to have decent styleThe gold medal manager sixth sword - the Three Musketeers2/8s law is always right - a shop to ha
15、ve two or three to the performance of the people, the power of example is infiniteRegion / branch policy - strong weak penalty award, best worst / best regional branch of the worstThe Three Musketeers to communicate once two daysThey are your business partnerHigh pressure of high concernThe gold med
16、al manager seventh sword - business and management staffBusiness type:The first 1. results2. pay more attention to the material rewards3. location: Consultant - Business Director - Senior Business DirectorIn the 4. branches to business lead, has a great supporting role for the branch performanceThe
17、gold medal manager eighth sword - beauty principleThe core competition and survival of the fittest.The branch manager to learn to take the initiative to eliminate the weakWhat types of people should not stay in the team:1. ability under type2. against the management of type3. blundering, like sweepi
18、ng type4. damage team atmosphere5. eccentric and selfish, indulge in self-admiration type, Voices of discontent.6. life is superior, no pressure7. often late, leave early, rest and leave, late for the meeting, a lot of type excuse8. look at the top of the mountain type9. friends, have internal relat
19、ions10. words dont agree, do something simple and crude, no execution type etc.The gold medal manager ninth sword - resource acquisitionAccess to housing:1. door2. old customers regeneration3. - taking customer source Suite4. Property Management Office5. other real estate companies6. posters, uncomp
20、leted, small, single pageThe 7. district activities, housing fair and other activities8. network9. Mo worship10. - to ask customers borrow arrows with thatched boatsThe gold medal manager tenth sword - resource managementHousing resources:The 1. fine houses (A, B, C)2. old resources should often vis
21、it (each employee at least every day visit 10-20 listings)3. new daily to filter it again4. a housing should be concise, focus, focus, branch (average 3-5)5. employees in the brain to have real (10-30 suites source area to remember)The gold medal manager eleventh sword - resource utilizationHouses t
22、o be fully shared within the team,The daily morning meeting to recommend, do not search once a man with only one customer toCan time limit, first consider the limit recommended and three party to be synchronizedThe hands of the staff to the customer customer level, the team must learn to exchangeCom
23、municate with the owner, the customer should learn to use the strength of a team, the strength of the team more convincingRegional resources to control, in the area of resources to fully know and understand, set up the staff team consciousness I call the shots of my areaMust not let outsiders Tian -
24、 even if they dont have to fight for, let the tenant turnover source within the companyThe gold medal manager twelfth sword - the daily morning meetingMorning to: yesterday, today, the incentive evaluation plan tomorrowMorning types:1. a small daily morning meeting, referred to as “the morning“, 10-
25、30 minutes2. every Wednesday or Thursday a “node morning“, the branch shall have short-term goals for three days or four days of a node, 30-45 minutes3. every Monday morning for weeks, the summary of work for a week, and the work plan for next week, as the target of the branch and everyone, 60-120 m
26、inutesThe main contents include briefings:The 1. volume of house2. houses to the formation of quantitative standards and report form managementThe 3. District Management Group4., a boutique boutique listings daily recommended real analysis5. follow up, grasp the intention6. timed conditions (plannin
27、g, assessment for the recommended amount, focusing on the responsibility to the people)7. present situation analysis8. of the individual / group / branch by the line of analysis, summary, review and plan9. guide the general idea, and expectations of the branch and individualThe gold medal manager th
28、irteenth sword - good communicationNo communication time limitations on every hour and moment.No place on the limitation of communication whenever and wherever possible.Communicate with subordinates need to master the essentials:An important part of the 1. communication - communication is also non t
29、rivial work2. pay attention to the attitude and emotion control - on the wrong things3. good ask and listen to - say less and listen more, speak to the point4. employees to express concern to show concern and worry, and encourage or praise, criticism and denunciation as little as possible, communica
30、tion is for the better to go into workThe gold medal manager fourteenth sword - effective incentivePassion from the incentive - staff have good passion because you incentives properlyEncourage more spiritual - source - the spirit of employee pressesThe incentive habit let employees know what you lov
31、e, do not love him, what he didEncourage more like the Golden League minute time, stage, occasionThe gold medal manager fifteenth sword - care staff and family lifeFor the families of employees - ChinaThe families are business partners and partners of employeesKeep people feeling. Let the families o
32、f employees feel that this is a worthy of his long-term struggle for the enterprise / occupation, and expect him to excel at work, behind every successful man is a great woman.This industry no work, no familyThe sixteenth sword - gold medal manager weekendGroup - combat operations teamHerding - Focu
33、sSchedule - Friday to Monday is best not to restQuantitative requirements (weekend focused listings, the number of customers, with a look at the times, intention investigation, incentive) - focused housing is not necessarily real timeThe gold medal manager seventeenth sword - training systemA branch
34、 of systematic training coursewareUnified standard language skillsPay attention to psychological training, sales sales is customer / owner psychologyEmphasis on interpersonal relationship over business skills, sales is a manThe gold medal manager eighteenth sword - shop cultureThe shop is a shop cul
35、ture soul, is a magic weapon to maintain a prosperous of the managerCulture should be reflected from the action and the system, and thus form a certain behavior standards and guidelinesEach store has its own culture, no culture shop shop is the largest culturalThe following store culture as a refere
36、nce:The completion date issue date, todays work must be done today, not sloppy.The day high, a little bit of progress every day, and when the resistance muddleheaded one day at a time.The principle of 2/8 - learn to use 80% of the time to do the 20% important and urgent things, do things against the
37、 emphasis of Hu xiamang.The “hardship and philosophical, pragmatic, focus, attention to detail, persevere“Every day, and strive to fight every single“The “we are the best, we need to create a miracle, we are out of the ordinary“The goal of management - learn self evaluation, self motivation, self realization; set clear, specific and feasible goals for yourself, and then make every effort to implementWe have the capacity, all rivers run into sea, trust, tolerance, help, decentralization, sharing; we are colleagues, but also a friend.Thank you!