1、#1 柯雄伟 Stefan #2 王美华 Elena #3 王艳萍 Erin #36 涂开基 Max #37 高娇娇 Grace CommunicationElena: Recently, complaints about lack of communication are continuous. As a working group, its high time that we get down to business. Here is the agenda. To solve this problem efficiently, we need to put forward suggesti
2、ons from two perspectives both in-house and out-house. Now lets step into the first agenda. How do you think of it?Erin: I think the scheme is beneficial to our company, “employee of the month” set a good example for the staff, and they will try to be the best.Grace: Thats right. Besides that, it wi
3、ll also improve staffs morale and then they will be enterprising.Stefan: Quite good. The scheme can also give others positive effect. They will put more energy and time into their work, which can increase fierce competition. In return, it can improve our companys performance.Max: However, have you e
4、ver thought those people whose performance is far from the best. They may get hurt. Whats more, its difficult for everyone to abide by the rule.Grace: You know, we hold the concept that “compete with ourselves”. In addition, we can set up another award “star of progress” to solve this problem.Elena:
5、 Yeah, I think all of your concerns are worth considering. After the above discussion, we can safely draw the conclusion that the scheme is good. Max, your anxiety can also be relieved, we will try our best to promote the schemes concept and encourage everyone to join it. Lets turn to the second rou
6、nd “building coffee room”. Here is a video about coffee room, have a look. Can you tell us why we should or should not build a coffee room?Max: As people gathered informally over their sandwiches in the coffee room useful snippets of information were casually being exchanged. I agree with this proje
7、ct.Erin: But some messages exchanged in the coffee room are out of the truth. This inaccurate information will give negative effect to our company.Stefan: Sorry to interrupt you. After having a break at coffee room, they cant devote to their work immediately, which have a bad impact on their perform
8、ance.Grace: Togores has ever said “rest to work as heart to people”. So rest is very important. They were more likely to get on with their work and less likely to idle time away.Stefan: Ok, just put these aside, our company is in developing, we still lack of some department. I think we had better ta
9、ke advantage of room to set up department. For example, public relation department etc.Grace: In my opinion, I still think coffee room is necessary. Because it creates harmonious atmosphere and the employee will regard company as their home. In return, they will be more loyal to our company to a cer
10、tain extent and they can work more effectively under such circumstances.Erin: To some degree, I agree with you. But there is also a key factor we have to pay attention to that is our cost. Though the coffee room is not too large, but it still spends a lot of money.Max: However, as a standard company
11、 like us, it is worth paying the money to make our work more effectively. Economically speaking, building a coffee room is also an investment. We can gain more in the long run.Elena: All right, I think all of your opinions are reasonable. Building a coffee room is like a coin. But as a whole its adv
12、antages exceed disadvantages. Therefore, building a coffee room is also an available way, although it is not the best choice. So we still have a long way to go. As you know, Brazil subsidiary came out a magazine last week, which gave us information that we didnt make the best use of the Internet. Wh
13、ats your opinion, guys?Grace: Admittedly, there really exist many problems in our intranet and worldwide network. In order to solve the problems, firstly, we should set up a team to manage the Internet so that we known who should be responsible for its management. Secondly, we can use the Internet t
14、o build communicating environment. Employees can record their information about their work and communicate on the Internet.Erin: Besides that, setting up limits of authority is needed. Every user can control the limit of authority about their information, it will guarantee that information will spre
15、ad in the limited area and channel. Fourthly, enterprise can communicate through forum which can record the process of communicating, connect communication with work. Through this way, it will be convenient for us to trace back and makes us know who should be responsible for avoiding passing the buc
16、k.Stefan: However, I have a concern that if our network crashed, it will affect our companys operation greatly. SO, we should be more cautious. As you know, prevent is more important than cure.Elena: Well, if we can employ our network properly and efficiently, I believe we can keep our staff fully i
17、nformed-both about overall strategy, and about news from overseas subsidiaries, for example, if a marketing technique has been successful in one market other areas of our business should be told all. Ok, now, lets discuss the advantages and disadvantages of videoconferencing. Erin, whats your opinio
18、n?Erin: In the past 20 years, we can jus use telephone, letter and email to exchange information. These kinds of ways cost too much time and energy and sometimes may even lose a big business chance. But nowadays, the situation change greatly, we can pass messages immediately through the Internet. It
19、s a very convenient and economical way than before.Elena: Ok, I have got a short video, let me show you. What do you think about it?Stefan: In general, videoconferencing is a very popular and pragmatic. If our company apply for videoconferencing, no matter how far our headquarters away from subsidia
20、ries, we still can communicate with each other frequently and instantly.Max: All right. While I dont deny the great function of videoconferencing, I think we still need to take notice of hacker problem. Our companys survival depends on the security of our information. We need to hire a group of peop
21、le to prevent our Internet from attacking.Elena: All right, most of you agree that videoconferencing can contribute to our improvement of communication. So do I. In a conclusion, videoconferencing is a very good idea. It can not only put our subsidiaries into a picture, which can let them have a fra
22、mework of our headquarters. But also reduce our companys expenditure. Ok, now do any one have other good ideas?Grace: As far as I am concerned, I think our company is very complex and less flexible so that information can only flow along certain channel because only certain individuals contact each
23、other regularly. Accordingly, we can divide our organization into small units.Elena: Very good, anyone else?Max: Maybe, we can have a party regularly to celebrate our good performance and great progress. I think it is a good place for us to communicate freely. All: Bingo.Elena: Ok, after our long di
24、scussion, we have already drawn a conclusion that communication may break down in large organizations one solution to this problem would be to structure large company into smaller units of a size that act as a cohesive group. Besides that we are going to introduce employee of the month scheme, and build a coffee room. In terms of the connection between headquarters and subsidiaries, we choose videoconferencing and setting up a worldwide network unanimously.
